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Carson Cars

Lynnwood, WA

3.5
246 Reviews
Carson Cars is family owned & operated since 1968. Voted BEST INDEPENDENT DEALERSHIP by Evening Magazine Best of Western Washington 5 years running! Voted "Quality Dealer of the Year" by the Washington Dealers Association. We are a 2nd generation, family owned car dealership. Over 1/3 of our of business is REPEAT & REFERRAL. I love when someone feels good enough about us to send in their friends & family. We sell a LOT of vehicles each month, and I put my personal cell# & home# with each deal paperwork. If there is a problem, I want to fix it. We work VERY hard to ensure complete satisfaction. I look forward to earning your business! Mike Carson - Owner
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13806 Highway 99

Lynnwood, WA

98087

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Showing 246 reviews

October 28, 2019

First class organization I have been dealing with Carson cars for about 12 years now and I must say I have never been Disappointed and when ever I need something or have a que More

by Juju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2019

POOR CUSTOMER SERVICE, BAIT AND SWITCH, UNSAFE VEHICLES VERY shady in house financing. They worked me over good, they took full advantage of my ignorance when it comes to auto "loans". The "manager" or th More

by ttallant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach, Evelyn Rodriguez
Sep 26, 2019 -

Carson Cars responded

Hi Tony- I'm sorry that you had problems with your truck. I asked our Team and no one was aware of your issues. Please give me a call to discuss. I would like to help anyway I can. Thank you- Mike Carson, Carson Cars - Owner

Sep 26, 2019 -

ttallant responded

Thats because i have yet to hear back from any of the messages i have left...and the lovely asian gal that works in the office told me when i went up to pick up a new temp tag because they couldnt find my plates, that you guys knew that truck rattled when its cold, but quieted down when its warm...kind if think she let one of your lots secrets out of the bag.

September 20, 2019

Awesome job! I have had to have my car in for repairs and I would highly recommend Carson Cars to anyone! Super friendly and they do great work! More

by Dena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Rodriguez
Sep 20, 2019 -

Carson Cars responded

Thanks for taking the time to leave your awesome review! So glad we could help!! Please don't ever hesitate to contact us whenever you need any help with anything automotive... Mike Carson Owner - Carson Cars

August 28, 2019

Me and my Mercedez Benz!! David worked tirelessly on a hot day and MANY CARS to find the perfect fit for me. NEVER IN MY LIFE DID I DREAM I WOULD OWN SUCH A NICE CAR! They wo More

by Vanhelen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2019

Up front and on time It was a nice benefit to have the loaner car while the service department worked on my car. Friendly and on time service. I feel the communication w More

by TMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shana Litts
July 14, 2019

Very friendly helpful salesman I went into Carson cars looking for a car and Had the pleasure of being helped by Dorion Rowe! He listened to what I was looking for and wanted and fo More

by Chris123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorion Rowe
July 13, 2019

Satisfied with my car sales man Loved this place I came here hoping to get the best customer service and I did I got lucky with Dorion Rowe I recommend him if you are looking to get More

by Kayla travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorion Rowe
July 07, 2019

SUV purchase They we're very friendly, no pressure type of people. Would recommend going there for car sopping. David made the whole experience very painless. They More

by 2008Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

Very dissapointing Please stay away from this place, it is time and money waste. The are very quick to get your money and push you to sign an unfair deal for an overpri More

by elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sefrit
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stokes
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019

Terrible. They are nice until you have a problem. I originally left a good review on here for the car sales man, But now that the issues have happened, This complaint is directly at carson cars, in ge More

by Nsol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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