Carver Toyota of Columbus

I arrived approximately 20 minutes before my scheduled appointment time. My truck was pulled into the shop bay for around 20 minutes, then parked behind the building for an additional hour. After wonderin appointment time. My truck was pulled into the shop bay for around 20 minutes, then parked behind the building for an additional hour. After wondering aimlessly around their lot, seeing my vehicle just sitting there. I finally went into the service area to ask how long it would be before the service of my vehicle was complete. Courtney, the service tech said “probably around 2:00” My scheduled appointment time was 9:15 am. When I called the day before, I was told that the service being done would only take an hour/ hour and a half. I specifically stated that I didn’t have a spare vehicle, and that I’d be waiting there for it to get done. After three hours of waiting in their lot, my truck was finished. Upon checking out, the service technicians attempted to tell me that my vehicle was “leaking oil everywhere.” No other mechanic that had been under my truck stated such, and my parking spots are always dry of any oil spots. Dissatisfied is an understatement. The quality of your work ethic should bring in customers, not turn them away. Do better. More

Got me in on time Clea watering area service people very nice service was fast nice service was fast More

Waited 30 minutes for them to start. Took over 2 hours for fluid change. Probably go to different toyota store next time. Took over 2 hours for fluid change. Probably go to different toyota store next time. More

Salesperson was very helpful. He took us to the the exact type of truck we were asking about. It was super clean inside and out. They did everything they promised and were very he He took us to the the exact type of truck we were asking about. It was super clean inside and out. They did everything they promised and were very helpful in our financing process. We have a beautiful truck to pull our camper and we are both very satisfied. More

My 4th car from Carver and they have all been great experience. I will do a 5th at some point. experience. I will do a 5th at some point. More

Shea was really able to help my fiancé and I out! We love the car he was able to get us in! We are very grateful. We love the car he was able to get us in! We are very grateful. More

I am incredibly happy with my choice to purchase a car from Rob and his team. They put us in an amazing car and followed that up with even more amazing service. from Rob and his team. They put us in an amazing car and followed that up with even more amazing service. More

Rob,Larry, Rich were fabulous. They took incredible care of us. As a woman I am often times treated as if my opinion isn’t as important as my husband’s. Each one of these kind gent They took incredible care of us. As a woman I am often times treated as if my opinion isn’t as important as my husband’s. Each one of these kind gentleman treated me with care and respect. The team put me in a beautiful car. And I couldn’t be happier. More

Everyone was very friendly, and made this purchase experience easy and seamless! I also appreciate their patients with me! experience easy and seamless! I also appreciate their patients with me! More

Very professional clean helpful courteous informative easy access to facility pleasant entertaining very nice location easy access to facility pleasant entertaining very nice location More