Carson Nissan

Preston and everyone at Carson Nissan goes above and beyond to help their customers. Great customer service and buy another vehicle from them again! And everyone at the service department is friendly an beyond to help their customers. Great customer service and buy another vehicle from them again! And everyone at the service department is friendly and helps with all of your needs. More

Lai-Ce was great to work with. She is thorough, efficient and no-nonsense. I was in and out with a new car in 3 hours. Thanks Lai-ce with the great service. and no-nonsense. I was in and out with a new car in 3 hours. Thanks Lai-ce with the great service. More

I visit Carson Nissan about every 4 months to get service on my 08 Nissan Sentra. I always come back because the service team has great customer service and because I didn't want my car to break down. So thi on my 08 Nissan Sentra. I always come back because the service team has great customer service and because I didn't want my car to break down. So this time when I went to get service I walked to the showroom floor just to "look" and of course got greeted by all the salesmen but Oscar took the extra time to ask me if I were to get a new car which one would I be interested in? So then the process began he walked me to the lot and showed me the 2013 Nissan Maxima, all models of the 2013 Nissan Altima, and the Sentra that were redesigned. I told Oscar about my financial struggle and explained that I was interested in paying my own car note and he explained that I would need a cosigner and everything should workout fine. So as he let me look around freely on my own Ethaniel approached me and gave me detailed differences on the Altima models. He recommended that I get the Altima S. Ethaniel was very funny and knowledgable at the same time. All of this took place on a Monday and by Friday night I received a voicemail from Oscar asking If i had talked the situation over with my dad. I was surprised because what he said made me know that he really was paying attention to what I was saying. I listened to Oscars advice went to talk to my family and came back Saturday to look at a completely different car the 2012 Altima Coupe. Ethaniel began to assist us by talking numbers and he pretty much convinced them (with the help of DJ) that I can get in a newer car. Sunday morning I arrived at Carson Nissan at 11am and sped off late to work in my 2012 Nissan Altima Coupe. YAY!!! I love my new car and knowing that I got the best customer service out of getting it makes it even better! Thanks Ethaniel and Oscar! My parents mentioned not remembering ONE car salesmen name that have sold them their previous cars, but both of your names will be forever remembered :) More

As soon as Lai-Ce got involved, things were great, went smoothly, she was professional and got the deal done quickly. However, I first stopped by the dealership and there was no one there that new enough smoothly, she was professional and got the deal done quickly. However, I first stopped by the dealership and there was no one there that new enough about the NV to talk to me. Then, I had trouble getting someone to call me back. It is hard to believe I can walk onto a car lot ready to by and was basically turned away because no one had NV knowledge. However, like I said, once I was steered to Lai-Ce it was great. More

went in for an oil change and came out with a new Altima. ethaniel my salesman was very helpful and new his product. he worked with the numbers I gave him and got me a great deal. good APR, great service pac ethaniel my salesman was very helpful and new his product. he worked with the numbers I gave him and got me a great deal. good APR, great service package, and a great car. would definitely recommend. More

A very enjoyable experience. From the beginning to the end. We had excellent help with selecting the right vehicle and helping us with the financial end. Ruben and Preston were very pleasant and professio end. We had excellent help with selecting the right vehicle and helping us with the financial end. Ruben and Preston were very pleasant and professional. I would recommend this dealership to all my family and friends. We are very satisfied buyers of a new Nissan Rogue. Thank you, Bill York More

I came in to ask about trading in my Toyota. I met with Mr. Baxter and he asked what I was looking for. I explained everything to him; what I wanted, features, color, and price. He showed me the car I want Mr. Baxter and he asked what I was looking for. I explained everything to him; what I wanted, features, color, and price. He showed me the car I wanted. Exactly what I wanted. It was now time to talk numbers. I felt very comfortable expressing what I wanted and was looking for financially. They did not hassle me about anything, answered all my questions, and took the time to explain every detail of the transaction. I decided that I needed a night to think about such a large purchase and sleep on it. It was no problem. Me. Baxter assured me that a deal could be worked out and the finance team will do everything in their power to get me what I wanted. The next day Mr. Baxter called to confirm that I was still interested in the car and asked if I would like an appointment. When I went back, he greeted me warmly and asked if there were any other questions I wanted to go over. I walked out that day with a new car and have never been happier with such a large decision! I got everything I wanted plus more than I expected. Ethaniel congratulated me, asked if everything worked out, and helped me set up the Bluetooth in my new car. This dealership exceed my expectations and I honestly would not want to ever purchase from another. They were very patient, understanding, and genuine. I think being genuine in the car business is not only rare but nonexistent. I highly recommend purchasing a car from this dealership. They are exceptional! More

My experience was great and I selected a good car. All people that helped us were great, they gave us a good experience all the time we were there. people that helped us were great, they gave us a good experience all the time we were there. More

Brought my car in for a routine 3,000 mile oil change. After commencing work, the service department advised that the oil pan was leaking. I was advised that any repair necessary would be covered under w After commencing work, the service department advised that the oil pan was leaking. I was advised that any repair necessary would be covered under warranty and asked me to leave vehicle overnight. The oil pan gasket was replaced and resealed. After performing the standard inspection that is normal with oil changes, it was also discovered that some seals in the axle/wheel area were cracked and were replaced (also under warranty). After hearing so many horror stories from relatives and friends about how they encountered disputes with repairs they thought should be covered under their auto warranties, I was very happy I did not join their ranks. Thank you Carson Nissan for reaffirming to me I made the right choice by buying a Nissan and that I can be comfortable bringing my car to the dealership rather than my personal mechanic as I have done with previous vehicles. Denise Palelei Very Satisfied Customer More

Paolo and Henry are very accomodating. They guided me through the whole process. I have to wait for hours only because the unit I want was not available in their location at that time and they have to ge through the whole process. I have to wait for hours only because the unit I want was not available in their location at that time and they have to get it from another location. Well, the long wait was worth it! I got what I wanted and how I want it! More