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Carson City Toyota
Carson City, NV
199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 199 reviews
April 11, 2021
We are thankful for the service today. It has been a financial struggle this past year and we put the issue off for 3 months. We are grateful for the break we got today. financial struggle this past year and we put the issue off for 3 months. We are grateful for the break we got today. More
by Grace
Employees Worked With
Heather Aveiro
April 09, 2021
Service supervisors do no return phone calls. And they will not fix what they agreed to fix. Horrible customer service and sales people. xxxxxxxx service. will not fix what they agreed to fix. Horrible customer service and sales people. xxxxxxxx service. More
by Angry Kia owner
Employees Worked With
Greg, Tony, all service supervisors.
April 07, 2021
Very efficient & the extra help from Danielewas most Very efficient & the extra help from Daniele was most appreciated Daniele came to my car & helped with a bluetooth function I was having difficulty Very efficient & the extra help from Daniele was most appreciated Daniele came to my car & helped with a bluetooth function I was having difficulty with. More
by swak2u
Employees Worked With
Marty, Daniele
April 01, 2021
Don't like being hit with phony service notes... Took 3 hours for oil change,,,,, Buy new battery when battery is very serviceable,,,, service writers trying to make extra bouneses.. hours for oil change,,,,, Buy new battery when battery is very serviceable,,,, service writers trying to make extra bouneses.. More
by bobhanson
Employees Worked With
unknown
March 22, 2021
Excellent and well-informed staff member who sold me on the purchase of my new Venza XLE. I was ready to purchase the RAV4 that I leased until I saw and learned about the Venza. the purchase of my new Venza XLE. I was ready to purchase the RAV4 that I leased until I saw and learned about the Venza. More
by vmanders47
Employees Worked With
Gilbert Atencio
March 22, 2021
We were pleased with the attention provided by your Sales Assistant Carl Hoornaert when we first met and later after he had shown us over a number of Highlanders. A very smooth interaction both during the ti Assistant Carl Hoornaert when we first met and later after he had shown us over a number of Highlanders. A very smooth interaction both during the time of decision for us and the paper-work to wrap up the sale. Carl explained many of the new features of the vehicle and even setup our phones for Bluetooth access in the car. More
by d-carruthers
Employees Worked With
Carl Hoornaert
March 20, 2021
Excellent and very friendly staff, family owned business that is there to be help customers. Definitely a positive experience. In finance Toby did an excellent job at getting me a great interest rate. Ever that is there to be help customers. Definitely a positive experience. In finance Toby did an excellent job at getting me a great interest rate. Everyone outdid themselves. More
by Hector Luna
Employees Worked With
Trinity Navarro, Toby Dale
March 16, 2021
way too long. Took 2 hours and 10 minutes for a oil change and lube. Wasn’t told about time from the beginning. Noticed my truck was worked on for 50 minutes. change and lube. Wasn’t told about time from the beginning. Noticed my truck was worked on for 50 minutes. More
by newbobstahoe
Employees Worked With
Don’t know
February 26, 2021
Carson City Toyota was a great customer experience from meeting with Larry in sales to the sales manager Trinity on vehicle specifications and locating my truck was professional. The Accessories Manager Du meeting with Larry in sales to the sales manager Trinity on vehicle specifications and locating my truck was professional. The Accessories Manager Dustin was exceptional in equipment adds and was mindful with great overviews. The Finance Manager Geoff was very detailed oriented and great with answering questions. Upon receiving my vehicle, Larry (Navy Veteran) gave a very detailed vehicle orientation and really spent quality time with me. Great locally owned family business that was welcoming, no stress and makes everyone feel welcome. I would highly recommend a new vehicle purchase though Carson City Toyota. More
by John K.
Employees Worked With
Larry, Trinity, Dustin and Geoff
February 23, 2021
Great job. Spent all the time we needed. Very friendly and helpful. He was very helpful and answered all of our questions. He helped us set up the apps. We needed. and helpful. He was very helpful and answered all of our questions. He helped us set up the apps. We needed. More
by Dwhthouse
Employees Worked With
Jon
