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Carr Chevrolet
Beaverton, OR
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Rachael went far beyond my customer service expectations. Rachael Richards should be rated a 10! She completely exceeded my expectations for a car salesperson. Unfortunately, the manager (not sure of name Rachael Richards should be rated a 10! She completely exceeded my expectations for a car salesperson. Unfortunately, the manager (not sure of name) did not communicate that we would need to wait for the finance manager ( Dennis Garcia), who was working with another customer. It took 6 hours for the management team to finalize our purchase, after we agreed on the car and the purchase price. We would have been very happy to have been told of the delay and been able to go have lunch, then return, for the paperwork. Instead, we where told, numerous times, that they were almost done. I don't believe this was Rachael's fault, I feel she was communicating what she was being told. We were very tired and just wanted to finish the paperwork, Dennis was very into hard selling us all of the various extended warranties. I was grateful to have John Reuter assist us, when we picked up the car, to remove the warranties and rewrite the financing, which took very little time. More
Very easy My experience was really good. The salesman Ben was very thorough, took his time and made sure i understood the process all the way through. My experience was really good. The salesman Ben was very thorough, took his time and made sure i understood the process all the way through. More
A great experience This was my second car buying experience with CARR. And it was just as wonderful if not better than the first. Thank you you for being the best. Nick This was my second car buying experience with CARR. And it was just as wonderful if not better than the first. Thank you you for being the best. Nick and Kevin More
Awesome This was my 2nd purchase through Carr. I was able to get exactly what I was looking for and got a great deal too. Thanks! This was my 2nd purchase through Carr. I was able to get exactly what I was looking for and got a great deal too. Thanks! More
Positive used car buying Had a positive experience here. Found a truck that fit my needs online, contacted Carr about it and all the way through they were honest and answered Had a positive experience here. Found a truck that fit my needs online, contacted Carr about it and all the way through they were honest and answered my questions, and they worked with me on price. They push the warranty kind of hard, but the buying experience was a positive one. More
Worth the second chance I was skeptical to work with Carr again because of a terrible experience back in 2012, but I am so glad I gave them a second chance. Both Chuck and Ke I was skeptical to work with Carr again because of a terrible experience back in 2012, but I am so glad I gave them a second chance. Both Chuck and Kevin were so helpful and attentive, it was one of the best experiences I've had at a dealership. Denny was also amazing, explaining all the aspects on the finance side in a way that was easy to follow but also didn't feel like he was pushing me to buy. This purchase was completely unplanned and these three gentlemen helped turn an insanely stressful day around. Would 100% recommend Carr Chevy to friends ans family. More
These Folks Give “Car Salesmen” A Good Name! We had a most pleasant experience in dealing with (and ultimately buying a car from) Carr Chevrolet. The Company’s employees exude positive team work We had a most pleasant experience in dealing with (and ultimately buying a car from) Carr Chevrolet. The Company’s employees exude positive team work as demonstrated by their positive and seamless care of their customers. We were welcomed warmly and never pressured to buy. We did purchase a car, and upon completion of “the deal”, Nick patiently went through the workings of the car, and informed us of options, e. g., the STARS program, again, informing but never pressuring us to purchase. We were cordially invited to call at any time with questions, We were impressed that the continued care of us was as important, seemingly, as “closing the deal”. More
Dmitry is excellent to work! The whole staff was a pleasure to work with. From start to finish we felt they heard us understood what we were looking for in the budget we had to w The whole staff was a pleasure to work with. From start to finish we felt they heard us understood what we were looking for in the budget we had to work with. We love our car and are happy that we chose them! More
Quick, easy, and fast Overall, the whole process was made easy thanks to the help of all the employees at Carr Chevrolet. Justin, our salesman was awesome again! We told hi Overall, the whole process was made easy thanks to the help of all the employees at Carr Chevrolet. Justin, our salesman was awesome again! We told him what we were looking for and was able to fit us with a truck perfect for us! More
Purchasing a Chevy Colorado The dealership was clean and vehicles were displayed nicely. My sales consultant, Justin Fletcher, was excellent. He was quick to build rapport and wa The dealership was clean and vehicles were displayed nicely. My sales consultant, Justin Fletcher, was excellent. He was quick to build rapport and was able to answer all of my questions. He was also helpful in coming to a final agreement with the finance department. I definitely recommend checking out CARR Chevrolet, they take good care of their customers! More