Carriage Kia of Woodstock

Great buying experience We had visited the dealership to service our cars in the past and love the Kia car value. We shopped around and couldn't find a better deal than what We had visited the dealership to service our cars in the past and love the Kia car value. We shopped around and couldn't find a better deal than what we got. Nick was great to work with and very knowledgeable. I'll be starting here with all my car purchases in the future. More

Excellent Eric in the service dept. was professional and courteous as usual. Service was quick and efficient and prices are fair. I wouldn’t think of using anot Eric in the service dept. was professional and courteous as usual. Service was quick and efficient and prices are fair. I wouldn’t think of using another Kia dealer. More

Carrige Kia was a great experience I had a great experience working with Carriage Kia in Woodstock, Georgia and would highly recommend them to anyone. Our car salesperson TR went went w I had a great experience working with Carriage Kia in Woodstock, Georgia and would highly recommend them to anyone. Our car salesperson TR went went well above and beyond his duties to help us with making the decision to buy a used, and great condition, 2016 Kia Sorento!! More

Great service fast and returned car when promised. They washed my vehicle to perfection the car looked as it just got detailed I really appreciate the hard work . fast and returned car when promised. They washed my vehicle to perfection the car looked as it just got detailed I really appreciate the hard work . More

Customer service was at the top from beginning to end . Great eating area with free snacks and coffee. Well kept dealership with plenty of stock in parking lot.. was at the top from beginning to end . Great eating area with free snacks and coffee. Well kept dealership with plenty of stock in parking lot.. More

Gaskets, oil leak, coolant hose Joseph took care of me big time! He was commutative. He got the problem fixed and too care of a car rental day b/c he got backed up. He wouldn't give Joseph took care of me big time! He was commutative. He got the problem fixed and too care of a car rental day b/c he got backed up. He wouldn't give me my car back unless him and his team knew it was safe to drive. More

Great Experience I had a great experience with this place.I had a great salesman named Mark that was very helpful and making sure I buy the cat I wanted.I traded in my I had a great experience with this place.I had a great salesman named Mark that was very helpful and making sure I buy the cat I wanted.I traded in my 2014 Kia Optima in for a 2018 Kia Serento.They gave me a good deal on my car. More

Great place and great people! Called close to closing on a Saturday and said we were on the way. Got there 15 minutes to closing and no one was bothered. Every single person workin Called close to closing on a Saturday and said we were on the way. Got there 15 minutes to closing and no one was bothered. Every single person working there was friendly and helpful. Mark was honest & listened to what we wanted. Was able to test drive and ask any questions I had. Worked with us on pricing and I got to drive away in a brand new 2018 Optima! The facility is also amazing but by far I was shocked at how genuine their staff is. Even got a hand written thank you this week which is unheard of these days. Thank you Mark and Carriage Kia of Woodstock! More

Tail light replacement Great service. On time on estimate. Service staff were terrific Had to have parts ordered. When parts arrived I was called and a service appointment Great service. On time on estimate. Service staff were terrific Had to have parts ordered. When parts arrived I was called and a service appointment was set More

Door Handles and Sunroof Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My experience with Eric and Carriage Kia in Woodstock, GA was good. I was however disappointed that I never received a letter about the handle recall. I had to call about it myself to discover the sharp paint chipping off was a recall problem. The recall was also only for the front doors and not the back even though they are all the same handle. The company Carriage uses for their after market sunroof installation had to install a brand new sunroof, however they must not have tested it out several times before returning it to Carriage and it stopped working on my way home. I knew there was a problem when it made a loud clunking sound when closing and opening. So I was a disappointed that they did not do their due diligence to make sure it was working before it was returned. They also returned my car with about a half a tank less than I had in it. However the recall issue, sunroof problem, and gas issue had nothing to do with Carriage Kia and the service they provided. Eric wanted to make sure I was happy and that everything was finally working. He provided me with a loaner car which is a must for me! The owner of my company asked me how I liked the service that Carriage provided and I told him that Carriage is all about customer service. Thank you Eric More