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Carson City Toyota

Carson City, NV

4.4
205 Reviews

3659 S. Carson St.

Carson City, NV

89701

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Showing 205 reviews

May 06, 2021

Excellent, friendly, and quality Service Departmant. Prices are the same as other dealerships. The work was done quickly, and a courtesy car wash was done More

by TAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
May 05, 2021

My history w/service has been excellent, but today had 3.5 hr. for service, exorbitant charge for diagnostics to replace gas cap, no updates and no customary carwash. More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty
May 02, 2021

Very professional, service oriented and very customer oriented. My vehicle was taken in properly and I was kept apprised of the work being done on it. Always 100% satisfied with Carson City Toyota’s serv More

by Daytonnana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
April 28, 2021

CC Toyota is the place for service. I purchased my RAV 4 from another dealer that I do not recommend. The service & parts staff excellent! More

by sierrakai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Diaz ( Steve & Marty on previous visits)
April 28, 2021

Appointment was on time. Service manager was demeaning and dismissive when I tried to explain to him a problem I was having with my vehicle. More

by Cannotdrivewhenitswet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (service dept was excellent). Service manager was obnoxious.
April 16, 2021

Had my oil changed and when I got in my truck it was full of dirt as if the door had been opened right as a squall hit, filthy More

by Rcntc1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic?
April 11, 2021

We are thankful for the service today. It has been a financial struggle this past year and we put the issue off for 3 months. We are grateful for the break we got today. More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Aveiro
April 09, 2021

Service supervisors do no return phone calls. And they will not fix what they agreed to fix. Horrible customer service and sales people. xxxxxxxx service. More

by Angry Kia owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg, Tony, all service supervisors.
April 07, 2021

Very efficient & the extra help from Danielewas most Very efficient & the extra help from Daniele was most appreciated Daniele came to my car & helped with a bluetooth function I was having difficulty More

by swak2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty, Daniele
April 01, 2021

Don't like being hit with phony service notes... Took 3 hours for oil change,,,,, Buy new battery when battery is very serviceable,,,, service writers trying to make extra bouneses.. More

by bobhanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
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