Carter Acura of Lynnwood

Had a really good experience with the finance manager and the sales team, even when i didnt get approved by the bank. the sales team, even when i didnt get approved by the bank. More

This place was almost as bad as the Chevy dealership I delt with 14 years ago. delt with 14 years ago. More

As a used vehicle, It would have been nice to have a little more time than on the spot at signing to consider a extended warranty. Also a shorter period than 6 years, such as 3 years for a used vehicle little more time than on the spot at signing to consider a extended warranty. Also a shorter period than 6 years, such as 3 years for a used vehicle would be nice and more attractive from a price point. As the vehicle I purchased was not an Acura product. A little more time to understand how the warranty process could work would be nice. As the work would likely not be done at the Carter dealership. It would be nice to understand how this works. I have purchased extended warranties in the past and was not able to use them without weeks of follow up and ridiculous levels of details to justify the payment for service. In this past example, I found the extended warranty to be of little value. It would have been nice to have a little time to explore the warranty offered beyond a on the spot "sign or its gone". I would still consider a 3 year type agreement if its available. If, I could spend perhaps a day or two to see how the Toyota in this case dealers respond to accepting the offered coverage. For example, do they welcome the coverage and have a history dealing with it. Just my suggestion on a possible improvement and potential sales in the future for the extended warranty package. I would have liked to have it. But, was cautious about dropping over $3k on something I could not confirm was going to be useful when needed. An overall good experience. As I paid cash, I cannot speak to the financing other than a brief conversation which was pleasant and professional. The facility is very nice and easily accessible. To date, the post sale follow up has been good. I would recommend Lin Loya and Carter Acura to others seeking a vehicle. Lin was very helpful and accessible to answer questions and available to show the car I wanted on my schedule. More

Very pleased with my car buying experience. Everyone was awesome. My husband plans to go back and get another car soon. Everyone was awesome. My husband plans to go back and get another car soon. More

Absolutely the easy most relaxed car buying experience I’ve had!! Dave was amazing he listened to what I wanted found it boom sold!! Russell was amazing in finance explained all the additional options!! A I’ve had!! Dave was amazing he listened to what I wanted found it boom sold!! Russell was amazing in finance explained all the additional options!! All I can say is I’m a customer for life!!! More

Such a great experience and great customer service. Definitely recommend to go here to buy a car!! Definitely recommend to go here to buy a car!! More

While waiting for an oil change we were attracted to a red RDX on the showroom floor. Sales representative Holly had a similar car with options we wanted made available for our inspection and test driv red RDX on the showroom floor. Sales representative Holly had a similar car with options we wanted made available for our inspection and test drive. Th purchase went smoothly with attractive finance option available. Subsequent return to have a trailer hitch and roof rack went very smoothly with Khadeejah Musa, our service representative guiding the transaction. We love the car and continue to be impressed with its quietness and many user friendly options. We drive two hours from Oak Harbor to take advantage of the Acura agency for quality work in maintaining our car. More

We were very happy with our experience in buying a used MDX at Carter Acura. We love the car and felt we paid a fair and reasonable price. MDX at Carter Acura. We love the car and felt we paid a fair and reasonable price. More

They were not professional or attentive I think they should be more concerned about the customer then just selling the car should be more concerned about the customer then just selling the car More

Radar Seiha is an ideal salesman and very professionally figured out what I wanted and needed in a new car. My RDX is terrific and fits my driving style. Radar very patiently explained the new technology figured out what I wanted and needed in a new car. My RDX is terrific and fits my driving style. Radar very patiently explained the new technology so I was comfortable driving off the lot. He answered several phone calls as I had some additional questions after I got home. Most importantly, he was very polite, personable and didn't try to up-sell me on additional options that I didn't need. I would recommend him as a salesperson to anyone looking to have a great buying experience. More