Carr Subaru

When I went to Carr Subaru, Beaverton on May 9, I was pleasantly greeted at the Sales Department entrance by Jessica Wallach. She politely asked if she could be of service. First, Jessica wanted to kno pleasantly greeted at the Sales Department entrance by Jessica Wallach. She politely asked if she could be of service. First, Jessica wanted to know my dog's name and assured me Bella is always welcome. That introductory conversation led to a comprehensive conversation about my needs and wants. I began to feel like this was different from any other car dealership I've ever visited. I purchased several cars in the past 20 years. Never did I feel Jessica was pressuring me to "make a decision". She took all the time to answer my questions, took me to look at what was available. I came into the dealership thinking I wanted an Outback. However, as we walked the lot of cars, Jessica answering all the questions I had about the vehicles. I was most interested in the safety features and trunk size ... then the price, We looked at the Outbacks available, new and used and then the Foresters. My decision became clear based on personal needs and wants. I decided the 2023 Forester was and is in my best interest. (Trunk space matters to me.) We returned to the sales office and began the negotiations. I traded in my 2010 Audi Q5. I believe Jessica thoroughly looked at the Audi and took it for a drive. She went to the Used Car manager and came back with an offer I wasn't offended by; but needed the offer to go a bit higher. She negotiated and came back with the offer I could live with. There again, Jessica did not ever pressure me to "decide and accept". Jessica's professionalism and integrity was very impressive and not to be questioned. Carr Subaru is fortunate and so lucky to have Jessica as their "good will ambassador". I signed all the paperwork, surrendered the Audi, The time spent at Carr Subaru with Jessica was very important to me. I drove home feeling confident in my decision. Within 3 hours, all said and done. She came to my house to pick up the extra key and the roof rack. And, went above the normal expectations. She explained how to marry my garage door opener to the new car. And, then did it for me! I am very impressed with "everything Jessica!" She didn't drop me after the sale was over. She continued to offer help if I needed anything with the process of getting acquainted with my car. Her follow up has been and continues to be greatly appreciated. While this survey allows on a 5 star rating, Jessica gets a 10 star rating from me. Carr Subaru gets a 10 also. I am very happy with my Forrester, and the service I have received from the Parts and Service Department. I am an impressed customer! Thank you for making May 9th a happier day for me. And finally, my dog, Bella, was treated like the person she is! More

Jessica was immensely helpful in helping us find the car we could buy on the same day we came in. we could buy on the same day we came in. More

We purchased a Subaru vehicle from Jessica W. at Carr Subaru, she was tremendously professional with exceptional customer service. When a fellow sales associate "dropped the ball" with viewing th at Carr Subaru, she was tremendously professional with exceptional customer service. When a fellow sales associate "dropped the ball" with viewing the vehicle we were interested in she apologized for his mistake and worked doubly hard to keep our business and to make sure we were satisfied. Then again when a fellow co-worker neglected to email us the bill pf sale documents she apologized on his behalf and went well beyond to make sure we had what we needed. We would definitely buy another car from Jessica at Carr Subaru. More

Both Rachael and Dane were extremely helpful and understanding of our circumstances and what we needed at the time. Our only complaints would be the ever-present shock of leasing/buying a car in thi understanding of our circumstances and what we needed at the time. Our only complaints would be the ever-present shock of leasing/buying a car in this economy, and the length of the process needed to draw up paperwork, especially after work. But these are things that are expected and can't really be helped. Nevertheless, both Rachael and Dane did their best to make the process as pleasant as possible. More

We had an amazing experience with Carr Subaru, particularly with Vito. My wife and I are long time Ford drivers so switching Makes was a big deal and we wanted to do it right. I couldn't be happie particularly with Vito. My wife and I are long time Ford drivers so switching Makes was a big deal and we wanted to do it right. I couldn't be happier with our new car! Everything from being the prospective window shopper to driving off the lot seemed very seamless. More

Loni is a wonderful salesperson to work with. Very attentive without being intrusive. I highly recommend her along with the entire sales team. Very attentive without being intrusive. I highly recommend her along with the entire sales team. More

I found the truck I wanted and bought it for a low price. A great place to shop. A great place to shop. More

Our salesman Gage B. was very helpful keeping me informed through the buying process. Josh negotiated a deal we were happy with. RJ was great finalizing the deal. Mo sat was very helpful keeping me informed through the buying process. Josh negotiated a deal we were happy with. RJ was great finalizing the deal. Mo sat in the car teaching me about the screen. We drove away very happy. I would recommend Carr Subaru to all. More

Everyone was very friendly and not pushy or aggressive. Gage was very personable and pleasant to work with. His follow-up after the sale was thorough and appreciated. Purchasing a car at Carr Subaru was a Gage was very personable and pleasant to work with. His follow-up after the sale was thorough and appreciated. Purchasing a car at Carr Subaru was a very positive experience. More

Vito, Josh, and Becky were awesome and offered fantastic customer service throughout the entire process! The sales experience was very low pressure and I was very impressed by the extended powertrain warra customer service throughout the entire process! The sales experience was very low pressure and I was very impressed by the extended powertrain warranty that came standard with purchase of the used vehicle. My wife loves her new car! More