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Carriage Kia of Woodstock - Service Center
Woodstock, GA
156 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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156 Reviews of Carriage Kia of Woodstock - Service Center
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January 11, 2023
Beware of the service department here! Our Optima qualified for a new engine under Kia's warranty program. The vehicle's engine seized up and needed to be towed to the dealership. The deal Our Optima qualified for a new engine under Kia's warranty program. The vehicle's engine seized up and needed to be towed to the dealership. The dealership kept our car for over a month. When we picked it up, the radio, back-up camera and Bluetooth features no longer worked. The service rep (Mary) refused to fix these problems -- and she blamed us or the tow truck driver. All these items worked perfectly prior to the warranty work. Now Carriage's service department won't return our calls. This dealership is shady and unprofessional. We are SO disappointed. More
by Genevieve C.
Employees Worked With
Mary Echols
October 13, 2022
Always the best, quick and painless. Mary was a pleasure to work with. Car is running like new! Mary was a pleasure to work with. Car is running like new! More
by Lcolem30
Employees Worked With
Ross Dukatz, Mark Levy, Amanda Siefkes, Kevin Parsons, Ryan Dukatz, Kenny Pyle, Logan Coleman, Shane Bailey, Mary Echols, Amber Hibbs
October 06, 2022
Kim in the Service Department was friendly and courteous. She kept me informed and provided information and estimates on services and tires for me to consider. She kept me informed and provided information and estimates on services and tires for me to consider. More
by datum_easels0e
Employees Worked With
Kim
October 05, 2022
All the staff were warm and friendly, especially Tev and Eric (the Car Doctor :)). They transferred my car from another dealership and made the process easy and efficient. Thank you! Eric (the Car Doctor :)). They transferred my car from another dealership and made the process easy and efficient. Thank you! More
by Erin
September 19, 2022
carriage KIA has a very attentive team and treats me great. Eric is good with people and I was a hard customer! He did everything to please me. great. Eric is good with people and I was a hard customer! He did everything to please me. More
by Kdcornette
Employees Worked With
August 09, 2022
Christian Schul was amazing. He got my car in fast, figured out the issue, fixed, and had it out in the same day. He did a fantastic job! Great employee to have! He got my car in fast, figured out the issue, fixed, and had it out in the same day. He did a fantastic job! Great employee to have! More
by Lewisdanyell83
Employees Worked With
Christian Schul/C339
