Carver Toyota of Columbus

Left me sitting in the waiting room when my car was finished. Went in for a tire rotation, oil change, air and cabin filter to be replaced. Then they tell me they couldn't change the oil because of a r finished. Went in for a tire rotation, oil change, air and cabin filter to be replaced. Then they tell me they couldn't change the oil because of a rusted bolt. It wasn't a rusted bolt, they were using the wrong tool to get it out. Told me I had to come back on Saturday to get a simple oil change done. I drive 40 miles one way. On Saturday they used the correct tool and the bolt came right out. More

My wife and I drove 2 hrs to buy the lexus is 300 everyone made our buying experience great the car had some flaws they agreed to repair without hassle very professional was in and out in a timely ma everyone made our buying experience great the car had some flaws they agreed to repair without hassle very professional was in and out in a timely manner Highley recommend More

Thank you to Carol for taking good care of me, she was very friendly and polite. The matter didn't take as long as I was told. Happy about that. Plus the waiting area was very clean and accommodating. Sna very friendly and polite. The matter didn't take as long as I was told. Happy about that. Plus the waiting area was very clean and accommodating. Snacks were a big plus. Thank you again. More

As our lease came to its end, we had contact with several Toyota dealerships. Most offered us no real figures or data. They had almost no cars on the lot and told us to expect 4-6 months before a car would Toyota dealerships. Most offered us no real figures or data. They had almost no cars on the lot and told us to expect 4-6 months before a car would be available. Carver was welcoming, very informative, and presented actual figures while we were there. The end result was we drove out of Carver's in a brand new 2023 Camry the same day! A special thank you to Nick Dougherty. He spent lots of time with us and was very helpful and accommodating -- even helping us transfer belongings from our previous car to the new one. More

I’ve never felt so disrespected at a dealership ever. Almost zero communication from our sales guy. I walked in knowing exactly what I wanted. He had to do next to nothing in the way of “selling” me but Almost zero communication from our sales guy. I walked in knowing exactly what I wanted. He had to do next to nothing in the way of “selling” me but it was too much for him. I called the dealership more than once and got an attitude like they did not care & I was bothering them. I bought a brand new top of the line Rav4 and ended up feeling like I wasn’t worth their time. I don’t care if I was buying a base model Yaris no one should be treated that way. Will never do business here again. More

Zane was Very respectful, understanding, and try the best to find out any information that I had concerns about. The manager was super nice and help as much as he could along with mike munos with the financi to find out any information that I had concerns about. The manager was super nice and help as much as he could along with mike munos with the financial. I appreciate everything the gentleman’s has provided. Thank you More

ABSOLUTELY AMAZING EXPERIENCE! After a horrible experience dealing with an illegally sold vehicle from CarMax, I was able to find a better car, buy it, and drive away with it all w After a horrible experience dealing with an illegally sold vehicle from CarMax, I was able to find a better car, buy it, and drive away with it all within 2-3 hours. It’s great dealing with people who actually know what they’re doing and what they’re selling. 10/10 would recommend to anyone and everyone!! More

I’ve owned the car for right around two months and I’ve had the car in my possession for around 2 weeks. It’s been constantly in the shop being worked on but yet the problem it keeps having still hasn’t be had the car in my possession for around 2 weeks. It’s been constantly in the shop being worked on but yet the problem it keeps having still hasn’t been fixed. The customer service is good but at this point I want out of the car. They sold me a broken car and they can’t fix it. I’m tired of dealing with them and want out of my car. More

Tim was an awesome salesman! He was super patient with us and took his time to make sure we found the vehicle perfect for me. I couldn’t be happier with my vehicle and the servic He was super patient with us and took his time to make sure we found the vehicle perfect for me. I couldn’t be happier with my vehicle and the service. I would recommend Carver Toyota 100%. More

Purchased a 2018 Malibu from Carver. The vehicle was brought up to spec with new tires and regular services. The vehicle was brought up to spec with new tires and regular services. More