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Carriage Kia of Woodstock
Woodstock, GA
543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 15, 2020
I made an appointment a week before my appointment. I was very specific about the recall over the phone when I made my appointment. I have came in I was very specific when I talk to the front desk why I was very specific about the recall over the phone when I made my appointment. I have came in I was very specific when I talk to the front desk why I was there over my recall, I even told them if I need to pull out the paperwork, they corresponding with me acknowledging why I was there. They have told me it will take 2 1/2 hour. After sitting in the lobby for 30 minutes I went to the front and I noticed my car has not been pulled in the back so I asked them if they can take me home like some other dealerships do. After talking to them more about this recall they told me that the parts not there and they were trying to do something else with my vehicle that wasn't approved. Now in February 5 they wanted to put a liner in my gas tank I told them I did not wanted that done and that's what they were trying to do and charge me $160 for it without my acknowledgment. Poor customer service they don't listen to the customers and after all this the man looked at me like I was the one confused. I would definitely not recommend this business they honestly don't care about their customers. More
by Anya
Employees Worked With
Eric Siefkes, Daniel Crichton
May 05, 2020
Eric Robinson is a fantastic salesman. He was extremely helpful and respectful. I would certainly do business with him in the future if I need another vehicle helpful and respectful. I would certainly do business with him in the future if I need another vehicle More
by Tjakeadcock
Employees Worked With
Eric Robinson
May 05, 2020
Eric was wonderful by far the best salesman I have ever came across. He genuinely cares about his customers and has a wonderful personality so grateful for all his help and definitely will be returning for came across. He genuinely cares about his customers and has a wonderful personality so grateful for all his help and definitely will be returning for future Purchases More
by brittanyann040796
Employees Worked With
Eric Robinson
May 04, 2020
My experience with Carriage Kia of Woodstock was "Simply Amazing".. Eric for your willingness to go above and beyond, your effort allowed me to experience exceptional customer service. Thank you!🙏 Amazing".. Eric for your willingness to go above and beyond, your effort allowed me to experience exceptional customer service. Thank you!🙏 More
by Kimberly Crowder
Employees Worked With
Jessica Jones, Amanda Siefkes, Eric Robinson, Ryan Dukatz, Ayorinde Ayodele
May 02, 2020
Eric was great at getting at car that met my needs and understood what I was looking for in my next kia! Will definitely see him again for my next vehicle. understood what I was looking for in my next kia! Will definitely see him again for my next vehicle. More
by leebcox
Employees Worked With
Eric Robinson
April 26, 2020
Stayed late, closed the deal! Worked to get it done with little staff present. Respectful of social distancing. We feel good about the purchase of our new vehicle little staff present. Respectful of social distancing. We feel good about the purchase of our new vehicle More
by cdmcarthur
Employees Worked With
Sales manager, Eric Robinson
April 25, 2020
Eric did a great job and would recommend him. Good personality and eager to help. Dealership added detail vehicle and spare tire with no extra charge personality and eager to help. Dealership added detail vehicle and spare tire with no extra charge More
by Janettachadwick
Employees Worked With
Eric Robinson, Ayorinde Ayodele
April 22, 2020
Carriage Kia of Woodstock was super easy to work with and they were able to find the vehicle I wanted. I was on a tight timeline and Eric worked quickly to make sure I had everything I needed. they were able to find the vehicle I wanted. I was on a tight timeline and Eric worked quickly to make sure I had everything I needed. More
by W Johnson
Employees Worked With
Eric Robinson
April 22, 2020
Eric was absolutely amazing throughout the whole process. The sales manager definitely could have been friendlier. In all a good experience. Finance person was great. The sales manager definitely could have been friendlier. In all a good experience. Finance person was great. More
by PBC
Employees Worked With
Eric Robinson, Nick Walker
