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Carson Nissan

Carson, CA

4.9
3,279 Reviews
We know you have your choice of many dealerships, sellers, and mechanics, and we are here to provide you with an experience that exceeds your expectations. Whether you're looking for the latest Nissan lineup or need expert auto service, we provide a one-stop shop for all your automotive needs. You will find high-quality inventory, affordable financing, and a Nissan-authorized service center to save you time and money. That is why people drive from all over Los Angeles, Orange and Riverside counties. Whether you're hoping to have an enjoyable, trouble-free purchase experience, or you are looking to service your vehicle with someone you can trust, you'll be happy you chose Carson Nissan. Our experienced staff is eager to share their knowledge and enthusiasm. You can visit us online at https://www.carsonnissan.com. Be sure to browse our online inventory, check out our specials, and investigate financing options. You can even schedule a service appointment online. We are here to assist 7 days a week. For personalized service give us a call at 1-888-699-6361.
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1505 East 223rd Street

Carson, CA

90745

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Showing 3,279 reviews

August 04, 2017

Pleasantly Surprised I am new to California relocating from Maryland. I had to take my car in for a recall repair. I did not know what to expect but was pleasantly surpr More

by Elinor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Schilder, Christina Martinez
July 30, 2017

Best Nissan Service Department in the South Bay As always, Carson Nissan and David of the Service Department provided; a. a review of all necessary services and safety updates, b. a commitment to More

by lorenfb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jaramillo
July 29, 2017

Helpful for a fisrt time buyer Very helpful. Explained what I was getting into well, broke down numbers so I could understand. David was super nice and made me feel comfortable. Wou More

by 062891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred G Berzunza, David Jaramillo
July 28, 2017

Run from this place The reps are rude, unfriendly, and they don't properly inspect your car!!! The service is extremely slow and they catch an attitude when you inquire. More

by Mrs. Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Martinez, Jeff Morgan
Jul 28, 2017 -

Carson Nissan responded

Hello Mrs. Love, Thank you for taking the time to provide feedback regarding your recent visit to the Service Department at Carson Nissan. We regret that we fell short of your expectation. I wonder if you would be able to provide me additional information about your inspection concerns? In what way did that not meet your expectations? We use input from folks such as you to coach and counsel our staff and improve our processes. You can reply with your comments to this email or you can contact me direct at 310.221.5119. Thank you again for taking the time.

Jul 29, 2017 -

Mrs. Love responded

My car wasn't inspected properly. They were just checking Things on the checklists. I don't want to go into details to much because I would really like to stay anonymous. However; this isn't the first time that I've had a problem with my car being incorrectly serviced

Jul 29, 2017 -

Carson Nissan responded

Mrs. Love, Thank you again for taking the time to provide a private response. I can appreciate and respect your wish to stay anonymous. We care greatly about the customer experience. Our hope is that we have an opportunity to pinpoint where the breakdown in our system or process occurred so we can make corrections. That is in essence is the spirit of the online review process; for customers to have a voice and for business operators to act upon it. Unfortunately the information you have provided is insufficient for us to provide any assistance to you or future prevention. If you change your mind and wish to share additional information, you can certainly contact me anytime either by email or direct: Linda Webber 310.221.5410.

July 28, 2017

Prompt and Excellent Customer Serivce The service department were prompt and very professional. I will have Carson Nissan service my car again! Jeff Morgan, provided me excellent customer More

by Jackie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morgan
July 27, 2017

Awesome service Junior was really nice since the moment we entered the dealership. Very helpful at figuring things out for us. Dealt with our questions with patience. More

by miriam1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Barreda
July 26, 2017

Pleasant and Stress free This dealership was friendly and very accomodating. Just went to look and was given a deal with nice terms and very affordable payments. Sales staff w More

by Boopster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Rivera
July 26, 2017

ServIce Experience I was greeted promptly upon my arrival, the Chris Ayala the service adviser was very attentive and informative. The use of a rental car made helped More

by JuliusJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ayala
July 25, 2017

Car Purchase Everyone there WAS VERY FREINDLY AND HELPFUL, GEORGE WENT ABOVE AND BEYOND FOR ME AND MY SISTER.. DIEGO WAS MY SALESPERSON AND HE WAS VERY GOOD AT RET More

by SISTERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEORGE, Diego Chavez
July 24, 2017

Great customer service at this location, everyone is very friendly and helpful, especial at informing you with every little detail you need to know .They are very professio More

by Kenario823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Navarro, Fernando Sandoval, Peter Lee, Andrew Contreras
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