Carr Chevrolet

Wonderful Experience! My husband set up an appointment for us to test drive a used car. We arrived early, but Nick Raymond had the car ready and got us out driving around My husband set up an appointment for us to test drive a used car. We arrived early, but Nick Raymond had the car ready and got us out driving around quickly. He answered all of our questions in depth and to our satisfaction, and when he didn't have the answer at his fingertips, he found the right person to address our questions. Everyone we worked with was friendly, helpful, and professional. Jay Nakano in parts came out to see exactly which part we wanted to order to make sure we got the right thing. Leo Lopez and Nick explained everything to us about the purchase process. We are very happy with the service and the car we received! We would definitely buy here again! More

Great Salesman, Unclear Rates Kevin went above and beyond to make the process seamless for me. I vocalized my hesitation about the vehicle, and he assured me they would make sure i Kevin went above and beyond to make the process seamless for me. I vocalized my hesitation about the vehicle, and he assured me they would make sure it’s taken care of. He had the General manager speak with me too so I felt more comfortable buying it. As I live far away, on his day off, he got my car and gave me a loaner so I wasn’t inconvenienced. I’ve never had a customer service experience like this before! He followed up to assure I was happy. My main critique is we had to wait two hours to sign the papers, and then the numbers I was told were different from the actual paperwork. I’m 8 months pregnant and was exhausted, so I signed but it has left me feeling uneasy about the transparency of the financing with the dealership. It would be nice if they could have the integrity to honor the monthly price I was told. Besides this, it was a great dealership to work with. More

Awesome Service!! Great service no runaround. Worked most of the deal by phone!! Gene and Chuck were awesome. Will do business with them again for sure. Thanks! Great service no runaround. Worked most of the deal by phone!! Gene and Chuck were awesome. Will do business with them again for sure. Thanks! More

Amazing People with Amazing Results 24 hours and I walked out with a brand new 2018 Chevy Cruze. Originally I came to buy a used car but my credit score was low and i had already gotten 24 hours and I walked out with a brand new 2018 Chevy Cruze. Originally I came to buy a used car but my credit score was low and i had already gotten a couple no’s from other dealerships. We recently relocated from Hawaii and were having an even harder time getting someone to work with us because a lot of people seen us as a flight risk. First off, our sales person, Ben, was amazing. He showed us different options and gave us advice on how to make this car work not just for our short term transportation goals but also our long term goal of buying a house. Their team including Riza, Nick and John and they seriously worked their magic to get us off that lot with a car that’ll be safe for our little family and stepping stone for our future. Thank you so much for all of your help and sorry about the overtime! Lol! More

Friendly Accommodating Professional From my initial Internet inquiry through The eventual purchase of the vehicle, they were very responsive, accommodating and professional. They answe From my initial Internet inquiry through The eventual purchase of the vehicle, they were very responsive, accommodating and professional. They answered all my questions and provided a high touch, comfortable customer experience. More

2019 Volt My experience with this dealership was good we had to go back-and-forth on price a little bit but the staff was friendly and I bought the vehicle i My experience with this dealership was good we had to go back-and-forth on price a little bit but the staff was friendly and I bought the vehicle in one or two hours. No major issues. More

Great place to buy a new car! Nick was friendly, great to work with and patient with us as we test drove a couple cars. We would definitely go back to CARR For another vehicle! Nick was friendly, great to work with and patient with us as we test drove a couple cars. We would definitely go back to CARR For another vehicle! More

thorough, knowledgeable I was impressed with everyone I spoke with at Carr. I'm not an easy customer. I ask a lot of questions, and I ask the same questions of different empl I was impressed with everyone I spoke with at Carr. I'm not an easy customer. I ask a lot of questions, and I ask the same questions of different employees to see if I get the same answers I test drive MANY vehicles. The folks at Carr were patient and thorough. More

Rachael went far beyond my customer service expectations. Rachael Richards should be rated a 10! She completely exceeded my expectations for a car salesperson. Unfortunately, the manager (not sure of name Rachael Richards should be rated a 10! She completely exceeded my expectations for a car salesperson. Unfortunately, the manager (not sure of name) did not communicate that we would need to wait for the finance manager ( Dennis Garcia), who was working with another customer. It took 6 hours for the management team to finalize our purchase, after we agreed on the car and the purchase price. We would have been very happy to have been told of the delay and been able to go have lunch, then return, for the paperwork. Instead, we where told, numerous times, that they were almost done. I don't believe this was Rachael's fault, I feel she was communicating what she was being told. We were very tired and just wanted to finish the paperwork, Dennis was very into hard selling us all of the various extended warranties. I was grateful to have John Reuter assist us, when we picked up the car, to remove the warranties and rewrite the financing, which took very little time. More

Very easy My experience was really good. The salesman Ben was very thorough, took his time and made sure i understood the process all the way through. My experience was really good. The salesman Ben was very thorough, took his time and made sure i understood the process all the way through. More