Carson City Toyota

I am very pleased with the service I have received at Carson City Toyota: from the buying experience with Hector, who was professional & helped me pick the best vehicle for my needs; to the service depar Carson City Toyota: from the buying experience with Hector, who was professional & helped me pick the best vehicle for my needs; to the service department, where Jeremy assisted me with warranty & repairs. I had my vehicle back in one day with zero out of pocket cost, including a rental car! The staff is pleasant, easy going & happy to assist their customers! The free Coffee & comfortable waiting area is a nice addition while you wait! More

I feel comfortable taking my car for service because of excellent costumer service. They do great job. I admire their honesty. excellent costumer service. They do great job. I admire their honesty. More

I’m happy with my car, my sales rep Gilbert Atencio, and my maintenance guy, Blake. Everyone has been extremely helpful and kind and I’ve referred others to Gilbert. my maintenance guy, Blake. Everyone has been extremely helpful and kind and I’ve referred others to Gilbert. More

The service team at Carson City Toyota is extremely knowledgeable, professional and easy to work with. knowledgeable, professional and easy to work with. More

Very professional, my sales person Alexa was top notch. My parts order was there in less than 24 hrs. My parts order was there in less than 24 hrs. More

Do not buy a car/truck from Carson City Toyota. They don’t detail their used vehicles. When you ask them to remove the dark finger prints from the light gray roof, they make excuses like “it’s high They don’t detail their used vehicles. When you ask them to remove the dark finger prints from the light gray roof, they make excuses like “it’s high school kids in the back, they don’t know what they’re doing.” They make promises to fix things like 4 chips in windshield, pretended to have them fixed, then said they did what was agreed upon. They fixed nothing. I’ve had better service from a local small dealership that doesn’t have full time detail and mechanic staff. Save yourself the hassle and go somewhere else. More

Always so straight forward, friendly, trustworthy. I wouldn’t go anywhere else. They have earned my business every time I go in from service to purchase. I wouldn’t go anywhere else. They have earned my business every time I go in from service to purchase. More

The salesperson would have been more effective if he had taken the initiative to ask me what features were important to me and learned a bit about me and my vehicle needs rather than project his sales pitch taken the initiative to ask me what features were important to me and learned a bit about me and my vehicle needs rather than project his sales pitch onto me. The service manager was 100% more effective and informative than the salesperson. More