
Carriage Kia of Woodstock
Woodstock, GA
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Carriage KIA of Woodstock Gets It I recently purchased a KIA Sorento from Carriage KIA. What a great group of people. Assistance in helping me find a vehicle that met my specifications I recently purchased a KIA Sorento from Carriage KIA. What a great group of people. Assistance in helping me find a vehicle that met my specifications, no high pressure sales tactics, hassle free negotiations, and quick paperwork process made for a smooth transaction. The whole proces took less then 90 minutes. I got the car I want at the price I wanted. More
Give these folks a chance to exceed your expectations I drove 2 hours because of their posted internet prices and their telephone communications. Jessica and Chris called me back several times to answer t I drove 2 hours because of their posted internet prices and their telephone communications. Jessica and Chris called me back several times to answer to my questions so I would be confident to drive 2 hours the next day. I had just had a terrible and sadly typical visit to a competing dealership closer to home so I wasn't excited to drive 2 hours just to experience the same treatment again. My wife is a savvy shopper and reluctantly agreed to accompany me. When we arrived my wife went to the lounge (very comfortable) while I dealt with the sales crew. We had already decided on the car we wanted. First I asked Chandler to appraise my trade and told them I expected $200 above Kelly Blue Book trade value because it was in exceptional condition. No pressure was applied to test drive the car we had selected but they did bring it up in case I wanted to inspect it which I did. I asked for 2 new rear tires to match the new tires they had already put on the front. They immediately agreed. I went back to tell my wife that it was as everything we had hoped. Mark, the appraiser returned to say they would be happy to pay my price for my trade. Huh, thats never happened before. I asked for a printout of the deal as it stood thus far and I promptly had it. I objected to one entry because their internet page said that that charge was already included in the internet price. They apologized and corrected the deal sheet. I reported this to my wife and we took a closer look and a test drive of the car. When we returned it took another 15 minutes to close the deal with Josh in finance. We were in and out in just a little over an hour. It's been 4 days since then and the car is great. The new rear tires go on tomorrow morning. Oh I forgot, we did this deal on a Sunday so we had to go back for the new tire installation. They gave us a tank of gas for our inconvenience. I have no reservations in recommending Carraige KIA of Woodstock but always do your due diligence before buying any car. More
Beware when buying pre owned from this dealer Likely would have given a 4 star review up until 30 days after the certified pre owned vehicle was purchased. At that point the sunroof stopped workin Likely would have given a 4 star review up until 30 days after the certified pre owned vehicle was purchased. At that point the sunroof stopped working and determined the brake rotors needed to be spinned. When addressed with the dealership they stated it was normal wear and tear and were unwilling to do anything for us. Apparently they dont check brakes or operating parts on cars before they resell them. Unfortunate....haven't even received a tag for the vehicle yet and yet they aren't standing by their cars. More
Service review Always friendly and efficient service. Waiting area is excellent to do work while waiting. Popcorn, drinks, internet, comfortable chairs, clean envi Always friendly and efficient service. Waiting area is excellent to do work while waiting. Popcorn, drinks, internet, comfortable chairs, clean environment, everything to make a pleasant experience More
Awesome sauce! The service rep was, as usual, very attentive, polite,knowledgable,. My husband and I both .have Souls and always come back for service. Don't chang The service rep was, as usual, very attentive, polite,knowledgable,. My husband and I both .have Souls and always come back for service. Don't change a thing! More
The best dealership! Carriage KIA! If you are looking for great KIA service Eric Siefkes will do you right. I would not hesitate buying a car at Carriage KIA. Carriage KIA is the best! If you are looking for great KIA service Eric Siefkes will do you right. I would not hesitate buying a car at Carriage KIA. Carriage KIA is the best! More
Great service I always receive the best service at Carriage Kia. Super friendly staff go out of their way to make sure your comfortable while waiting on your vehic I always receive the best service at Carriage Kia. Super friendly staff go out of their way to make sure your comfortable while waiting on your vehicle. Vehicle is always returned much cleaner - the free car wash is a great bonus! More
Excellent Customer Care I would like to recommend Carriage KIA of Woodstock for all your car buying needs. They listened and delivered on my needs. My salesperson Lonnie took I would like to recommend Carriage KIA of Woodstock for all your car buying needs. They listened and delivered on my needs. My salesperson Lonnie took good care of me. I told him what I needed to make the deal happen and he went to work. I was in and out in about 2 hours and left with a vehicle I liked and a payment that was close to what I had in mind. They definitely exceeded my expectations and I will continue to use them for my buying needs in the future. More
Experience with service Department The service department of Kia in Woodstock was wonderful! Oppointment scheduling was easy, follow-up was great, and everyone went out of their way to The service department of Kia in Woodstock was wonderful! Oppointment scheduling was easy, follow-up was great, and everyone went out of their way to be kind and courteous while I was there. The waiting area is very comfortable with a lot of amenities! More
Professional all the way, from start to finish! They were very helpful in explanations of work done! Details of what was needing other work. Not "pushy" about forcing a decision of other work correc They were very helpful in explanations of work done! Details of what was needing other work. Not "pushy" about forcing a decision of other work corrections that needed to be done! More