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Carriage Kia of Woodstock

Woodstock, GA

4.0
541 Reviews

630 Olde Rope Mill Park Rd

Woodstock, GA

30188

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Showing 541 reviews

August 08, 2019

Just like all the rest.. don’t waste your time Just like every other sleazy, money hungry, selfish dealership. Bought a 2017 used Kia. This dealership does not care what you can pay. Why can’t you More

by Jharrisob16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luna,
Aug 16, 2019 -

Carriage Kia of Woodstock responded

First off I want to sincerely apologize for the negative experience you had with us at our dealership. We take our customers feedback very seriously and always want them to leave 100% satisfied. We believe that you have already worked with one of our team members to resolve this issue, but in the case that you still are dissatisfied feel free to contact upper management at wecare@choosecarriage.com at your earliest convenience so we can make things right. Take care!

August 06, 2019

Purchase of new Kia Sportage Carriage Kia of Woodstock provided me with great customer service and sales department when purchasing my new 2020 Kia. My salesman Preston was hands More

by tamsportage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Chancey
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Congrats on your new Kia Sportage! We take pride in providing top-notch service and we're so happy to see that Preston provided just that. Thank you for this outstanding review and we look forward to serving you again soon

July 25, 2019

Service I had my car serviced on 7/22/2019. Eric is always professional. I really appreciate his calming presence.. Carriage Kia if Woodstock is the best car More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Hi Char, we cannot thank you enough for taking the time to share your experience with us! You know you're always welcome to come back to see us anytime you want! Thanks so much again!

July 19, 2019

Outstanding Experience! The employees at Carriage KIA are the most customer-centric car sales and service folks that I have ever had the pleasure of working with. More

by DanH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph (Service)
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Hi Dan, thank you for both this review and your business. Our team always aims to go above and beyond to ensure that our customers receive the world-class service that they deserve. Safe travels!

July 17, 2019

Amazing Experience They were integral and helpful and I was completely satisfied. They replaced my catalytic converter and gaskets and I was blown away with their honest More

by Carltoncp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Receptionist
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Hi Carlton, we're happy to see our team took great care of you. We hope your vehicle's running just like new and we can't wait to see you here at your next service visit.

July 09, 2019

Wonderful experience Experience was wonderful Never bought a car this enjoyable Dealership was very modern. Loved the extras that were offered Will definitely reco More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
Aug 12, 2019 -

Carriage Kia of Woodstock responded

We are ecstatic to hear that you had an enjoyable experience here at Carriage Kia of Woodstock. We can't wait to see you again! Have a wonderful day, and thanks for leaving us this review!

July 05, 2019

Great Customer Service I definitely recommend this dealership for any of your service needs. They are capable and willing to help,with all your service needs. Friendly peopl More

by avapgunby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! Glad our team provided you with the top-notch service you deserve. Take care!

June 30, 2019

Great service nice people As always a top of the line service and friendly staff. Great waiting area with drinks and snacks makes it easy for me to visit with 2 kids More

by John white
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Hi John, we would like to thank you for this thoughtful 5-Star Review! If we can help you out with anything else, please let us know. We hope to see you again soon!

June 28, 2019

Bought my new 2020 Kia Sportage On my second visit back to the dealership (the first visit I test drove the Soul & the Sportage) I was ready to purchase the Sportage. I was pleased w More

by New Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 12, 2019 -

Carriage Kia of Woodstock responded

Congratulations on your brand new Kia Sportage! We know buying a car can be stressful so we are so happy to hear you had a painless experience and do apologize that sometimes the process can take a while. We hope you are enjoying you car and we look forward to working with you more in the future, take care!

June 25, 2019

Beyond expectations Always the assistance is immediately no matter if I am calling or ho to the dealer. They always listening carefully my explanations about the care iss More

by Luyedan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robinsons
Aug 12, 2019 -

Carriage Kia of Woodstock responded

So happy to read this, Luyedan! Thanks for being a valued customer and we look forward to working together for years to come. Take care!

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