Carr Chevrolet

RICK TOTTEN IS A SMOOTH TALKER DO NOT FALL FOR IT LIKE ME Rick over here at Carr told me that the car I was buying had just been detailed even though there was ash from a cigarette in it. This should have be Rick over here at Carr told me that the car I was buying had just been detailed even though there was ash from a cigarette in it. This should have been where I got in my car and left stopping them at their first lie. How do I know they lied you may ask? I found a rental agreement in the car with all the customers info on it including license address. It is no surprise that these people are more worried about a paycheck than return customers as they say. He also lied to me about the deal saying that it does not matter if I wait for my credit score to go up or not I am still going ot have high interest. It seemed like he had a good story for everything I said and he has all kinds of stories of his own. He told me he works alone but had just a hired a guy to help him. After the very rude finance company called with their "welcome call" Rick suddenly had Linda calling me to make sure I took the call Who the heck is Linda? Hope Linda and Rick get no more sales.I wish I had waited another month and not gone ahead with this deal. Please do not see Rick Totten for any kind of financing even if you are in bankruptcy and desperate. That is when they stick their claws in and really sock it to you. Believe me I know Carr Chevy did the same thing to me in 2005 I should've known better but that Rick is a smooth talker do not fall for it like I did. Good luck to you and shame on CARR! More

Disgusted with their sales. I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" "sales managers" are paid just enough to play "caring" game with you and proxy managers' lies. I was sold "new" car and was presenter with stickers, manufacturer invoice with rebate, etc. Price was good for the "new" car ( $4500 down from sticker) and it was presented as stuck on the lot and used for test drives. In fact the car was "used", as far as title concerned (the last page for me to sign was the title transfer and had that check placed on the word "used", not in the box, leaving both boxes "used" and "new" empty" to deceive me), had 2000 miles on it and only one key. As I learned this week - month after purchase, they do not even have its title as previous lean holder did not release it. I.e. they sold me the car, they did not own!!! With this said - I am happy with the car. But I am completely disgusted dealing with this dealership More

NEVER BUT FROM THEM!!! I have never been treated so terrible. We were about to sign on the dotted line and someone came in under our nose and wrote a check for the same vehi I have never been treated so terrible. We were about to sign on the dotted line and someone came in under our nose and wrote a check for the same vehicle and they gave it to that person. They played sleezy games to get us to buy it and wasted three house of our time and then pushed us out the door. Nick the finance manager is a xxxxxxxx. They will take you for everything and more. Don't trust them. Go somewhere else and run far away from them. More

Excellent experience from Scott at Carr Chevy Worked with Scott Chavet and Andy in sales at Carr Chevy. They were fantastic. No pressure and patiently showed me models and options. Price was great Worked with Scott Chavet and Andy in sales at Carr Chevy. They were fantastic. No pressure and patiently showed me models and options. Price was great. They gave me a very fair price on my trade as well. Overall an outstanding experience. I would highly recommend them. Couldn't ask for anything more. More

Excellence in car buying If ones considering shopping or buying I totally want to tell you about the dealer with the best reputation in town. I started coming here in 2010 and If ones considering shopping or buying I totally want to tell you about the dealer with the best reputation in town. I started coming here in 2010 and since then have made several purchases of new vehicles. I have recommended that my family shop here and I would say all together we have purchased 10 cars from Carr. Now why would you go any where else if what I told you just now is the absolute truth. The team Carr here can't be be beaten by any other dealer in town. My man that heads up my sales team is Scott Chavet. You will.not find another person that gets you deals and makes sure you get more then you expected from your sale. This man is amazing and yes use him if you can, but if he's busy there are several good sales people to help you. Getting your services there is just unique and you will see when you have your first service done. I love this dealership and of all the others they deliver and even after the sale it doesn't stop. Great People to know. I'll be back soon, they are going to get me my corvette again. Please try them and see for yourself Steve Jarvis More

Fun Car Buying Experience Got 90% of the work done from home. Pricing included. Showed up at 1 o'clock in the afternoon drove it and looked at the way thing worked. Signed the Got 90% of the work done from home. Pricing included. Showed up at 1 o'clock in the afternoon drove it and looked at the way thing worked. Signed the papers. Andy in the internet department paired my phone to the car and set up my onstar and I was on my way. Easy Peasy We spoke with the salesman, his manager and the finance guy and they were all very nice and made it fun. They have called me twice to make sure everything was good to go. More

Most Dishonest Dealer In Oregon I spoke with a salesman by the name of Brandon who gave me one lie after another about how they price their vehicles. When I told him I was going to r I spoke with a salesman by the name of Brandon who gave me one lie after another about how they price their vehicles. When I told him I was going to record the conversation he started to try and legally cover his bases which he failed miserably at. I've purchased over 50 vehicles in my life and this dealership is about the third worst I have ever dealt with. Save your time and money and go somewhere with more integrity! More

All new vehicles are marked up way over sticker price. This is the worst new car dealership there is. All new vehicles are marked up way over sticker price. The dealership puts two prices on every vehicl This is the worst new car dealership there is. All new vehicles are marked up way over sticker price. The dealership puts two prices on every vehicle. There is a little slip put on every car with the real marked up price, which is not the total price on the sticker. The salesman was very dishonest. I was sold a damaged, defective vehicle. My new Chevy has stalled 12 times. Onstar says they have no record of it and the computer does not detect it. It is just another excuse to avoid warranty service and fault the driver. When it stalled at 55 mph on hwy 217, it is nothing short of a miracle that I was not killed. I will not service my car there. It was damaged during service. I had to threaten to call the police to get it fixed. A complaint was filed with the state of Oregon for price switching and deceptive business practice. I will never buy another Chevy again. More

Customer service should be proactive not reactive My experience at Carr Chevrolet was frustrating and reflected failures of both listening and communication. I did not feel as though I was treated wit My experience at Carr Chevrolet was frustrating and reflected failures of both listening and communication. I did not feel as though I was treated with respect, although manager Adam Mlady did apologize for the experience and attempt to make things right after I initially shared my experiences online. These efforts were appreciated, albeit clearly reactive to my initial online review. More

I did a lot of research online before going to buy my car. I decided on one that met all my criteria and went to test drive it. The front office staff was friendly and helpful, someone came out with a c car. I decided on one that met all my criteria and went to test drive it. The front office staff was friendly and helpful, someone came out with a clip board and asked how she could help me today, was I there for parts or service. When I said I was interested in looking at a car she found a salesman to help me. Each time I visited after that the front desk receptionist was friendly and promptly called for the person I was there to see. The salesman I worked with was knowledgeable and I felt took the time with me without being pushy. He followed up with a phone call, but again was not pushy. We returned for a second test drive and Leo was glad to see us again and answered all my husbands questions. There was no haggling over the price, we bought the car for the price advertised online. We then worked with Rick for our financing. Rick listened to what we wanted and found financing that met our criteria. When we were test driving the car there was an hiccup with one of the locks, and upon delivery of the vehicle I found the lock was not working at all. Even though it was a week later, I called Rick, he said he remembered that it was not working correctly when he was showing us the car and he would take care of it for us. I appreciated that probably more than anything. I found Rick and Leo very honest to work with and not your typical, pushy "car salesman" type. I am extremely happy with my experience at Carr and I would buy another car from them in the future. More