Carriage Kia of Woodstock

Check engine light on I called for an appointment and set one up for Tuesday AM. I was able to drop the car off on Monday around 4PM and the service department was able to I called for an appointment and set one up for Tuesday AM. I was able to drop the car off on Monday around 4PM and the service department was able to look at it early. Chris, my service rep, called me and let me know what they would do to take care of the issue and also let me know if the first fix didn't work then he would call with more info regarding a more costly fix. Luckily the first fix worked and I was able to pick up my car by noon on Tuesday. More

Seeking to trade vehicle. Purchased a new, 2019 KIA Soul from them on 17 Oct. 2018. Have made on-time payment TO THE DAY with KIA Motors Finance. Was told via text to ask for Purchased a new, 2019 KIA Soul from them on 17 Oct. 2018. Have made on-time payment TO THE DAY with KIA Motors Finance. Was told via text to ask for the internet sales manager, but was shunted off to one of the floor guys, when I arrived. They didn't want to play ball on trade for a 2020 Sportage. Their reasoning was that I had only made 11 payments, They stated I needed a year's worth. Never told me the amount of trade allowance on MY car, which only has 9200 miles on it and is in "mint" condition. Took my car keys away from me and didn't give them back until I informed them I was walking away from them. First servicing in May was extremely slow. Took nearly three hours and I had an appointment. More

Treats you like family I have had the best service experience with Carriage Kia of Woodstock for the last few years. I have been to the others and Eric Siefkes in the servi I have had the best service experience with Carriage Kia of Woodstock for the last few years. I have been to the others and Eric Siefkes in the service department is a true professional. I have had recalls, issues with doors, out of warranty actuators go out and other minor fixes. I have always been treated like family by Eric in service and I will challenge you to find a more caring and attentive service adviser in all of the Kia dealerships. I have never wanted to try any independent repair shop because Carriage Kia of Woodstock is home to me for my vehicle needs. More

Service dept Hands down best service experience! Would definitely recommend them! Very clean and even washed my vehicle! Was done when they said it would be! Excel Hands down best service experience! Would definitely recommend them! Very clean and even washed my vehicle! Was done when they said it would be! Excellent More

Excellent Teviin did a great job! Friendly, helpful, reliable and has been there to answer any questions that I have had since my purchase! Thank you Teviin an Teviin did a great job! Friendly, helpful, reliable and has been there to answer any questions that I have had since my purchase! Thank you Teviin and Carriage Kia Woodstock! More

Just like all the rest.. don’t waste your time Just like every other sleazy, money hungry, selfish dealership. Bought a 2017 used Kia. This dealership does not care what you can pay. Why can’t you Just like every other sleazy, money hungry, selfish dealership. Bought a 2017 used Kia. This dealership does not care what you can pay. Why can’t you afford $20 more? Because um I don’t want to and you don’t pay my bills. It’s more what they want you to pay. Then they wait till you are signing documents to say that tax tag and title are not included but you already signed so basically you are SOL. Oh and then you find out floor mats are not included. Sure they are in the car when you test drive but when you take the vehicle home you get no floor mats. When returning to address the concerns we had with the car it’s like no one cares. We were concerned with the front tires. They didn’t care and said the machine that read them showed they were fine but the wear bar is showing. They are all about “family” and safety but only if it safely benefits their family. I will never recommend this dealership and will go out of my way to avoid them getting any kind of business. More

Purchase of new Kia Sportage Carriage Kia of Woodstock provided me with great customer service and sales department when purchasing my new 2020 Kia. My salesman Preston was hands Carriage Kia of Woodstock provided me with great customer service and sales department when purchasing my new 2020 Kia. My salesman Preston was hands down the best I could have picked. More

Service I had my car serviced on 7/22/2019. Eric is always professional. I really appreciate his calming presence.. Carriage Kia if Woodstock is the best car I had my car serviced on 7/22/2019. Eric is always professional. I really appreciate his calming presence.. Carriage Kia if Woodstock is the best car dealership in Cherokee County. More

Outstanding Experience! The employees at Carriage KIA are the most customer-centric car sales and service folks that I have ever had the pleasure of working with. The employees at Carriage KIA are the most customer-centric car sales and service folks that I have ever had the pleasure of working with. More

Amazing Experience They were integral and helpful and I was completely satisfied. They replaced my catalytic converter and gaskets and I was blown away with their honest They were integral and helpful and I was completely satisfied. They replaced my catalytic converter and gaskets and I was blown away with their honesty!! More