Carriage Traders

Thank You Thanks to Roger for helping me walk away in a newer safer vehicle. He's very personable, friendly and has a great sense of humor. He did a wonderful j Thanks to Roger for helping me walk away in a newer safer vehicle. He's very personable, friendly and has a great sense of humor. He did a wonderful job helping me. More

2007 honda R J Richards was very helpful He answered all our questions. , he was very profestional. David Miles helped us get a loan and an R J Richards was very helpful He answered all our questions. , he was very profestional. David Miles helped us get a loan and an ext. warranty on our new car. We were very pleased with him. R J helped us get service++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ m More

2006 Chevy Silverado Dealing with Carriage Traders gave me a whole new perspective on the process of getting a new pre-owned car with a car loan. They worked with me on my Dealing with Carriage Traders gave me a whole new perspective on the process of getting a new pre-owned car with a car loan. They worked with me on my budget and got me exactly where is wanted to be. The process with very smooth and faster than i thought it would be. Thank you Carriage Traders! More

Excellent service Going to Carriage Traders was one of the best automotive experiences of my life. There were no hassels or pressure. Honest and fair. I highle reco Going to Carriage Traders was one of the best automotive experiences of my life. There were no hassels or pressure. Honest and fair. I highle recommend this business. More

2007 Chevy Trailblazer Dealing with Carriage Traders, aka Jimmy Gallagher, Mike Cronin and Dave Miles was by far the best car purchase I have made in years. I found the car Dealing with Carriage Traders, aka Jimmy Gallagher, Mike Cronin and Dave Miles was by far the best car purchase I have made in years. I found the car that I have been looking for with ease and their fast, curtious and proffessional manor was to be commended. I will recommend them to anyone that is looking to buy a used or new vehicle and hope that they have the same expierience that I did. Thank you again for all that you did. A Happy Chevy driver :) More

unorganized They told me everything was set with my car. I took it home.. Called harassing me every other day that I needed something new or they were coming to g They told me everything was set with my car. I took it home.. Called harassing me every other day that I needed something new or they were coming to get the car . I finally dropped the car off to them after 3 weeks and find out they had me financed or nothing.. And now they refuse to give me my down payment back.. And when I try to talk to em theyr very rude More

A hassle every step of the way. We made an appointment and we were told the car would be ready to go. We were made to wait while the salesman closed another sale. The car was not was We made an appointment and we were told the car would be ready to go. We were made to wait while the salesman closed another sale. The car was not washed and had an employee's clothes in the back seat. The milage on the car was over 3,000 miles more than the online listing. We did end up purchasing the car, however the dealership was very difficult to work with once we signed the paperwork. It took well over 36 hours for our bank to get the required paper work from them to process the loan. Even something as simple as sending the title required multiple attempts on the dealerships part. Its as though they had never done this before. They also called us and told us that they had calculated the tax wrong, and we owed additional money after the final agreement was signed. Even though this was an accounting error on their part, they made us pay the extra $200; they were unwilling to work with us, given the poor customer service we had received. Overall this was a very poor experience and I would not recommend them to anyone. More

Great truck buying experience with Charlie Galloway This was the easiest used car buying experience I've ever had. Found a truck on the online site that I liked, went to the lot to see if it was there. This was the easiest used car buying experience I've ever had. Found a truck on the online site that I liked, went to the lot to see if it was there. Within 3 minutes of getting out of my car, Charlie was there to help. The truck I liked unfortunately was thought to be sold at that time, but Charlie was very helpful in pointing out the trucks that they had that were in my price range and body style that I liked. I test drove them that day but was not as happy with them because I had my heart set on the truck I saw online. Charlie said that there are new vehicles coming soon and he would do his best to find one like the one I wanted. The very next day he called me so say that the truck I wanted was in fact available once more. I drove to the lot, test drove the 2009 Dodge 1500 which had nice low mileage and was in very good condition, and of course wanted to buy.Charlie and the finance team were able to not only give me a fair price on the truck but get me a loan at a great finance rate. I was driving my truck home the very next day. Thank you so much to the team at Carriage Traders for knowing their business and making my experience easy fun and fast!!!!! More

Diamond in the rough My wife drives nothing but Chevy Astros believe it not and after driving one for ten years she wanted a newer one. Searched for months and checked ou My wife drives nothing but Chevy Astros believe it not and after driving one for ten years she wanted a newer one. Searched for months and checked out many but finally came up with a 2005 gem from Carriage Traders. Excellent vehicle, low milage and they delivered close to 300 miles away. It turned out better than the pictures. Had to rely on Jim and Charlie to send me a van that my wife was happy with......and that they did! Thanks Guys. More

very friendly and helpful. excellent customer service. i appreciated that they actually know how to follow up with a letter and phone call unlike most dealers. i found out abou excellent customer service. i appreciated that they actually know how to follow up with a letter and phone call unlike most dealers. i found out about carriage traders from a cargurus listing online. i would gladly do the 2 hour drive to purchase my next vehicle from them. i have dealt with bad dealers in my area so i wont mind the drive at all to avoid them. i will certainly recommend them to family and friends. thanks again. More