Carver Toyota of Columbus

Robert Spellman and his team were excellent. Everyone was friendly and helpful. I live 2.5 hours away, and would make the drive again for another vehicle! THANK YOU CARVER!! Everyone was friendly and helpful. I live 2.5 hours away, and would make the drive again for another vehicle! THANK YOU CARVER!! More

Carver Toyota always does a fantastic job with customer service!!! Carver Toyota always does a fantastic job with customer service!!! service!!! Carver Toyota always does a fantastic job with customer service!!! More

When braking, it squeaks. Took it right after buying it and they said they couldn't find anything wrong with it. Noise continued. Took it back again, again they said they d Took it right after buying it and they said they couldn't find anything wrong with it. Noise continued. Took it back again, again they said they didn't hear it. Took the technician out for a ride and then they acknowledged they heard it but there was nothing they could do. Being a brand-new vehicle, they should stand behind it. More

I took my car to (2) other mechanics prior to Toyota and neither could determine the root cause of the problem. Toyota was able to diagnose the problem quickly and start the repair. I worked with Ariel wh neither could determine the root cause of the problem. Toyota was able to diagnose the problem quickly and start the repair. I worked with Ariel who was patient with me (I was a bit of a mess going without my car for so long and having other people not know what the issue was) and was always available to me. She was amazing with providing updates! By the time my car was repaired, I wanted to hug her I was so grateful! Thank you so much to the mechanic (don't know his/her name) who worked on my car, Ariel, and the shuttle driver! More

They took the Time ask my children how their days was going! they had me out of there in 15 minutes! found other problems on my car for me! showed me how to use my car. I didn’t know how to use. going! they had me out of there in 15 minutes! found other problems on my car for me! showed me how to use my car. I didn’t know how to use. More

The dealership was able to secure the vehicle that checked all the boxes for us. They were able to obtain it from another dealership, and made our wait from a potential of several months to less than checked all the boxes for us. They were able to obtain it from another dealership, and made our wait from a potential of several months to less than three weeks. Paperwork was prepared in advance and straightforward which made everything quick and easy. More

Nick was great and got us taken care of through text! He was very responsive and quick to get back with me and made the process very simple. He was very responsive and quick to get back with me and made the process very simple. More

Other than taking more than an an hour to complete our transaction with paper and electronic media all were polite, but having to wait to talk to the finance almost as much time as completing the initial transaction with paper and electronic media all were polite, but having to wait to talk to the finance almost as much time as completing the initial paper work I drove out of their with my car just dragged the day and was quite tiring. More

Was a great experience. Were fair and honest. We will definitely be back for our next vehcile. Were fair and honest. We will definitely be back for our next vehcile. More

I brought my husband's vehicle in for it's first free oil change and had asked the check a noise out when the wheel was turn a hard left. Samantha was very nice explaining what was checked but when I asked a change and had asked the check a noise out when the wheel was turn a hard left. Samantha was very nice explaining what was checked but when I asked about the noise, she said he didn't mention it. I was left with no answer to give my husband. So either my request was ignored, the technician not told OR somebody forgot. Either way, while the oil change was good, my request to check something was ignored!! Not sure who dropped the ball but wasn't happy. More