Carr Subaru
Beaverton, OR
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The most disrespectful selling experience I’ve ever been apart of. We put a deposit down on a vehicle and waited a month and half for it to arrive. Only come delivery time, they delayed a week and when we apart of. We put a deposit down on a vehicle and waited a month and half for it to arrive. Only come delivery time, they delayed a week and when we drove down to pick the car up, it was a completely different vehicle. Throughout the entire communication process, they withheld information and waited until we got there to let us know about a FOUR THOUSAND dollar up-charge for vehicle shortage. We sat there trying to figure out what went wrong but they just kept trying to sell us a car we didn’t want, with about $9k in marked up prices. It was shocking. No apology, no recognition of our time. I’m writing this baffled. Eric is a laughable salesman/communicator and the whole experience was just generally disheartening. More
Very satisfied with 2011 Subaru Forester I purchased. Never bought a vehicle same day nor spent as much on one. Jessica sold me on the service and the dealership and Josh held up those promises when a Never bought a vehicle same day nor spent as much on one. Jessica sold me on the service and the dealership and Josh held up those promises when a very unique auto body issue showed itself a couple weeks later. I'm very happy and feel great about deciding to purchase from them! More
Was worth driving as far as I did to get an awesome deal. Emanuel came highly recommended by my daughter that also purchased a new Subaru. Can’t wait to find out about all the features of this Crosstrek. I Emanuel came highly recommended by my daughter that also purchased a new Subaru. Can’t wait to find out about all the features of this Crosstrek. It’s beautiful! More
We went into Carr Subaru looking for a newer model forester, Jessica Wallach And her team once again had me in shock with their offer and interest rate. I have bought 3 vehicles from them in the last forester, Jessica Wallach And her team once again had me in shock with their offer and interest rate. I have bought 3 vehicles from them in the last year and change and I will never go to a different dealer after dealing with Jessica and her wonderful team. They worked wonders for me (I don’t have ideal credit) and I walked away with a brand new Forester with a touring trim. They kept their word on the price of the vehicle even after some hiccups with the supply chain (it’s hot). They kept their original offer on my trade in for more then two weeks and I still walked away with the car I wanted and the price they promised. If I could give 6 stars I would. More
Unfortunately, the service center of this dealership has scammed me twice now. Once when I came in to get my 60,000 mile maintenance done. Again when I went in for a routine oil change and requested that th scammed me twice now. Once when I came in to get my 60,000 mile maintenance done. Again when I went in for a routine oil change and requested that they take a look at one of my windows as well. First time they overcharged me for the inspections, but I gave them the benefit of the doubt. Second time, they charged me for a fix, when no service was done to the vehicle. I know no service was done to the vehicle because the repair technician wrote “could not replicate the issue, no service performed”. More
It was nice and clean and plenty of employees to help you out. Joseph Hernandez greed us as soon as I step in side the sell's department. He answer every cuestion I had about the type a car I was looking for out. Joseph Hernandez greed us as soon as I step in side the sell's department. He answer every cuestion I had about the type a car I was looking for. With seconds I was driving and testing a vehicle. I was in and out really fast. The finance process was super fast. I will definitely buy my next car at Car Subaru. And hope to have another representative like Joseph Hernandez. I will defenetly send family or friends to him on their next car purchase. More
This is my first time buying a car and I was really nervous going into a dealership, but Moon made it so smooth since the beginning! My brother in law actually came with me as well and he’s bought cars nervous going into a dealership, but Moon made it so smooth since the beginning! My brother in law actually came with me as well and he’s bought cars from other dealerships and he said this was the best experience he’s had. He gave me all the information throughly and genuinely went above and beyond. If I ever decide to get another car I’ll definitely go back to Carr. Also, Keith was very helpful as well and gave me all the information. More
They were selling a used 2021 crosstrek with 10k miles and some weird re-arranged logo for $38,000! We went to Portland Subaru and ordered a brand new one for $27,000. We were able to get everything we wa and some weird re-arranged logo for $38,000! We went to Portland Subaru and ordered a brand new one for $27,000. We were able to get everything we wanted for more than $10k less. I honestly have no idea how they figured the price on that crosstrek but I feel bad for whomever pays $38k for a $27k car. More