Carver Toyota of Columbus

Well informed I like the way the people that check you in keep you informed about what they are doing and how long it will take. I also like how they take the time I like the way the people that check you in keep you informed about what they are doing and how long it will take. I also like how they take the time to explain things. More

Safety Featuresssss We went to Carver to see how the new safety features work and what was available on the Highlander model. After looking over several Highlanders, we We went to Carver to see how the new safety features work and what was available on the Highlander model. After looking over several Highlanders, we found one we really liked. We really didn't intend to buy a car that day but we felt the deal offered to us was one we couldn't pass up. The Carver people were really helpful, knowledgeable and worked with us to make the deal happen. We couldn't be happier with our new 2019 Highlander!!. More

Customer friendly & expedient Whether by telephone or in-person the staff are always pleasant and ready to help with questions or appointments. I have also gotten to know my Whether by telephone or in-person the staff are always pleasant and ready to help with questions or appointments. I have also gotten to know my service reps by first name as also they know me by name on sight and are never in a hurry to move me out the door at the end of my appointment. Always have recommendations on the proper care of my Toyota but not pushy to make unnecessary appointments. Work is always completed on time as stated when appointment was made, efficient service. More

Awesome costumer service Nathan Goes Beyond Helping his customer Very professional positive attitude and positive experience and will be back to have his help I watched Nathan Goes Beyond Helping his customer Very professional positive attitude and positive experience and will be back to have his help I watched yesterday he treated everyone with positivity More

No ripoffs at Carver Often car owners have the opinion that service at dealerships is overpriced. I have never had that opinion of the service department at Carver Toyota. Often car owners have the opinion that service at dealerships is overpriced. I have never had that opinion of the service department at Carver Toyota. The staff fully explains any extra recommendations and the cost to me before performing additional work. At my latest trip to have my Highlander serviced, they removed the engine and air filter to show me why they needed to be replaced. One of the filters was not available at the time, so the technician meticulously vacuumed it instead! No ripoffs in the Carver Service Department! More

Fast, quality personalized service The people at Carver are always helpful, knowledgeable and personable. The waiting room is great - I always sit at one of the work spaces and make my The people at Carver are always helpful, knowledgeable and personable. The waiting room is great - I always sit at one of the work spaces and make my time count. And the place is spotless. A lot of care and attention to detail is evident at Carver. In short, great service! More

Excellent experience in the service dept. at Carver Toyota. Very efficient, informative, and fairly priced. Very friendly employees and treated us like family. Would not go anywhere else for service for our T Very efficient, informative, and fairly priced. Very friendly employees and treated us like family. Would not go anywhere else for service for our Toyota Avalon. More

Awesome place to do business! Purchased a 2020 Corolla hatchback as our 2005 Corolla was ready for replacement. We were allowed to leave our vehicle at Carver for over a week whi Purchased a 2020 Corolla hatchback as our 2005 Corolla was ready for replacement. We were allowed to leave our vehicle at Carver for over a week while we made our decision. The service is great and the people are professional! This is our 2nd new car purchase in the last two years at Carver. The service support after the sale is second to none. More

70000 mile service + replace wheel lug nuts This service at Carver was completed on schedule. This service at Carver was completed on time. This service at Carver was completed on cost estimate. This service at Carver was completed on schedule. This service at Carver was completed on time. This service at Carver was completed on cost estimate. The "Review Guideline" is unreasonable, Furthermore, the Carver associate who I interfaced with isn't even listed in this survey. More

Very poor experience Had a bad experience in buying vehicle. People were asking money but not ready to share what how much it cost to perform certain additinal service Had a bad experience in buying vehicle. People were asking money but not ready to share what how much it cost to perform certain additinal service More