Carriage Kia of Woodstock

I purchased a 2020 kia telluride at carriage kia in Woodstock about a month ago. I haven’t even paid my first car payment yet. I haven’t even got a tag in the mail yet on this car. As of today I had a Woodstock about a month ago. I haven’t even paid my first car payment yet. I haven’t even got a tag in the mail yet on this car. As of today I had a battery light come on. I took the car to Woodstock Georgia. And they had service look at the car. The service tech came out and said my alternator was bad and I may not make it back to where I need to go. Remind u I had both of my small children with me. The kia dealership wanted me to pay $1400.00 to get this fixed. They didn’t care that I had my children with me and that my car would possibly not make it home. My $34,0000 car didn’t make it home it broke down and me and my two kids sat on the side of the road waiting on a two truck for over a hour in the heat. I took a picture of my car and my two kids standing beside it. I was treated like pure trash at this place. And can’t believe that a human being would treat another human being this way. The manager Ross was a completely rude to me and I wish I would have recorded the conversation of how selfish and careless this man was to me. I shouldnt have to pay $1400.00 for this to be fixed when I have not even got to my first payment yet. It’s heartbreaking to me I spent months and months to be able to get this car for me and my kids. What a shame to be treated this way. And not to mention the paint on my roof is peeling off and won’t stop getting bigger and bigger. Such a inhuman way to do someone in business. Is I’ll say the only person who showed me any respect was Tev the person who sold the car. He tried every way in the world to help me. More

Thanks Mark and Preston for making everything right we have bought three cars now from Kia of Woodstock Thanks for looking out for us. have bought three cars now from Kia of Woodstock Thanks for looking out for us. More

Such an enjoyable and positive experience. Eric, “The Car Doctor” was the ABSOLUTE best! Kenny hooked us up with concert tickets! All the gang made us feel like royalty! My daughter LOVES “ Eric, “The Car Doctor” was the ABSOLUTE best! Kenny hooked us up with concert tickets! All the gang made us feel like royalty! My daughter LOVES “Karma the Kia!” Thanks Carriage Kia of Woodstock! Made it worth the drive from Gainesville! More

I love this dealership, not only because their service department is on top of things but their salesmen and women are awesome too! Bryan sold 3 Kia Fortes to me (2021), my husband (2022) and my oldest da department is on top of things but their salesmen and women are awesome too! Bryan sold 3 Kia Fortes to me (2021), my husband (2022) and my oldest daughter (2020). We drive an hour away from our hometown of Adairsville, GA to get our cars serviced. Unfortunately we were lied to from a closer dealership. But it worked out amazing with Carriage Kia! More

Eric at Kia Carriage of Woodstock was/is awesome to work with. This was the best auto buying experience I have ever had. No pressure, little negotiation which was all fair, and overall an enjoyable buying with. This was the best auto buying experience I have ever had. No pressure, little negotiation which was all fair, and overall an enjoyable buying experience. This is the first time in my life I can say that about buying a new automobile! Thank you, Eric and team. -David More

Service department was great! Love the constant communication via text! They always provide a ride or car when needed. Love the constant communication via text! They always provide a ride or car when needed. More

Eric was a professional salesman. He was knowledgeable of the vehicle and if he did not know the answer he found it before we left! His personality is infectious I felt uplifted and He was knowledgeable of the vehicle and if he did not know the answer he found it before we left! His personality is infectious I felt uplifted and important the entire time.Eric went over every inch of my new car to help me understand all the exciting features! I am leaving the Jeep world for a beautiful Kia because of him! Great job my new friend. I know you will be there if I have any needs! More

I have dreaded buying a new car for a couple of years due to past experience with pushy car salesmen. However, Eric The Doctor made my car purchase such a fun and enjoyable experience, that I wish I could a to past experience with pushy car salesmen. However, Eric The Doctor made my car purchase such a fun and enjoyable experience, that I wish I could adopt him! More

Beware of the service department here! Our Optima qualified for a new engine under Kia's warranty program. The vehicle's engine seized up and needed to be towed to the dealership. The deal Our Optima qualified for a new engine under Kia's warranty program. The vehicle's engine seized up and needed to be towed to the dealership. The dealership kept our car for over a month. When we picked it up, the radio, back-up camera and Bluetooth features no longer worked. The service rep (Mary) refused to fix these problems -- and she blamed us or the tow truck driver. All these items worked perfectly prior to the warranty work. Now Carriage's service department won't return our calls. This dealership is shady and unprofessional. We are SO disappointed. More