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Carriage Kia of Woodstock

Woodstock, GA

4.3
539 Reviews

630 Olde Rope Mill Park Rd

Woodstock, GA

30188

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Showing 539 reviews

January 24, 2020

Great experience. Shaun was absolutely great! Did everything that he could to make this a great experience. I would recommend Shaun to all of my friends and family More

by Toddmarler1
Recommend Dealer
Yes
Employees Worked With
Shaun Smith
Jan 27, 2020 -

Carriage Kia of Woodstock responded

Hi Todd, thank you so much for your kind comments about working with Shaun. We appreciate your business and we look forward to being here for you for miles to come, take care!

January 18, 2020

Joe & Kevin of the "service" department held my car for 12 days without providing alternate transportation; telling me I need a new engine. I finally had my car towed to another dealer and within 4 hours, More

by Faeri
Recommend Dealer
No
Employees Worked With
Joseph Robbins
Jan 18, 2020 -

Carriage Kia of Woodstock responded

We apologize about the experience you had at our dealership. Your vehicle was not held hostage, we were diagnosing a possible engine component failure which required assistance from Kia tech line to proceed with a warrantable situation, which we believe this was. You decided you would tow your vehicle from our dealership to a nearby dealership which did repairs that we do not believe will correct the underlying concern and only have the effect of making you spend additional money out of pocket. It is very regretful that despite our honest and well-intentioned efforts you are still unsatisfied with your experience. We wish you the best with another Kia dealership.

December 31, 2019

Great service, great customer.care...good communication. Has been a great experience so far. Scheduling service was easy. Would definitely refer friends & family to Carriage Kia. More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Mary
Jan 07, 2020 -

Carriage Kia of Woodstock responded

Hi Jenny, we appreciate you taking the time to leave us this review. Our team here at Carriage Kia of Woodstock take our customer reviews very seriously and are glad to see that your visit reflected what we stand for here. We hope to work with you again soon, take care!

December 28, 2019

After purchasing two (2) Kia’s - we can attest the Sales and Service of Carriage Kia of Woodstock is hard to beat. What we have truly appreciated is how as an owner you are greeted upon arrival by their S More

by DBoiler
Recommend Dealer
Yes
Employees Worked With
Their entire Service Staff, Shaun Smith, Eric Siefkes, Joseph Robbins, Kevin Parsons
Dec 30, 2019 -

Carriage Kia of Woodstock responded

Thank you for taking the time to share your recent experience with us! We thank you for being a continued loyal customer of ours and for choosing Carriage Kia of Woodstock. We look forward to working with you for miles to come, take care!

December 27, 2019

Joseph was very helpful we received great service at a great price in a timely manner we will be using carriage Kia in Woodstock for all our future maintenance More

by Mj
Recommend Dealer
Yes
Employees Worked With
Joseph Robbins
Dec 30, 2019 -

Carriage Kia of Woodstock responded

Hi Mj, thank you for choosing Carriage Kia of Woodstock and for taking the time to leave us this review. We are glad your experience was such a positive one and we look forward to working with you again soon, take care!

December 10, 2019

Michael was awesome from start to finish! This is the best dealership I have been to in a while. Michael was very helpful and he is an awesome sales guy! Thank you very much More

by adrian.desean90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Owenby
Dec 13, 2019 -

Carriage Kia of Woodstock responded

Hi Adrian, thank you so much for taking the time to leave us this kind review! We know buying a car is an important decision we are glad you chose us to help you with it. We are glad your experience with Michael was so positive and we look forward to working with you again down the road, take care!

December 09, 2019

We loved working with Michael. He was very knowledgeable and made our car buying experience an ease. We will definitely work with him again in the future. More

by westcobbwaste2
Recommend Dealer
Yes
Employees Worked With
Michael Owenby
Dec 13, 2019 -

Carriage Kia of Woodstock responded

Thank you for taking the time to leave us this review! We are glad you found Michael to be so helpful during your visit with us and that your experience was nothing short of exceptional. We hope to get the chance to work with you again, safe travels!

December 09, 2019

Very pleasurable experience purchasing my Buick Enclave from the staff @ Carriage Kia in Woodstock. Extremely kind, knowledgeable, professional & fun! Thank you Michael, Adam & Travis! I enjoyed meeting yo More

by Lori
Recommend Dealer
Yes
Employees Worked With
Travis , Michael Owenby, Adam Marcus
Dec 13, 2019 -

Carriage Kia of Woodstock responded

Hi Lori, thank you for taking the time to leave us this review and for choosing Carriage Kia of Woodstock! We are so glad that you found our team so helpful during your visit and look forward to working with you again down the road, take care!

December 09, 2019

Michael was insanely nice and helped me more than I knew. There are things I didn’t know I needed in a car but he helped me figure it out. Honestly when I need another car he’s the only one I’d be going to, More

by Brad
Recommend Dealer
Yes
Employees Worked With
Michael Owenby
Dec 13, 2019 -

Carriage Kia of Woodstock responded

Thank you for this thoughtful and kind feedback, Brad! We appreciate your business and are so glad to hear what a wonderful experience you had with Michael. We always aim to deliver a superior experience and it make us proud that your visit reflected this. Please let us know if you need anything else, take care!

November 14, 2019

Awesome! Very friendly staff. Performed their duties in the most professional way! Joe is always great! This is the way service is supposed to be. Never disapp More

by TBONE7555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robbins
Nov 22, 2019 -

Carriage Kia of Woodstock responded

Thank you for leaving us this great review and for choosing Carriage Kia of Woodstock! We are thrilled to know you had the type of exceptional experience that we work hard everyday to provide for our customers. Please let us know if you need anything else, we are here to help. Safe travels!

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