Carriage Kia of Woodstock - Service Center

Always do a great job! I did have to go back for more air in tires! All is ok! in tires! All is ok! More

Took my car to be this dealer to work on and they messed the whole alarm up on the car. Then was told by the service manager my car was a salvaged title car and they were not able to work on it. I bought the whole alarm up on the car. Then was told by the service manager my car was a salvaged title car and they were not able to work on it. I bought the car new at Kia of Chamblee at the time. The service department refunded my money and told me I would have to take it to another Kia dealership to fix it. Warning do not take your car here to be serviced! More

Service department doesn’t seem to have oversight. Wife went to get a new key made. 1 1/2 hours later, the key the made didn’t work. Did anyone try it before bringing her back to say they were done? went to get a new key made. 1 1/2 hours later, the key the made didn’t work. Did anyone try it before bringing her back to say they were done? More

Efficient and friendly. Great communication. Waiting area is great. Enjoy talking to the sales staff. is great. Enjoy talking to the sales staff. More

I am very disappointed in the service dept of this dealership. My 1st contact started with them claiming I had caused a problem to only find out it was a sensor under warranty and then I needed a part dealership. My 1st contact started with them claiming I had caused a problem to only find out it was a sensor under warranty and then I needed a part ordered to fix a seat. Well it is 5 weeks later and I call today and am told no parts have been ordered. More

My last two automobiles have come from this dealership. I travel out of town to go there because they are professional,kind and don't try to pull your leg. The staff including the service department are top travel out of town to go there because they are professional,kind and don't try to pull your leg. The staff including the service department are top notch. More

Eric was very friendly and well informed. Was extremely helpful but not too pushy walking around the lot. Was disappointed with the dealership that the reason for my visit was my Kia was a lemon that need helpful but not too pushy walking around the lot. Was disappointed with the dealership that the reason for my visit was my Kia was a lemon that needed an engine replacement but none are available so I had to trade for different car. More

I did not buy my Kia here, brought it when we moved here. But, they treatment like I’ve bought several here in the service dept here. But, they treatment like I’ve bought several here in the service dept More

Excellent service. Timely and professional, the service staff went above and beyond during my service visits. I purchased my vehicle there and have used their service department ever since. I highly recomm staff went above and beyond during my service visits. I purchased my vehicle there and have used their service department ever since. I highly recommend Carriage Kia of Woodstock. More

Called the dealership for service. I told them my car was losing power intermittently while driving and the check engine light was on. I bought the car from them a year ago and have had it in for routin was losing power intermittently while driving and the check engine light was on. I bought the car from them a year ago and have had it in for routine service. They told me it would be a month before they could fit me in!! WTH!!! I called Jim Ellis in KSW and they told me to bring it in early the next day. They said its an oil consumption issue. Got me booked for an appointment a week later and got my car working. Both a Sales mgr and the Service mgr got involved. I was in and out in an hour. I will never go back to Carriage Kia again!!!! More