Carr Chevrolet

Bait and switch So my wife and I had a miserable experience at this dealership due to the underhanded dealings of the sales staff. We had initially worked on a de So my wife and I had a miserable experience at this dealership due to the underhanded dealings of the sales staff. We had initially worked on a deal with a pickup that didn't work out and we parted no problem. The salesman then contacted us about the possibility of making a deal and saying they could show more flexibility. We told them specifically what we could do in terms of our top deal and they said " That's perfect and we can make it work, come in. " They even went as far as recording the exact conversation in the computer as we could oversee the transcript. We got there and they made us wait for forty five minutes because the salesman that we were there to see was working a deal on the same truck we were there to buy. I don't know if that was true or not or sales tactics but it was a bad start to a supposed done deal. We waited for them to do all the paperwork again and for the salesman to try to get us into two different trucks that we were not there to look at, Then once they came out with my he numbers we were astonished to see the same numbers we were shown the first time we left. After and hour and a half of them slick talking, valuing their kbb vehicle 4000 above fair purchase price and my vehicle 3000 below trade in they finally gave me my keys back and allowed me to leave. The worst part is the the guy Monty played like he was our friend and going to help us out. He knew that my wife has homework due , we had a hungry seventh old baby, and we were making a two hour drive without eating dinner to do a deal on this truck that he told us would go through. Once we got there he tried to tell us we said different things, when clearly he didn't know we were reading the transcript of the conversation right on his screen. I just hope others don't have to experience this car dealer game. The thing I didn't tell them is that I buy cars at auction for car lots for the past three years and I know the price margins they are subjecting people are outrageous. I would sell my car private party if I wasn't so scared of having it break on someone More

Good people that do good work Cary Crill/Jamie are friendly and get the work done. They are always ready to help you and satisfy your auto needs. Always satisfied with their serv Cary Crill/Jamie are friendly and get the work done. They are always ready to help you and satisfy your auto needs. Always satisfied with their service. Now the sales dept might be another story, but that is the name of the game. More

RICK TOTTEN IS A SMOOTH TALKER DO NOT FALL FOR IT LIKE ME Rick over here at Carr told me that the car I was buying had just been detailed even though there was ash from a cigarette in it. This should have be Rick over here at Carr told me that the car I was buying had just been detailed even though there was ash from a cigarette in it. This should have been where I got in my car and left stopping them at their first lie. How do I know they lied you may ask? I found a rental agreement in the car with all the customers info on it including license address. It is no surprise that these people are more worried about a paycheck than return customers as they say. He also lied to me about the deal saying that it does not matter if I wait for my credit score to go up or not I am still going ot have high interest. It seemed like he had a good story for everything I said and he has all kinds of stories of his own. He told me he works alone but had just a hired a guy to help him. After the very rude finance company called with their "welcome call" Rick suddenly had Linda calling me to make sure I took the call Who the heck is Linda? Hope Linda and Rick get no more sales.I wish I had waited another month and not gone ahead with this deal. Please do not see Rick Totten for any kind of financing even if you are in bankruptcy and desperate. That is when they stick their claws in and really sock it to you. Believe me I know Carr Chevy did the same thing to me in 2005 I should've known better but that Rick is a smooth talker do not fall for it like I did. Good luck to you and shame on CARR! More

Disgusted with their sales. I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" "sales managers" are paid just enough to play "caring" game with you and proxy managers' lies. I was sold "new" car and was presenter with stickers, manufacturer invoice with rebate, etc. Price was good for the "new" car ( $4500 down from sticker) and it was presented as stuck on the lot and used for test drives. In fact the car was "used", as far as title concerned (the last page for me to sign was the title transfer and had that check placed on the word "used", not in the box, leaving both boxes "used" and "new" empty" to deceive me), had 2000 miles on it and only one key. As I learned this week - month after purchase, they do not even have its title as previous lean holder did not release it. I.e. they sold me the car, they did not own!!! With this said - I am happy with the car. But I am completely disgusted dealing with this dealership More

NEVER BUT FROM THEM!!! I have never been treated so terrible. We were about to sign on the dotted line and someone came in under our nose and wrote a check for the same vehi I have never been treated so terrible. We were about to sign on the dotted line and someone came in under our nose and wrote a check for the same vehicle and they gave it to that person. They played sleezy games to get us to buy it and wasted three house of our time and then pushed us out the door. Nick the finance manager is a xxxxxxxx. They will take you for everything and more. Don't trust them. Go somewhere else and run far away from them. More

Excellent experience from Scott at Carr Chevy Worked with Scott Chavet and Andy in sales at Carr Chevy. They were fantastic. No pressure and patiently showed me models and options. Price was great Worked with Scott Chavet and Andy in sales at Carr Chevy. They were fantastic. No pressure and patiently showed me models and options. Price was great. They gave me a very fair price on my trade as well. Overall an outstanding experience. I would highly recommend them. Couldn't ask for anything more. More

Excellence in car buying If ones considering shopping or buying I totally want to tell you about the dealer with the best reputation in town. I started coming here in 2010 and If ones considering shopping or buying I totally want to tell you about the dealer with the best reputation in town. I started coming here in 2010 and since then have made several purchases of new vehicles. I have recommended that my family shop here and I would say all together we have purchased 10 cars from Carr. Now why would you go any where else if what I told you just now is the absolute truth. The team Carr here can't be be beaten by any other dealer in town. My man that heads up my sales team is Scott Chavet. You will.not find another person that gets you deals and makes sure you get more then you expected from your sale. This man is amazing and yes use him if you can, but if he's busy there are several good sales people to help you. Getting your services there is just unique and you will see when you have your first service done. I love this dealership and of all the others they deliver and even after the sale it doesn't stop. Great People to know. I'll be back soon, they are going to get me my corvette again. Please try them and see for yourself Steve Jarvis More

Fun Car Buying Experience Got 90% of the work done from home. Pricing included. Showed up at 1 o'clock in the afternoon drove it and looked at the way thing worked. Signed the Got 90% of the work done from home. Pricing included. Showed up at 1 o'clock in the afternoon drove it and looked at the way thing worked. Signed the papers. Andy in the internet department paired my phone to the car and set up my onstar and I was on my way. Easy Peasy We spoke with the salesman, his manager and the finance guy and they were all very nice and made it fun. They have called me twice to make sure everything was good to go. More

Most Dishonest Dealer In Oregon I spoke with a salesman by the name of Brandon who gave me one lie after another about how they price their vehicles. When I told him I was going to r I spoke with a salesman by the name of Brandon who gave me one lie after another about how they price their vehicles. When I told him I was going to record the conversation he started to try and legally cover his bases which he failed miserably at. I've purchased over 50 vehicles in my life and this dealership is about the third worst I have ever dealt with. Save your time and money and go somewhere with more integrity! More

All new vehicles are marked up way over sticker price. This is the worst new car dealership there is. All new vehicles are marked up way over sticker price. The dealership puts two prices on every vehicl This is the worst new car dealership there is. All new vehicles are marked up way over sticker price. The dealership puts two prices on every vehicle. There is a little slip put on every car with the real marked up price, which is not the total price on the sticker. The salesman was very dishonest. I was sold a damaged, defective vehicle. My new Chevy has stalled 12 times. Onstar says they have no record of it and the computer does not detect it. It is just another excuse to avoid warranty service and fault the driver. When it stalled at 55 mph on hwy 217, it is nothing short of a miracle that I was not killed. I will not service my car there. It was damaged during service. I had to threaten to call the police to get it fixed. A complaint was filed with the state of Oregon for price switching and deceptive business practice. I will never buy another Chevy again. More