Carter Subaru in Shoreline

Carter Subaru Shoreline is a caring, responsive, and fun dealership to work with. No pressure from the sales folks and they are knowledgable and responsive to all questions. This dealership works hard to dealership to work with. No pressure from the sales folks and they are knowledgable and responsive to all questions. This dealership works hard to make customer experience as seamless and easy as possible in every aspect from purchase to finance to maintenance and repair. The new eyesight system (pre-collision breaking) is a wonderful new feature and Subaru once again offers a quality product at a fair and reasonable price. I highly recommend this dealership and thoroughly enjoy the employees and the Subaru vehicles! More

I love my deal. my time their was meaningful and quick. i was constantly made sure i was comfortable thanks to Jason Bennet. i have given this ratings for those reasons using true car to find a great pric was constantly made sure i was comfortable thanks to Jason Bennet. i have given this ratings for those reasons using true car to find a great price. i bought a 2012 outback. More

Yes, I would absolutely recommend this dealer, and in particular, David Wheeler, since he's the salesperson we dealt with. We will certainly go to Carter for our next Subaru even though we live an hour a particular, David Wheeler, since he's the salesperson we dealt with. We will certainly go to Carter for our next Subaru even though we live an hour and a half away. Aside from dealing with us with honesty and forthrightness, he delivered our Subaru ahead of schedule and for slightly less money than expected. When other dealers were tacking on second stickers raising the prices on 2010 Foresters due to high demand, Carter was not. Another plus in Carter's favor is their extended and convenient service hours -- they're open both Saturday and Sunday till at least 6pm. More

Long story short: In 2003, I bought a brand new legacy Outback wagon. What an expensive mistake. The car is a lemon, the mechanics make the problem worse, and carter subaru refuses to reimburse or fix t Outback wagon. What an expensive mistake. The car is a lemon, the mechanics make the problem worse, and carter subaru refuses to reimburse or fix the problem that their own mechanics make. Stay away from carter subaru. The head gaskets have gone out twice now, the computer system has crashed and the car only has approx 85,000 miles on it. when the mechanics replaced the original head gasket, they did it wrong and it caused extensive damage to the motor- $3600 worth. the mechanics also messed up the brakes by installing them incorrectly. Carter refused to fix the problem and did not reimburse me to have them fixed elsewhere. Carter Subaru sells defective products, and the do not stand behind their repairs. Carter Subaru is dishonest, money grubbing, and the cars are unriliable. STAY AWAY from CARTER SUBARU!!!! they have lost a life long and loyal subaru fan. and their cusromer service is terrible as well. More

Very helpful and friendly. My car had a problem that two other Subaru dealers couldn't find. Carter found it and fixed it one day. They gave me a loan car even though I didn't buy it there. A bummer they do other Subaru dealers couldn't find. Carter found it and fixed it one day. They gave me a loan car even though I didn't buy it there. A bummer they don't give you a car with gas in it, but I guess I understand. I'll go back for sure! More

Jon was really friendly and made buying our new car easy and fast. We looked up their inventory online and he brought us the exact car we wanted. The financing and other paperwork took a matter of minutes and fast. We looked up their inventory online and he brought us the exact car we wanted. The financing and other paperwork took a matter of minutes to complete. They didn't try to sell us stuff we didn't want. I can't think of a way to improve their service. Carter Subaru lives up to its "Hassle Free" slogan. More

This was the best experience we have had buying a new car. We highly recommend Joe Spitz. car. We highly recommend Joe Spitz. More

I went in to see if they had a used car in my price range. They had one, but it had not been inspected yet. I drove it and I liked it, so I put $50 down.<br><br>They got back with me the next day to range. They had one, but it had not been inspected yet. I drove it and I liked it, so I put $50 down.<br><br>They got back with me the next day to tell me all the things they found wrong with it, so they couldn't sell it. They promptly mailed me back my $50.<br><br>I was amazed at their honesty, and they were very nice people. More