Carson Nissan

I used to dread the car buying process until I worked with Carson Nissan. Under the oversight of General Manager Frank Bachman, their salespeople are professional, courteous and knowledgeable about thei with Carson Nissan. Under the oversight of General Manager Frank Bachman, their salespeople are professional, courteous and knowledgeable about their product. Their pricing was very competitive and Linda Webber (internet service manager) went to great lengths to find exactly the color and options we wanted on the car. She updated us on pricing, options, trade in value and even offered to have the car delivered to our home. She was extremely personable and a joy to work with. Frank first impressed my father while at Performance Nissan and when he moved to Carson, my dad suggested I go see him. And we are glad we did especially after an awful experience in Glendale. Frank made sure everything went smoothly during the process and made us feel like we were the most important customers on the lot. And his staff behaves the same way. From Linda who handled the numbers to Max who took for us a drive, (he helped my wife with the set up of the electronics and explained all of the car's features); to Lisa who closed the paperwork for us. Frank asked us for feedback on the buying process right down to our opinion of the music playing in the showroom - it's clear he cares about what his customers think and endeavors to make car buying pleasant. It sure worked for us; we will definitely be back. More

Both Jose and Michelle were very friendly from the start. We did NOT feel pressured until Price negotiations of course, but we came to a compromise and we feel we got a nice vehicle for a fair price. We ne We did NOT feel pressured until Price negotiations of course, but we came to a compromise and we feel we got a nice vehicle for a fair price. We needed assistance with locking lug nuts that there was no key for and the service dept as well as the GM "Mr. Frank" got right on it and took care of us. The people at this dealership definitely know their customer service. This dealership made us feel like the quality customers that we know we are. We do our research, know what we want, what we are willing to pay and have the cash to make the deal...The only negative I could come up with for us is the length of time it took to get out the door considering we were paying cash/check. That comment is NOT just Carson Nissan it is ALL dealerships we have ever dealt with over the last 20-30 years. More

i gave this rating because that's how i feel and i think it's very fair for what i rate the dealership. the over all experience i gave a 3 because the wait time was very long but at the end i got what i wan it's very fair for what i rate the dealership. the over all experience i gave a 3 because the wait time was very long but at the end i got what i wanted and i was very happy the dealership made it happen. More

To Whom it may Concern, do dreams come true I'll To Whom it may Concern, do dreams come true I'll have to answer yes. After 3 months of looking from Dealership, Honda, Toyota, Kia back to Nissa To Whom it may Concern, do dreams come true I'll have to answer yes. After 3 months of looking from Dealership, Honda, Toyota, Kia back to Nissan we finally found the car we could afford and feel safe, proud and so classy. Our first experience on the lot we were greeted with a smile and reassurance that I would be treated with honesty and compassion. That came to be so true. Trina first me my Mom and then introduced us to Chris. He was not only very handsome but very professional. Michelle came out to meet me and my family which was very kind. She was great, had the best smile. Each time we felt yes this was the Dealership we were hoping to find. Chris found exactly what we wanted even helped us pick the car with a little more which we really needed. He worked with finance oh after Michelle helped bring us to the point in which we could even feel like we could afford this car and payments. My mom is extremely greatful for the discount that we were honored. In this day and age to get a discount is almost non existent. Chris calmly took time with us and finance. Oh finance my mom says smiled thanks goodness. Chris and Michelle made it happen. I'm now on my way to a new job, new car a whole new life. I must also say that Lisa talked with me and my family, not only about cars but things in our life that mean very much to us. An animal lover she is which made us feel like she was part of our family. I believe my sister Cherie is planning on buying a new car at Carson Nissan at least thats in her dreams now. My mom passed out Michelles cards and brag about what a personal feeling she received there and a great discount. For once she said she felt someone cared how we felt. She is beaming because out of 32 men engineers she feels #1 on the crew. My sister has shared with coworkers at school where she works and I as well at the animal hospital just how we were treated. Sorry if I'm going on and on but this needs to be said and addressed. Sir manager of this branch be proud of your employees they shine and are so kind. Bless Carson Nissan and everyone working there. Luv Yvonne, Cherie' and Mom More

Michelle Perata was wonderful and I appreciate her willingness to work with my requirements for purchasing the car (i.e.I called and gave Michelle my specs and asked for the best price and financing b willingness to work with my requirements for purchasing the car (i.e.I called and gave Michelle my specs and asked for the best price and financing before I went down to the dealer), although the price and financing changed when I got there, but I still purchased the car. Michelle had to leave and I was left with Max and Richard to take care of me. I was not happy that I had to wait for 2 1/2 hrs after deciding to purchase the car. Reasonably, my expectation is to complete the transaction an hour after I made my decision. That did not happen to me. And, Max forgot to give me the promised 3 change oils. Michelle Perata called me the next day for a follow up (which I appreciate!)and she assured me that she will take care of it, and THAT she did! Overall, I am happy with my purchase and appreciate Michelle's follow up. So far, the last annoying little thing is that I realized is that when my new license plate came in and I tried to install it, the car did not have the screws (to screw the plate on). Those little inconvenience bothers me as a buyer because I expect these little things should be taken care of by the dealer or at least ensure that it is. when I spoke to Michelle about the screws, she said she will mail it to me. More

This is the 3rd vehicle I've purchased using the internet sale process. I researched the vehicle beforehand. I knew what I wanted and I knew the price I wanted to pay. Working with the internet manage sale process. I researched the vehicle beforehand. I knew what I wanted and I knew the price I wanted to pay. Working with the internet manager at Carson Nissan I bought the car I wanted at the price I was looking to pay. The process was quick and easy and hassle free. Everyone at Carson Nissan were professional and courteous from the managers to the processing person that we filled out the forms with. They explained and answered our questions to our satisfaction. We will definitely recommend and shop again at this dealership. More

I felt good upon entering the building. I've been there because I got a lease in 2007. The experience then was okay, and this time it was even better. The employees are very friendly and respectful, attent because I got a lease in 2007. The experience then was okay, and this time it was even better. The employees are very friendly and respectful, attentive and helpful and they really did their best to give everything I needed in a car. Michelle was very good and professional and made me feel comfortable, also Mike who really knows everything about what they were selling. Overall, if there will be a need for me to buy another car, it be be from Nissan in Carson! More

After a bad experience at another Nissan dealership we were assured that Carson Nissan was different. Well, you definitely are! When we came to look at the car it was in better condition than we expected. were assured that Carson Nissan was different. Well, you definitely are! When we came to look at the car it was in better condition than we expected. We weren't planning on buying the car that day, but the deal was too good to pass up. We LOVE our Quest! The entire staff was super friendly and knowledgeable. Michelle, Norman & Ed made buying a car not only painless, but fun! The follow up has been excellent. We would recommend Carson Nissan to anyone! More

THES GUYS TREAT YOU LIKE FAMIELY AND THE WAY THEY WANT TO BE TREATED WITH A SMILE THEY MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE THEY ALWAYS GRT YOU IN AN OUT AS SOON AS POSABLE I HAVE SAID AS MUCH AS BE TREATED WITH A SMILE THEY MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE THEY ALWAYS GRT YOU IN AN OUT AS SOON AS POSABLE I HAVE SAID AS MUCH AS I CANE. THANK YOU VERY MUCH MELVIN BEACHAM 562-5959842 More

I didn't expect to buy my car the same day I inquired about it and a lot of people would say it was an impulse buy, but I'm satisfied with my purchase which those who have bought something out of impulse about it and a lot of people would say it was an impulse buy, but I'm satisfied with my purchase which those who have bought something out of impulse behavior wouldn't agree with. Sales staff was friendly, quick, informative and helpful and the service staff continue on that trend with efficiency and pin point knowledge of their cars. Good quality dealership and for sure I would be back again to purchase another car in the near future. More