
Carson City Toyota
Carson City, NV
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Had appointment for car service I waited 5 hrs and 27 minutes before they told me they didn’t have the parts to fix my car. Going on day three supposedly it was fixed came home and my exhaust was hangi minutes before they told me they didn’t have the parts to fix my car. Going on day three supposedly it was fixed came home and my exhaust was hanging and scraping the ground. This has been a nightmare. Now I have to go back tomorrow so they could fix this problem. Honestly what kind of people do they have there working on my vehicle. I called them when I was leaving but no one returned my calls. Am in disbelieve I’ve never been treated so badly. More
Great customer service. Lawrence our Sales Rep was very personable and professional. Took the time to answer all our questions and great follow up after the sale. Lawrence our Sales Rep was very personable and professional. Took the time to answer all our questions and great follow up after the sale. More
We stopped at Carson City Toyota on a Friday afternoon during a cross country road trip after our brakes suddenly sounded awful. They did an amazing job in assessing the issue with the pads and rotors and during a cross country road trip after our brakes suddenly sounded awful. They did an amazing job in assessing the issue with the pads and rotors and replaced/repaired everything that afternoon despite lots of business in the service department. They also did a courtesy battery check and found a filter that had to be replaced. This was amazing as we were leaving our daughter in a remote region for a summer job. A plus plus plus More
Carson City Toyota is an awesome dealership to work with drove off the lot yesterday in my brand new 2023 Toyota forerunner Trd pro thanks to John Paul and sales manager Trinity drove off the lot yesterday in my brand new 2023 Toyota forerunner Trd pro thanks to John Paul and sales manager Trinity More
Everyone was so nice & helpful and walked us through the new truck buying process. I would highly recommend Carson City Toyota to anyone looking for a new or used Toyota. new truck buying process. I would highly recommend Carson City Toyota to anyone looking for a new or used Toyota. More