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Carson Cars

Lynnwood, WA

3.5
246 Reviews
Carson Cars is family owned & operated since 1968. Voted BEST INDEPENDENT DEALERSHIP by Evening Magazine Best of Western Washington 5 years running! Voted "Quality Dealer of the Year" by the Washington Dealers Association. We are a 2nd generation, family owned car dealership. Over 1/3 of our of business is REPEAT & REFERRAL. I love when someone feels good enough about us to send in their friends & family. We sell a LOT of vehicles each month, and I put my personal cell# & home# with each deal paperwork. If there is a problem, I want to fix it. We work VERY hard to ensure complete satisfaction. I look forward to earning your business! Mike Carson - Owner
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13806 Highway 99

Lynnwood, WA

98087

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Showing 246 reviews

April 27, 2017

good dealership Very nice and easy to work with for my new Honda. Jesse was helpful and low pressure. I really enjoyed working with him and Scott in finance More

by Kbingz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sefrit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Perez
March 27, 2017

Bad News was Good News The rating was given for the following reasons. 1. Michael San Diego was the original person who we talked to. We were interested in a Ford Expediti More

by Captain Obvious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Robb
March 24, 2017

Affordable Thought the service was good and the prices were affordable. Not a lot of dealerships have treated me with such respect when I have looked before. I h More

by mowerzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Perez
March 17, 2017

Great experience, 3rd car bought, they are the best We got our newest addition to our family today. A PreOwned Toyota 4Runner with a 3 yr warrantee. This is our 3rd time buying from this dealership and More

by drpepper777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sefrit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Davis, Michael San Diego
February 22, 2017

helpful Appreciate your help. Thought I wouldnt be able to get my truck but sure glad I did. I already had someone ask where I got it - I will send them to Ca More

by MontyCh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Castell
February 14, 2017

thanks Thanks Michael for your patience while I was car shopping. I know I changed my mind over and over again. You helped me find the best car for me and my More

by KW4785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael San Diego
February 01, 2017

Awesome service. I really liked the amount of help you offered throughout the transaction. Knowing what I know now, I wont be going anywhere else for a car. More

by EP2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davis, Andrew Castell
January 29, 2017

Great experience Again! If you are looking for a fair place to buy used cars, I found them. I have returned to Carson Carson over and over again. Their consistent customer s More

by TMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sefrit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shana Litts, Stephanie Foster
Jul 18, 2017 -

Carson Cars responded

Thanks for the great review! We all appreciate loyal and repeat customers like you TMC! Please let us know if we can ever help in the future!!

January 21, 2017

The door FELL OFF ***BUYER BEWARE*** I bought a used Landrover SUV at Carson Cars. The back tailgate door FELL COMPLETELY OFF !! It just fell off :-( And they would More

by micbro
Recommend Dealer
No
Employees Worked With
Barry Miller, Michael Davis
Jul 05, 2017 -

Carson Cars responded

Hi, after researching it appears the rear hatch hinge broke several months after you purchased the rig. It appears we offered to fix it and get the parts at our cost but you picked up the car from service without getting the work done. Our offer to help is still open if you want it! Thanks!

January 14, 2017

Ask after 6 months After purchasing 3 cars from Carson and hassling with their repair center, unorganized in-house financing, and paying $$$ for independent repairs (oh, More

by AskEmIn6Months
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sefrit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : He doesn't work there anymore., Barry Miller
Jul 17, 2017 -

Carson Cars responded

Hi AskEmIn6Months ! I had replied to your DealerRater review earlier but I haven't heard back. I'd love to see if I can help in any way! Please reply to this thread as have reviewed your review with my Team and I unfortunately can't match this experience to any of our customers. I want to talk to you and help however I can! I appreciate you taking the time to pint out improvements needed, and I look forward to helping you however I can... respectfully, Mike Carson Carson Cars - Owner Carson Cars said on 01/13/2017 10:57 PM (Private Message) Hi! I just noticed your review of Carson Cars. I'm sorry if we somehow dropped the ball with you. I would love to make things right. Can you call/contact me to discuss? Id like to help! Mike Carson 425-697-6969 wk 206-769-3848 cell Mike@CarsonCars.net PS- I appreciate you buying cars from us before and I look forward to helping out however I can!!

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