Back

Carson City Toyota

Carson City, NV

4.4
199 Reviews

3659 S. Carson St.

Carson City, NV

89701

Directions

By Type

Showing 199 reviews

October 28, 2020

I have had my Toyota Rav since 2007. Our family has purchased multiple vehicles from this dealership. Carson City Toyota has always given great service in a timely manner, especially when you work with More

by erosenbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
October 16, 2020

This dealearship is the worst of the worst. They a very similiar to a low end used car lot with dead end sales people that have no clue what inventory they have to sell. Their price changes daily and belie More

by Concerned customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Low end Larry, Julian the jerk, Kyle the crook
October 14, 2020

Bought my Highlander in 2008. Have always had the suv serviced at Carson City Toyota. They have always been very professional, never tried to up sell any parts. When I take it in for the oil change I usu More

by pegrgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
October 10, 2020

Couldn't find a good used car in Reno for a fair price so drove down to Carson City. There are lower taxes and fees at this dealership. Salesmen are very knowledgeable about the cars and found a used one tha More

by gcottle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Schmid, Wade Wolford
September 01, 2020

They make your sale seen insignificant. You’ll end up leaving their with a horrible car buying experience and feeling like a dime a dozen. More

by Juls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Serenity, Tony
Sep 21, 2020 -

Carson City Toyota responded

Hi Juls, We are sorry to hear about your poor experience with us. This is never the customer service we strive for and we'd like to talk to you so we can ensure it doesn't happen again. Our Customer Relations Manager would like to speak to you in more detail at your earliest convenience. Her name is Danielle Diez and she can be reached at 775-882-8211 ex. 305. Please accept our apologies and reach out to our team so we can make it right. Thank you!

June 21, 2020

Great experience Laid back, no stress, fair price and patient. I used their Internet service to locate a model, and they found one and had it brought in right away. More

by yvonnebeasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene, Seth
March 08, 2020

Carson City Toyota was a very pleasant experience ! Jon Paul our salesman was very professional and knowledgeable. Their was no pressure and he let the Tacoma sell itself. We were going to shop arou More

by Hunior & Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Paul sales, Jef Chung in Finance and Dung Nguyen in accessories sales
February 11, 2020

Great Sales Experience Went to Carson City Toyota to look at a used Toyota Avalon. My salesperson Javier was very knowledgeable and friendly. After so light negotiations w More

by DJJoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Ponce
January 20, 2020

Got a good price after 6 hours od xx! My salesman was Don, a good guy that meant well. The sales manager was a total xxxxx(in every way). Next car will be elsewhere. More

by MakeMineAmilk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don. Only ok guy there.
January 17, 2020

What the f**k? Wasted drive from Reno...my bad for not checking reviews first. Most mom and pop lots here will go above and beyond to make you happy...not so here. I More

by Car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No business card offered