Carver Toyota of Columbus

I waited 2 hrs for a schedule oil change only , I finally went out and asked thru said oh it’s been done for awhile . I feel they are to busy for good customer service . went out and asked thru said oh it’s been done for awhile . I feel they are to busy for good customer service . More

Professional and fast. Adam Barker is always making sure my vehicle is taken care of and up to date on all services. Adam Barker is always making sure my vehicle is taken care of and up to date on all services. More

I was not happy with this service. Since I didn't want the duel additive the man seemed to change his attitude with me..I wanted filters changed and had a couple questions...he definit Since I didn't want the duel additive the man seemed to change his attitude with me..I wanted filters changed and had a couple questions...he definitely j7st sent me on my way. More

A nightmare getting through to speak with a person when calling. Receptionist was NOT helpful calling. Receptionist was NOT helpful More

I live in Florida and was traveling to Wyoming. When my oil change was due 2000 miles within the trip I stopped at a place in Worthington Minnesota where family lives to have it changed. On our way When my oil change was due 2000 miles within the trip I stopped at a place in Worthington Minnesota where family lives to have it changed. On our way home when we hit Indiana at 9:00 at night we noted the oil light came on and that we had an oil leak. We stopped and put oil in the car and googled where the nearest Toyota dealership was which was your dealership in Columbus Indiana. According to the internet you opened at 7:30 a.m. . 7:30 a.m. the next morning we were at your dealership the doors were open people were in place we were greeted explain the problem they looked it over they told us what it would cost we able we were able to have morning coffee and a clean environment. And your salesperson suggested that we might want to be replacing our windshield wipers soon. Knowing the weather coming up on our trip we went ahead and replaced them then. The service person that waited on us double checked everything had our car up on the lift did all point inspection to ensure that we would have continual safe trip. The staff was friendly and had us back on the road at 9:30 in the morning much to our surprise and gratitude. My son and I took our picture outside of your service department as it will be a wonderful reminder and an added joy to our trip More

I pulled in with a screw in my tire. They did not have a tire in stock to fit my car but they put my spare on for me and have kept me informed of the details of when my tire should arriv They did not have a tire in stock to fit my car but they put my spare on for me and have kept me informed of the details of when my tire should arrive. Adam has contacted their distributor and even tried to find a way to get the tire here sooner. More

Excellent service and very efficient, people are so friendly and helpful, they took really good care of my car friendly and helpful, they took really good care of my car More

On time, very friendly. Kept me informed as to what I asked for and what they did. Made good recommendations for next visit. Kept me informed as to what I asked for and what they did. Made good recommendations for next visit. More

Poor service- poor communication not sure they’re truthful with customer. Not happy with them truthful with customer. Not happy with them More

Service was prompt and staff friendly. Trade in value was decent not great. They bug you too much about surveys, this is the 6th request I’ve received. Hoping this will stop the requests. Trade in value was decent not great. They bug you too much about surveys, this is the 6th request I’ve received. Hoping this will stop the requests. More