Carson Nissan

Thanks to JJ, Laice and Victor for making my visit unforgettable got to drive home my New 2013 Sentra. Great customer service, all my questions were answered successfully!! unforgettable got to drive home my New 2013 Sentra. Great customer service, all my questions were answered successfully!! More

I was considering a new car for some time but didn't think I would qualify considering I have less than perfect credit. I had been driving an 03' Acura TL for a little over a year. The car was very ni think I would qualify considering I have less than perfect credit. I had been driving an 03' Acura TL for a little over a year. The car was very nice but it's age showed in styling and features. Not to mention how expensive gas was, $72 every 3 days! A joke. Topping that was the engine light coming on. I needed to get out of this car before I am w out a drive-able car. Sunday July 14th, 2013 I started my search at Carmax in Buena Park, CA. Even though they offered me $3k for my old car, they told me I I would need to put almost $5k down on a 05 Altima 2.5S w 80k miles on it... A joke! Remembering I had read some reviews about Carson Nissan, I decided to call. I spoke to Lacie in Internet sales. I told her my situation and that I needed to get into another car. She said she couldn't promise anything but she said enough for me to make an hour drive to the dealership. I made it to the dealer and was immediately greeted by Rene. I told him I was looking to purchase a fuel efficient car, I have less than perfect credit and a trade in w an engine light on. He said he would grab his keys for the lot and meet us by some vehicles I was interested in. I stopped at a Versa or two and I just can't do it. Sorry Nissan, the outside is nice but the inside lacks what's on the outside. I came across a 13' Sentra w a sticker price of$18K. I asked Rene if we could test drive knowing how upside down I was w the Acura and having only $2k down I was hoping that car would be cheap enough to finance. After the drive we sat down and talked numbers. After filling out an app, David "DJ" Johnson started to walk up. I thought, "Great, here comes the manager to tell me I need X amount of dollars or a co-signer." He did just that lol. In all honesty, DJ was very professional and knowledgeable. After a few back and forth convos about the price and financing, he mentioned he would try to contact the bank and work out a deal. DJ said he would give me a call and let me know the outcome. In my head I was like that's a NO. I hopped in my car and started to back out of the parking space. Next thing I knew, Rene stopped me and said to come back inside. DJ was not too far behind him assuring me that I will leave the dealership w a car. I said are you sure. He said yes, give me 15-20mins. Before sitting down however, DJ told me that the car I test drove wouldn't work and he had to pull up another car. Knowing I can't afford more, I knew he was going to bring me a basic Versa or a used car. WRONG! He pulled up a 13' Sentra SV w ALL of the packages!!! I'm talking NAVI, SUNROOF, BOSE 8-speaker system, PUSH START and other bells and whistles. This car was loaded and had a sticker of almost $22k. We sat down and basically DJ worked some magic that not even Aladdin's genie could make. I was upside down on my Acura $9k and only had 2k to put down. Don't know how they did it, but I drove off in my brand new car super happy and completely satisfied. They let me put the money down and gave me another month to come up with another portion that I felt fair since I was so upside down. I know it's been a long review but I can't even finish everything positive I have to say about this dealership and the people who helped me. Just know I highly recommend this dealership to those who think they don't stand a chance. Shout out to Rene and DJ for their excellent professionalism and help. I'll be back for sure. More

This was the best experience i have ever had with a dealership, the people that worked with me jason and DJ were super patient and nice. dealership, the people that worked with me jason and DJ were super patient and nice. More

John Ancheta was the first person to help me when I showed up to look at a used Mazda6 on my lunch hour. Although he was very knowledgeable & friendly, he was not pushy or aggressive. A week later I ca showed up to look at a used Mazda6 on my lunch hour. Although he was very knowledgeable & friendly, he was not pushy or aggressive. A week later I came back to look at a pre-owned Nissan Altima & Sentra, as well as ask about the ad vehicles I saw on the internet. This time I was met by Larry, and he helped me look at the cars I asked about. Larry also asked questions about what I was looking for, how much I wanted to spend, etc. Larry was super to work with. By the end of my second visit, I had decided to purchase one of the internet ad vehicles - a new 2013 Sentra. John & Larry both helped close the deal, and I felt like they were both on my side the whole time - which is very rare in my experiences with car dealers & salespeople. They worked with my time constraints, and John even drove over 35 miles to my home at rush-hour so that my wife wouldn't have to drive to Carson to sign papers. It was a great experience, with no drama, and I would be happy to recommend Carson Nissan (and especially John & Larry) to anyone I know who is looking for a new Nissan or pre-owned car. Thanks a million for a great buying experience! More

My husband and I rate Carson Nissan as great because the employees whom we worked with delivered excellent costumer service. They were very friendly, welcoming, answered any questions we had and explained employees whom we worked with delivered excellent costumer service. They were very friendly, welcoming, answered any questions we had and explained everything thoroughly. We left the dealership very happy all thanks to the employees who helped us. Thank you, Fernando, Ethaniel and Lisa. More

Irvin was exceptional! He took away any doubt about getting an electric vehicle. He made the process of leasing my new 2013 Nissan Leaf a fun experience. He has great knowledge about the vehicle and an getting an electric vehicle. He made the process of leasing my new 2013 Nissan Leaf a fun experience. He has great knowledge about the vehicle and answered all my questions. You can bet all your chips that I will be coming back to see Irvin once my lease is up. More

I drove approximately 60 miles to Carson dealership. I I drove approximately 60 miles to Carson dealership. I passed several other Nissan dealerships on my journey. When I arrived I met John Ancheta who I drove approximately 60 miles to Carson dealership. I passed several other Nissan dealerships on my journey. When I arrived I met John Ancheta who was very knowledgeable and had great people skills. He answered every questions I asked and never mislead me to make a sale. I was very happy with my purchase and will return when I am ready to buy again. Thank you, John Lopata More

I first went to Universal city nissan and I got a call 3 weeks ago saying that I was pre-approved for zero percent financing on a new nissan. I went there they didnt have the 370Z I wanted and tried to make weeks ago saying that I was pre-approved for zero percent financing on a new nissan. I went there they didnt have the 370Z I wanted and tried to make me buy something I did not want. So I went to Carson Nissan because I remembered JJ gave me his card from when I was on Christmas vacation from the military. So it was fate it was in my car. So I went there and I told them I was pre-approved and they checked but I was not approve. Universal city Nissan lied to me!!! Carson Nissan worked very well with me and got me the payment I wanted and added other things. They are the best especially JJ. Go see JJ if you are interested in buying a new Nissan. He will do his best to help you like he helped me. More

John Ancheta and Eugene Cho sold me a new 2013 Nissan Sentra. They were really helpful and accomodating. I will definitely come back to see John and Eugene for another car. Sentra. They were really helpful and accomodating. I will definitely come back to see John and Eugene for another car. More

After visiting Buena Park and Cerritos Nissan, we were really dissapointed with customer service and lack of knowledge. We called AAA and they referred us to Carson Nissan. AAA emailed our contact infor really dissapointed with customer service and lack of knowledge. We called AAA and they referred us to Carson Nissan. AAA emailed our contact information over to Carson Nissan while we were on the phone with them. Once we finished our call with AAA, Irvin contacted us with in 5 minutes unlike Buena Park. Once we arrive Irvin was extra helpful and very knowledgable, provided us with new information and features we were not aware the Nissan Leaf had. He not only was with us through the entire process but he follow up the next day. Not once did we feel pressured or rushed, Mehdi in Finance was also very nice and helpful. We were so impress with the staff. Carson Nissan will be the first dealer we will visit for our next pruchase. More