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Carson City Toyota
Carson City, NV
205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 205 reviews
March 22, 2021
We were pleased with the attention provided by your Sales Assistant Carl Hoornaert when we first met and later after he had shown us over a number of Highlanders. A very smooth interaction both during the ti Assistant Carl Hoornaert when we first met and later after he had shown us over a number of Highlanders. A very smooth interaction both during the time of decision for us and the paper-work to wrap up the sale. Carl explained many of the new features of the vehicle and even setup our phones for Bluetooth access in the car. More
by d-carruthers
Employees Worked With
Carl Hoornaert
March 22, 2021
Excellent and well-informed staff member who sold me on the purchase of my new Venza XLE. I was ready to purchase the RAV4 that I leased until I saw and learned about the Venza. the purchase of my new Venza XLE. I was ready to purchase the RAV4 that I leased until I saw and learned about the Venza. More
by vmanders47
Employees Worked With
Gilbert Atencio
March 20, 2021
Excellent and very friendly staff, family owned business that is there to be help customers. Definitely a positive experience. In finance Toby did an excellent job at getting me a great interest rate. Ever that is there to be help customers. Definitely a positive experience. In finance Toby did an excellent job at getting me a great interest rate. Everyone outdid themselves. More
by Hector Luna
Employees Worked With
Trinity Navarro, Toby Dale
March 16, 2021
way too long. Took 2 hours and 10 minutes for a oil change and lube. Wasn’t told about time from the beginning. Noticed my truck was worked on for 50 minutes. change and lube. Wasn’t told about time from the beginning. Noticed my truck was worked on for 50 minutes. More
by newbobstahoe
Employees Worked With
Don’t know
February 26, 2021
Carson City Toyota was a great customer experience from meeting with Larry in sales to the sales manager Trinity on vehicle specifications and locating my truck was professional. The Accessories Manager Du meeting with Larry in sales to the sales manager Trinity on vehicle specifications and locating my truck was professional. The Accessories Manager Dustin was exceptional in equipment adds and was mindful with great overviews. The Finance Manager Geoff was very detailed oriented and great with answering questions. Upon receiving my vehicle, Larry (Navy Veteran) gave a very detailed vehicle orientation and really spent quality time with me. Great locally owned family business that was welcoming, no stress and makes everyone feel welcome. I would highly recommend a new vehicle purchase though Carson City Toyota. More
by John K.
Employees Worked With
Larry, Trinity, Dustin and Geoff
February 23, 2021
Great job. Spent all the time we needed. Very friendly and helpful. He was very helpful and answered all of our questions. He helped us set up the apps. We needed. and helpful. He was very helpful and answered all of our questions. He helped us set up the apps. We needed. More
by Dwhthouse
Employees Worked With
Jon
January 11, 2021
I found this car through a Carfax search after looking at local dealerships and private sellers for a few weeks. I live 2.5 hrs away but with Jon Paul “J.P” as our salesperson coupled with the deal I receive local dealerships and private sellers for a few weeks. I live 2.5 hrs away but with Jon Paul “J.P” as our salesperson coupled with the deal I received, it was well worth the drive. Toyota of Carson City even offered delivery of the vehicle, and a way to complete the paperwork via mail as an alternative. From beginning to end, the process was seamless. Jeff, the financial manager was very thorough with no gimmicks when it came to the paperwork, and discussed our options without pressure. Working with Jon was great. He’s a very kind, genuine and honest person who looks out for your well-being. He took the time to answer all my questions over the phone and sent me an invoice of the price so that there’d be no surprises the day of. He also was kind and answered my questions on Sunday when he was off of work. I highly recommend working with Jon at Toyota of Carson City. You’ll have a wonderful experience!! More
by Tonmuey
Employees Worked With
Jon Paul, Jeff
December 31, 2020
As with every Toyota dealer I’ve dealt with they are amazing. They are formerly and never over charge. Very punctual and friendly. Thank you guys. amazing. They are formerly and never over charge. Very punctual and friendly. Thank you guys. More
by flighht2k5
Employees Worked With
Gregory Myers
December 28, 2020
From the time we walked onto the lot until we left with our new car, we had no pressure to buy. Our Sales representative was very informative and courteous. We would definitely recommend Carson City Toy our new car, we had no pressure to buy. Our Sales representative was very informative and courteous. We would definitely recommend Carson City Toyota to friends. More
by Ducklady.shirley
Employees Worked With
Jon Paul
December 05, 2020
I just bought a forerunner and the salesman I worked with was Hector. He was very knowledgeable, polite and the reason I purchased my vehicle at this location. Best salesman, look for Hector if you're lookin was Hector. He was very knowledgeable, polite and the reason I purchased my vehicle at this location. Best salesman, look for Hector if you're looking to buy a new Toyota. More
by Teresa
Employees Worked With
Hector
