
Carriage Kia of Woodstock
Woodstock, GA
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Excellence from the walk in to the walk out We got our pre approval over the phone scheduled a time to come in and when we arrived they had already pulled the vehicle of our choosing to the fron We got our pre approval over the phone scheduled a time to come in and when we arrived they had already pulled the vehicle of our choosing to the front we did a test drive all while our kids chilled in the kids area after that the whole process took no time and went smoothly would and will recommend you go to Carriage Kia of Woodstock More
I cannot say enough good things about this car dealership! We had narrowed it down to two dealerships that we were wanting to buy a car from. A local Chevy dealership and Carriage Kia. Man are we glad that we We had narrowed it down to two dealerships that we were wanting to buy a car from. A local Chevy dealership and Carriage Kia. Man are we glad that we chose Carriage. Customer service is by far some of the best we have ever received. Chandler our car salesman was excellent in making sure we had drinks, snacks, and anything to make us feel comfortable. Once we figured out what car we wanted he went to work getting the numbers right for us. Which wasn't easy because of our credit score which is extremely sub-par. With the help of the manager on site (I believe his name is Tim?) we were able to get a brand new 2019 Kia Optima with 0 down! Can't believe that they got it to where we needed the numbers. The experience after our purchase was even better, the financing paperwork was quick and painless, and they even walk you through every part of your car to make sure you know how to use the technology. We will never go to another dealership again, and I HIGHLY recommend this dealership! More
service Went for service. Service people are nice but I purchased my car 7/1/17 (nite I don’t drive much) was told I had 2 free oil/service I had used one b Went for service. Service people are nice but I purchased my car 7/1/17 (nite I don’t drive much) was told I had 2 free oil/service I had used one but was told this one had expired! Yet when I scheduled the appointment I asked and was told yes as long as car was not over 10k mikes. My car only had 7500 total so I had to pay. Yes service dept gave me a discount but that’s not the point. Seems as well there is a huge turn over and that concerns me. I was as well looking at a new car for my son but I was not happy upset being told one thing and then told something else when I got there.... I went elsewhere looking and purchased a car. More
Great service department Purchased my Kia Optima 3 years ago from another dealer, Carriage was not in Woodstock at that time. Stopped into Carriage recently when I needed new Purchased my Kia Optima 3 years ago from another dealer, Carriage was not in Woodstock at that time. Stopped into Carriage recently when I needed new wiper blades. The service advisor, Joe Robbins was awesome and even put them on for me. I was impressed with the service and decided to schedule my oil change and tire rotation with Carriage. I arrived for my appointment, was greeted by Eric Siefkes, a service advisor who immediately checked me in and showed me to the waiting area. Carriage Kia has a very nicely equipped waiting area with coffee, drinks, snacks and phone chargers. My service was performed in less time than quoted, Eric went over everything with me and I was on my way with a freshly washed, vacuumed and serviced car. I will definitely be going back to Carriage Kia for all my service and when the times comes to trade my car in. They far exceeded the service that I received from Cobb County / Jim Ellis Kia for the last 3 years. I highly recommend Carriage Kia. More
Great Job I came in for routine maintenance. The job was done faster than expected which was great! I also had a couple of questions at the end that were not a I came in for routine maintenance. The job was done faster than expected which was great! I also had a couple of questions at the end that were not about the service, but all of my questions were happily answered and I was on my way. Thanks!! More
Had great service couldn’t be better I had a great experience. Always very professional and car is always ready on or before schedule. I recommend anyone to go there for any of their auto I had a great experience. Always very professional and car is always ready on or before schedule. I recommend anyone to go there for any of their automotive needs. More
Great service experience Joseph was great to work with. He was very knowledgeable and friendly. The dealership is new and beautiful. Was pleasantly surprised with the courtesy Joseph was great to work with. He was very knowledgeable and friendly. The dealership is new and beautiful. Was pleasantly surprised with the courtesy wash and vac! More
Great Place Friendly people and will work hard to get you in your vehicle. Great people all around . Great place to find what you are looking for. Friendly people and will work hard to get you in your vehicle. Great people all around . Great place to find what you are looking for. More
Professional, Courteous Very pleased with our salesman, sales manager and overall experience purchasjng 2 vehicles from this dealer. Clarence was our salesman and he did a f Very pleased with our salesman, sales manager and overall experience purchasjng 2 vehicles from this dealer. Clarence was our salesman and he did a fantastic job explaining features of our new KIA. Both Mark (sales mgr) and Clarence were able to find the perfect used vehicle for my son. Very pleased overall. More
Friendly staff, helpful technicians I would recommend this dealership to my friends and family. Very knowledgeable staff and it was nice to have someone walk me through the technology fe I would recommend this dealership to my friends and family. Very knowledgeable staff and it was nice to have someone walk me through the technology features in my new vehicle. That was a first in all my years of car buying. More