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Carson City Toyota
Carson City, NV
203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 203 reviews
January 31, 2024
The salesperson would have been more effective if he had taken the initiative to ask me what features were important to me and learned a bit about me and my vehicle needs rather than project his sales pitch taken the initiative to ask me what features were important to me and learned a bit about me and my vehicle needs rather than project his sales pitch onto me. The service manager was 100% more effective and informative than the salesperson. More
by I don’t have one
Employees Worked With
Jeff; service manager, Marty; service, Gilbert Atencio: sales
January 07, 2024
I was so pleased with their efficiency in taking me without an appointment. When I recuperate from my surgery I will be in for my annual oil change. They do great work. M without an appointment. When I recuperate from my surgery I will be in for my annual oil change. They do great work. M More
by Happy
Employees Worked With
Do not know
January 02, 2024
This dealership sold me a bad car,the first month the battery blow up, second month the I discovered the tires were all bald, At the first service they kept me waiting for 3hrs, The next thing to go wa battery blow up, second month the I discovered the tires were all bald, At the first service they kept me waiting for 3hrs, The next thing to go was the computer. Last month I had to move the car to the Honda dealer for a new starter,the repairs cost me over a 1,000.00 dollars. More
by Gennyeck
Employees Worked With
No idea,one of them was Aron,I think. Their were others but I don’t know names.
December 28, 2023
No deals at dealer whatsoever. Veh being built and wanted step rails and mud guards. Step rails were added but not mud guards. Said would add at dealer as Toyota ran out. Toyota do Veh being built and wanted step rails and mud guards. Step rails were added but not mud guards. Said would add at dealer as Toyota ran out. Toyota doesn't run out of mud guards What they don't tell you is the price doubles to add at dealer vs factory. Paint flaws and chips found on hood. Went to body shop for 8 days and was told they painted the whole hood. Picked up vehicle and found it completely filthy. Rubbing compound all over hood, windshield and front of vehicle which showed they didn't paint hood. Told it was fron the rain which it obviously wasn't. Inside of drivers side full of dirt and mud including door panel. Service rep and supervisor both misrepresented what was done to vehicle. Poor customer service. Vets unable to claim rebate unless financed with Toyota which is morally wrong if you're paying cash More
by 2oldfoggies
Employees Worked With
Larry Page, Paige (serv rep), Danielia (supervisor)
November 18, 2023
Hector at Carson City Toyota was a very informative knowledgeable salesperson. He helped make the process of selecting the most suitable vehicle for our needs and resources a much easier experience th knowledgeable salesperson. He helped make the process of selecting the most suitable vehicle for our needs and resources a much easier experience than many other people we had interacted with. Many other dealers tried “ to keep us in the dark” regarding details we needed for our decision. He was pleasant and available for questions before and after our purchase. The service department also answered our questions. The finance department worked with our bank and credit union as well as their own loan company to provide the best rates. All were prompt in returning calls. More
by Gmmatyas
Employees Worked With
Hector Luna, Michael Rathje
