Carter Acura of Lynnwood
Lynnwood, WA
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We are Happy Purchasing a car is a cool experience. It is one of the most important decisions a person can make and one of the most expensive too. My wife and I ar Purchasing a car is a cool experience. It is one of the most important decisions a person can make and one of the most expensive too. My wife and I are not rich. So, when my pregnant wife and I were looking to buy a new car to shuttle our kids around and to welcome our newest family member into the world we wanted to do so in style. Because the team at Acura of Lynnwood sold us our last car, and we loved it like a member of our family, our decision was easy. We went back to Brent Preuss and his team. The first car they showed us had every feature we were looking for. My wife and I drove the car and instantly knew that it was for us. It was then Lenny's turn to make the money work. All in all, we had numerous people working, solely for us. it felt less like they were attempting to make a sale and more like they wanted me and my family to have a new chariot. It is this feeling that I want to tell everyone about. The scariness of the "big purchase" has worn off and all we are left with is, a payment we can manage and our happiness with a good decision. Thank You Brent, Tom, Lenny and all the others behind the scenes who worked hard that day. Thank You. More
Happy repeat customer, thanks to Chris Chris and Marat sold us our second Acura (same dealership). I ultimately paid more than I wanted but walked away feeling like Chris and Marat took goo Chris and Marat sold us our second Acura (same dealership). I ultimately paid more than I wanted but walked away feeling like Chris and Marat took good care of us. After the sale (and post-Chris's involvement), there were some issues with the finance paperwork and some minor damage/repair, which resulted in delays and frustration solely due to multiple people being involved- what really helped with the repair was ultimately having one person step in and take the lead (Tom) after multiple others became involved, with varying degrees of helpfulness/responsiveness. Tom shepherded the repair through and made it all work out. More
Sold car with bad transmission We purchased an 09 Honda Civic & I stressed I wanted something reliable & stress free for my teen daughter . The manager and sales person said this wa We purchased an 09 Honda Civic & I stressed I wanted something reliable & stress free for my teen daughter . The manager and sales person said this was an excellent choice !! I took the car in to my mechanic because it was making notice after 1 week . I needed to replace the transmission !! Do not buy or believe in these scammers !!!!!!! More
Great sales and service!! I purchased my car from Mike Dargdor, and could not be happier. The whole sales and trade-in process went smoothly, and I drove away in my beautiful I purchased my car from Mike Dargdor, and could not be happier. The whole sales and trade-in process went smoothly, and I drove away in my beautiful new (to me) car the same day. Mike has been great at following up and making sure there are no problems - and there never are. He remembers my name and details about my life. I always feel so welcomed when I come in. The service department is very friendly and efficient. And they always have fresh cookies! Yum. More
Acura of Lynnwood Ben was so nice and so helpful! He really took his time and catered to our needs. Definitely appreciate his customer service. Would definitely recomme Ben was so nice and so helpful! He really took his time and catered to our needs. Definitely appreciate his customer service. Would definitely recommend Acura of Lynnwood! More
Fantastic "First Car" buying experience My son had saved up to buy his first car- all cash. Our online search for used cars connected us with Eugene at Acura of Lynnwood. With a few easy e My son had saved up to buy his first car- all cash. Our online search for used cars connected us with Eugene at Acura of Lynnwood. With a few easy emails we agreed on the price that was more than fair. We live 2 1/2 hours away and they made it well worth the drive to do business with them. Eugene made sure we took advantage of the bonuses through Edmunds.com and we even got thank-you cookies in the mail a few weeks later. Really quality service, even with a car on the lower end of the sale price. More
Great experience My mom got her car here and Thoai was so helpful made buying a car a great experience. My mom was very happy with her car My mom got her car here and Thoai was so helpful made buying a car a great experience. My mom was very happy with her car More
Excellent sales staff! We bought Acura TLX last weekend. The sales staff Thoai and Murat were very helpful and patient with us and gave an excellent service. Thoai had great We bought Acura TLX last weekend. The sales staff Thoai and Murat were very helpful and patient with us and gave an excellent service. Thoai had great knowledge about the model, and he worked us through all the necessary info on our new car. Murat stayed with us until after closing time and made sure that we had everything we need to drive our new car home. I would certainly recommend your dealership to our friends and family. More
2012 MDX I was looking for a used MDX. I was greeted by Hanh Nguyen. I initially wanted a 2014, but, it was beyond my budget. So I mentioned to Hanh that I w I was looking for a used MDX. I was greeted by Hanh Nguyen. I initially wanted a 2014, but, it was beyond my budget. So I mentioned to Hanh that I wanted a black MDX and he magically brought out exactly what I wanted! He was so low key, and not pushy. I took it for a day ride the next day, and noticed that the windshield and the tires were in sad shape. In walks BJ, and the next negotiating began. In the end, BJ came thru on all my requests, and I am a happy owner of a black 2012 MDX! Everybody that I came into contact with was very friendly and professional, including Robert (parts manager) and let's not forget the guys in the background that do such a great job washing cars...I think that they need some recognition as well! More
Friendly staff, easy to work with. Ken Mai and Duke Le were my sales people both great guys to work with they were friendly and very professional. I visited several stores when I was sh Ken Mai and Duke Le were my sales people both great guys to work with they were friendly and very professional. I visited several stores when I was shopping for my MDX found several but in the end I was looking for the right place and vehicle. Acura of Lynwood has both. Thank you guys!! Jorge S. More