Carson City Toyota

The service department provided prompt and thorough inspection /service in a friendly and respectful manner. inspection /service in a friendly and respectful manner. More

Timely and efficient. Good communication and follow through. Waiting area is comfortable and convenient. Good job Good communication and follow through. Waiting area is comfortable and convenient. Good job More

Amazing since 2006 specially Marty ;) loved my new sequoia and kids 4Runner. Thank you for amazing service sequoia and kids 4Runner. Thank you for amazing service More

Aug/Sep of 2022 I went to the dealership and talked to them about getting a Toyota Supra and what colors I wanted. Was told 3-5 months which was fine so I put my deposit. Didn’t hear anything until April them about getting a Toyota Supra and what colors I wanted. Was told 3-5 months which was fine so I put my deposit. Didn’t hear anything until April and it was in a color I had ZERO interest in. Told them I wanted a GR86 or wanted to be on the wait list for the Tacoma redesign since they would not be getting many more supras in. Very inconsistent communication. Was told 2024 wait for Tacoma and then radio silence since. I’ve asked for a refund because obviously we are going nowhere but they would rather try to sell me a last gen Tacoma. Lost $1000 that I know they won’t give back to me and wasted my time waiting for a vehicle. More

Had appointment for car service I waited 5 hrs and 27 minutes before they told me they didn’t have the parts to fix my car. Going on day three supposedly it was fixed came home and my exhaust was hangi minutes before they told me they didn’t have the parts to fix my car. Going on day three supposedly it was fixed came home and my exhaust was hanging and scraping the ground. This has been a nightmare. Now I have to go back tomorrow so they could fix this problem. Honestly what kind of people do they have there working on my vehicle. I called them when I was leaving but no one returned my calls. Am in disbelieve I’ve never been treated so badly. More

Great customer service. Lawrence our Sales Rep was very personable and professional. Took the time to answer all our questions and great follow up after the sale. Lawrence our Sales Rep was very personable and professional. Took the time to answer all our questions and great follow up after the sale. More

They were good at showing us vehicle options. They kept us informed on the progress of it's building and shipping. They kept us informed on the progress of it's building and shipping. More

We stopped at Carson City Toyota on a Friday afternoon during a cross country road trip after our brakes suddenly sounded awful. They did an amazing job in assessing the issue with the pads and rotors and during a cross country road trip after our brakes suddenly sounded awful. They did an amazing job in assessing the issue with the pads and rotors and replaced/repaired everything that afternoon despite lots of business in the service department. They also did a courtesy battery check and found a filter that had to be replaced. This was amazing as we were leaving our daughter in a remote region for a summer job. A plus plus plus More

Wonderful people work here to help you with everything you need for your vehicle or new vehicle. you need for your vehicle or new vehicle. More

Our service advisor is the best. I trust him completely. All of the other staff is just as wonderful. I trust him completely. All of the other staff is just as wonderful. More