Carroll Chevrolet

DO NOT BUY HERE!! Horrible experience. Not trustworthy and they will lie until they are blue in the face. Awful customer service, buy elsewhere!!! Sold me a truck with a large dint in tailbed when I speci and they will lie until they are blue in the face. Awful customer service, buy elsewhere!!! Sold me a truck with a large dint in tailbed when I specifically asked online specialist if there are any dints/bumps. Read the reviews this dealership is horrible and doesn’t do good business. More

They do not even deserve ONE star. they are CRIMINAL. They did not have the car I wanted on their lot so they asked for a $1000 deposit advising they would have the car transferred in 1 to 2 days. that They did not have the car I wanted on their lot so they asked for a $1000 deposit advising they would have the car transferred in 1 to 2 days. that after I test drove it, if I did not like it, they would give me my check back. I called back the next day to see if the car was there and was told that the other dealership had not gotten back to them. Liar. I called the other dealership and was told they would not be transferring it as they wanted to sell it and that it was a loaner unit. I called Starling and said I wanted my check and back and was told they deposited it on 12/30 I was told I would have my money back in 7 days. It is now 20 days later and my return has NOT been processed. I am sitting in the dealership waiting for my check. CRIMINAL don't buy from starling Chevrolet of Deland!!! More

I took my Cadillac, into the dealer for an Oil Change, Tire rotation waited much longer than expected. When the car came back (Not washed which was normally done) Disappointed Tire rotation waited much longer than expected. When the car came back (Not washed which was normally done) Disappointed More

Brought my car in for an oil change, but it took three hours from the time I got there to the time I left. I should’ve gone to a quick lube service station for quicker service. hours from the time I got there to the time I left. I should’ve gone to a quick lube service station for quicker service. More

Very nice people but service was very slow when getting basic service on new Cadillac Escalade. Look forward to seeing this improved on the next experience with this dealer. basic service on new Cadillac Escalade. Look forward to seeing this improved on the next experience with this dealer. More

I recently made an internet appointment to test drive a new vehicle. However, when I arrived it was already sold. The sales person was great, I just wish I would have been informed the vehicle sold before new vehicle. However, when I arrived it was already sold. The sales person was great, I just wish I would have been informed the vehicle sold before I arrived. More

I’m super disappointed The way They handle business I I’m super disappointed The way They handle business I bought a car one week after my tire got messed up I couldn’t get no one to fix it because they I’m super disappointed The way They handle business I bought a car one week after my tire got messed up I couldn’t get no one to fix it because they didn’t provide me with the tool to unlock the tires I call Alfredo días The sell person he was very nasty telling me that was not his fault that the tire broke down spend 5 hours wedding to trying to fix the car no one could’ve fix it Alfredo never say anything like how can I help what can I do the car so far is still waiting to get fixed I had no One contact me yet either Mr Dias care or told me any other actions or what to do B size it took them almost 7 hour to get the paperwork ready and they never got it ready I left with no paperwork which I still have no contract no paperwork no nothing on my Hands and I had to Weight 2 day after I bought the card to get the plate because no one was there in Oficce when we were scheduled to give us the plate and registration I’m very frustrated to the point that I’m thinking taking the car back to them The whole time Mr. Alfredo Dias was concerning about me giving him five star rating which I did in the beginning but when I needed him to deliver it where they all should deliberate he didn’t do his job or care The situation that they pulled me into More