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Carson Nissan - Service Center

Carson, CA

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848 Reviews

848 Reviews of Carson Nissan - Service Center

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January 27, 2017

1st oil change. Other issues noted & assured they will fix. Cheerfully greeted at service entrance. Went over items of concern; told they would be corrected asap. Asked if I needed a ride home (not needed). More

by Muranobuyanothernissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lai-ce Shum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer relations department...sorry, all I remember is his name started with a "T", Chris Ayala
January 25, 2017

GREAT SERVICE AT CARSON NISSAN WARM WELCOME FROM DANIEL AT SERVICE DESK. QUICK AND PROFESSIONAL SERVICE BY SERVICE TEAM DOING OIL CHANGE AND CHANGING SPARK PLUGS ON MY TALL NISSAN N More

by NZALAMBA ART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Burns
January 22, 2017

Amazing I just really love coming to CARSON Nissan they have amazing customer service especially Carlos ! In service he's by far my favorite he knows me well More

by Aesanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gaspar
January 18, 2017

First Service Call I left work at 1:30 pm on Saturday, January 14, 2017 after working 7.5 hours. I was tired but wanted to get my car service. I decided to go home and g More

by Nonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Godinez
January 17, 2017

better then long beach Peter and melvin got me such a great deal! Gave me a better deal then what long beach was offering me. $100 cheaper a month! Jorge helped make this ha More

by henry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
peter melvin jorge
January 15, 2017

A Promise Always Delivered This service center has always met my expectations. As I drove into the bustling service center I was met with smiles of energetic employees rushing t More

by Coolgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morgan
January 06, 2017

Outstanding Service I live a good 45 minutes away from Carson Nissan dealership, but each time I have made the trip, I have been extremely pleased with the service that I More

by elkhallc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schilder, Jeff Morgan
December 30, 2016

Wait to long Said an oil change would be an hour, it took two hours. I would of gotten a ride if I was told it would be longer than an hour. More

by Monica L Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Dec 30, 2016 -

Carson Nissan responded

Hello Monica, Thank you for taking the time to provide your feedback regarding your recent visit to the Service Department at Carson Nissan. I regret that we fell short of your expectations. We use comments from customers such as you to improve our process and train our staff. I would like to know more about your experience so I can pinpoint where we went wrong on the promise time for your service. Please contact me at your convenience so we can discuss. I can be reached direct at 310.221.5410. Thank you in advance for your time! Kind Regards, Linda Webber, Marketing Director, Carson Nissan.

December 19, 2016

Quick and easy The service dept wasted no time in servicing my car. In 45 mins my car had an oil change and a car wash. It has been a good experience at Carson Nissa More

by Heavyfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
December 03, 2016

el mejor trato al cliente! siempre están al pendiente desde que llegue al servicio. muy amable y corteza, siempre contestando todas mis dudas y preguntas. la calidad de servicio More

by stash0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morgan, Cindy Arroyo
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