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Carriage Kia of Woodstock

Woodstock, GA

Overview
Reviews
Vehicles
4.0
541 Reviews
Call Dealership (678) 946-2633
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630 Olde Rope Mill Park Rd

Woodstock, GA

30188

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Showing 541 reviews

October 05, 2021

Eric was absolutely wonderful. Would definitely recommend him and Carriage Kia of Woodstock for anyone looking to purchase a new vehicle. More

by Casandra.x.bryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Report | Print
Oct 11, 2021 -

Carriage Kia of Woodstock responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia of Woodstock. We wish you safe travels and look forward to seeing you again soon!

September 29, 2021

Eric in sales and Travis in finance were OUTSTANDING! Would buy again!!! 10/10 experience!!!!! More

by Jtucker8230
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Robinson, Travis Lyons
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Oct 04, 2021 -

Carriage Kia of Woodstock responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia of Woodstock. We wish you safe travels and look forward to seeing you again soon!

September 28, 2021

Took my car to be this dealer to work on and they messed the whole alarm up on the car. Then was told by the service manager my car was a salvaged title car and they were not able to work on it. I bought More

by rickybrewer64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Parsons
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Oct 11, 2021 -

Carriage Kia of Woodstock responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. We would like to speak with you personally regarding your experience. At your convenience, please contact us at wecare@choosecarriage.com. We hope to speak with you soon. Thank you.

Oct 11, 2021 -

rickybrewer64 responded

My spent $850 dollars fixing what your car dealership messed up on my vehicle at another Kia Dealership. Went in for one repair and ended up the whole locking system was messed up by your Dealership. I was told by the head of your service department that my car was pieced together from two or more vehicles and that is was too nice to be a daily driver for the year model it was. I was also told that the software to reprogram my car wasn't available to fix my car at your location. I took it to another Kia Dealer and they repaired the vehicle and they didnt have the software to like your dealership said was required. You should pay part or all of my repair of $850 that doesn't include the parts that were purchased and replaced as well. You didn't have anything to say then, why do you bother to ask now? Oh because I left a negative review and I left more than one. Your dealership left us with no car to drive until I recently got it repaired.

Oct 11, 2021 -

rickybrewer64 responded

Oh I am in your system at Cariage Kia all you have to do is look. Or even better as the head of the service department and he should remember yelling at me over the phone.

Oct 11, 2021 -

rickybrewer64 responded

This bunch is nuts, Don't let them repair or work on your car.

September 26, 2021

Fun times with Eric Robinson. Knowledgable while not pushy. Patiently explained vehicle's features while being cognizant of baby passenger in back seat. Eric is worth the visit alone. Great guy with a b More

by Cageist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Robinson, Ayorinde Ayodele
Report | Print
Sep 27, 2021 -

Carriage Kia of Woodstock responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia of Woodstock. We wish you safe travels and look forward to seeing you again soon!

September 26, 2021

The experience was great wonderful person and I definitely recommend having Eric as your sales person if you are looking to buy. Best experience ever More

by Tappy527
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Report | Print
Sep 27, 2021 -

Carriage Kia of Woodstock responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia of Woodstock. We wish you safe travels and look forward to seeing you again soon!

September 24, 2021

Service department doesn’t seem to have oversight. Wife went to get a new key made. 1 1/2 hours later, the key the made didn’t work. Did anyone try it before bringing her back to say they were done? More

by Psartore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brook
Report | Print
Oct 11, 2021 -

Carriage Kia of Woodstock responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. We would like to speak with you personally regarding your experience. At your convenience, please contact us at wecare@choosecarriage.com. We hope to speak with you soon. Thank you.

September 18, 2021

Thank you for your patience and amazing energy Eric. Made this process a little easier More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Report | Print
Sep 20, 2021 -

Carriage Kia of Woodstock responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia of Woodstock. We wish you safe travels and look forward to seeing you again soon!

September 16, 2021

Efficient and friendly. Great communication. Waiting area is great. Enjoy talking to the sales staff. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Sep 20, 2021 -

Carriage Kia of Woodstock responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

September 15, 2021

I have bought 2 cars from Eric and have been very pleased. He is very personable and works with you so you can walk... I mean DRIVE away happy! Thank you Eric!! More

by Sherryivey1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levy, Eric Robinson, Travis Lyons
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Sep 20, 2021 -

Carriage Kia of Woodstock responded

Our team at Carriage Kia of Woodstock appreciates your 5-star rating and wonderful review! We are grateful for your business and loyalty. Congratulations on your 2nd car with us, and we look forward to working with you for many years to come!

September 11, 2021

Erica Kia Woodstock was a very nice man everybody was very very nice to me very helpful and I appreciate him thank you Kia Woodstock and Eric Robertson More

by Corydohrman49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Report | Print
Sep 20, 2021 -

Carriage Kia of Woodstock responded

Thank you so much for the kind words and recommendation, Cory! Our team truly enjoyed having you, and it's great to know that they took great care of you. We wish you all the best, and we hope to see you again!

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