Carver Toyota of Columbus

Service department is horrible. After having all my service work done there I decided to change my own oil because I didn't have hours to sit in there and wait. While removing my sk After having all my service work done there I decided to change my own oil because I didn't have hours to sit in there and wait. While removing my skid plates I noticed multiple bolt holes are stripped out, my rear skid plate only had 3 bolts and they were not the same as factory bolts, my drain plug was way overtightened to the point I thought it was going to strip and my oil filter was so tight I had to put a hole in it to get it off. They've forgotten to tighten my oil filter before causing a huge oil leak and they don't always rotate your tires when you pay for them to do it. I mark my tires every time I go in there and have caught them not rotating them. Worst Service techs ever. Advisors are nice but the techs make them all look bad More

They serviced me very quickly but didn’t have the parts . Finished replacing my headlights the next day. Finished replacing my headlights the next day. More

Josh was very knowlefgeable about the car we purchased and overall great to work with. The whole process went well. and overall great to work with. The whole process went well. More

Nick at Carver made the car buying experience a breeze. Being out of state there was a lot of follow up and questions on my end and Nick couldn’t have made the process easier. Definitely recommend. Being out of state there was a lot of follow up and questions on my end and Nick couldn’t have made the process easier. Definitely recommend. More

I did not have an appointment but had an issue with my vehicle and they worked me in promptly and resolved the problem. I appreciated them working me in quickly vehicle and they worked me in promptly and resolved the problem. I appreciated them working me in quickly More

Aaron was off. Called and had trouble trying to figure out when my trade for used truck was in the process of getting repairs made. When Aaron returned he followed Called and had trouble trying to figure out when my trade for used truck was in the process of getting repairs made. When Aaron returned he followed up with me in the first hour. The girls / ladies that answer the calls were great and tried to help me. Jason did a nice job of explaining things to my wife and me. Overall very pleasant experience. This is my 5th Toyota pick up. All have been excellent in quality and workmanship ! Great vehicles! More

Bryce was great. The financing process took too long because the finance dept. individual was new, only his fourth day doing it. He was very courteous and apologeti The financing process took too long because the finance dept. individual was new, only his fourth day doing it. He was very courteous and apologetic, but it still took way too long. We arrived at the dealership at 11 AM and left at ~4:45 PM. More

Eric was a great help and easy to work with. ..I love my Toyota Tacoma. ..I love my Toyota Tacoma. More

Very Respectful and knowledgable group. I was grateful to be treated as someone who know what they were talking about off the bat. Eric was a great help and a straight shooter. I will go ba I was grateful to be treated as someone who know what they were talking about off the bat. Eric was a great help and a straight shooter. I will go back in the future for more car purchases. Maybe a Tundra one day! More

Shea was great to work with! He communicated with us routinely and worked hard to secure us the vehicle we wanted! He communicated with us routinely and worked hard to secure us the vehicle we wanted! More