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Carson Nissan

Carson, CA

4.8
3,280 Reviews
We know you have your choice of many dealerships, sellers, and mechanics, and we are here to provide you with an experience that exceeds your expectations. Whether you're looking for the latest Nissan lineup or need expert auto service, we provide a one-stop shop for all your automotive needs. You will find high-quality inventory, affordable financing, and a Nissan-authorized service center to save you time and money. That is why people drive from all over Los Angeles, Orange and Riverside counties. Whether you're hoping to have an enjoyable, trouble-free purchase experience, or you are looking to service your vehicle with someone you can trust, you'll be happy you chose Carson Nissan. Our experienced staff is eager to share their knowledge and enthusiasm. You can visit us online at https://www.carsonnissan.com. Be sure to browse our online inventory, check out our specials, and investigate financing options. You can even schedule a service appointment online. We are here to assist 7 days a week. For personalized service give us a call at 1-888-699-6361.
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1505 East 223rd Street

Carson, CA

90745

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Showing 3,280 reviews

June 16, 2016

Great Customer Service. No Games This place is great. Between Jackie, Ruben and Jamie helping me along the process it couldn't have been easier. Truly thankful and appreciated for eve More

by nine27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaqueline Zaragoza, Jaime Navarro
June 15, 2016

Wonderful experience My father-in-law told me about John Ancheta and was pleased to find out that John was willing to work with us. I knew exactly what car, including spec More

by Jc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ancheta
June 13, 2016

Great service at Carson Nissan Pepe worked with us and made purchasing my first car easy! The process was faster than i thought. Will recommend to others. Fast and friendly service More

by Sam1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pepe Cespedes
June 12, 2016

Best car buying experience ever John was very helpful he explain to me the diference between different model which help me choose the right vehicle I will recomend carson nissan and More

by miltoncastillo1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ancheta
June 12, 2016

Keno & Roland were the best! This was my second time in two years buying a new car here. Thanks to Keno for keeping it realistic, definitely recommend him & Carson Nissan! More

by carlaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Ocampo , Victor "Keno" Perez
June 12, 2016

I was prepared for battle !!! But that was not the case, Product Specialist Oscar Rodriguez asked me what model car was I interested in ? I need a car to go back and forth to work More

by KarensVersa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez, Chris Ayala, Jaime Navarro
June 11, 2016

Attempted unnecessary work done Came in for extra key. A complimentary inspection was done - a rear lower control arm bushing was tearing and needed to be fixed as soon as possible. More

by sbuckler
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Ayala, David Barrientos
Jun 11, 2016 -

Carson Nissan responded

My name is Linda Webber and I am the Owner Loyalty Manager here at Carson Nissan. First I would like to acknowledge the review of your experience. We appreciate you taking the time, and quite honestly we appreciate your candor. We use comments such as yours to train our people and improve our process. I do not know all the details of your service here and am currently in the process of meeting with the staff to determine where we fell short and what could be done differently. A quick question, were all the opinions/diagnosis done here at Carson Nissan? Any additional information you could provide is greatly appreciated! Kind Regards, Linda Webber

Jun 11, 2016 -

sbuckler responded

Yes, they wrote me up a receipt for the key and the inspection and what needed to be done. Also got an email from Chris about the cost and recommendation for the company we bought the car from.

Jun 11, 2016 -

Carson Nissan responded

Thank you for your prompt response. I would certainly like to turn your negative experience into a positive one! I will look into the matter on our end. May I know your name and what type of vehicle you have?

Jun 11, 2016 -

sbuckler responded

2016 Nissan Versa Note SV

Jun 11, 2016 -

sbuckler responded

Sharon Buckler

Jun 11, 2016 -

Carson Nissan responded

Thank you Sharon! I appreciate the opportunity to review and respond. I will be meeting with our Service Director Monday morning and will get back to you with what I learn. Thank you again for taking the time!

Jun 13, 2016 -

sbuckler responded

No, there is no need because the two other repair shops I have gone to for a second and third opinion both tell me there is ZERO wrong with any part of the lower arm bushings, either front or rear. Basically, I am just being sold a service that is unwarranted.

Jun 13, 2016 -

Carson Nissan responded

Hello Sharon, As promised, I met with our Director of Service, Mr. Roy Schilder. I believe there needs to be clarification on what needs to be repaired on your vehicle. There definitely is a need for repair. Roy had attempted to reach you by phone so he could communicate the need with explanation so as to avoid any further misunderstanding. It would be great if you could call him when you have a free moment so we can clear this up for you. You can contact him at 310.221.5119. Again, thank you for the opportunity to assist! Linda Webber

June 10, 2016

Peter and Linda was awesome! Peter and Linda helped me with everything! Thank you! Carrie helped me too! I will come back hereabd tell friends. Tgank yoy thank you thank you More

by sothy sim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Webber, Peter Lee
Jun 13, 2016 -

Carson Nissan responded

We here at Nissan strive to make each and every customer feel as if they are the only one we have and make their experience with Nissan such that they do share their experience as a positive one. We want them to stay in our family for life!” Thank you Mr. Sims and we do wish you must pleasure in driving your New Nissan! Best, Carrie Fay

June 09, 2016

Sales Mark Rios Mark Rios was very professional and knowledgable of all the cars. I would recommend him to somebody who's looking for a car to go to Carson Nissan and More

by BINDER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rios
June 09, 2016

Satisfactory Customer Service David Jamarillo provided excellent customer service and satisfaction he demonstrated amazing communication skills and David made it the best experien More

by paul76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jaramillo
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