Carr Chevrolet

I was told that the warranty recall was covered because I received a letter from GM. Only to be told it was not due to a rebranded title. I was charged $200 for nothing. This practice is unfair and deceptive received a letter from GM. Only to be told it was not due to a rebranded title. I was charged $200 for nothing. This practice is unfair and deceptive. More

It was a great experience. they helped me a lot trough all the process making it easier I’m very happy buying my new car in this place. they helped me a lot trough all the process making it easier I’m very happy buying my new car in this place. More

Excellent experience looking for and eventually purchasing a 2025 Equinox EV. Our search was greatly assisted by salesman Angel Palma. We wanted a very specific set of features so finding inventory purchasing a 2025 Equinox EV. Our search was greatly assisted by salesman Angel Palma. We wanted a very specific set of features so finding inventory was a challenge. the GM website "Build" process was very efficient to explore and choose exactly what vehicle we wanted. The Inventory section showed available vehicles but exact match and very similar. We we able to locate an exact match at a dealer 120 miles away and bought it. At the end of the day, Angel personally drove to that dealer to pick up the car and we were able to pick it up from our local dealer Carr Chevrolet in a day. Very efficient and friendly experience and Angel was a large part of that process. More

Luis was helpful, highly competent, and clear in communication. I look forward to working with him again. communication. I look forward to working with him again. More

A great service experience has become so reliable at Car Chevrolet that you might think it would lose it s impact. Perhaps it might be over shadowed by your recollection of how comfortable the waiting are Chevrolet that you might think it would lose it s impact. Perhaps it might be over shadowed by your recollection of how comfortable the waiting areas are and how exceptional the hospitality available there is, compared to any other dealership I've ever experienced. There is some risk of that. But I have a twenty year old Silverado 2500 HD Duramax Truck that operates like it is brand new, because Carr service keeps it that way. That never gets boring. More

Best experience with CARR. Subaru CARR could take some advice and guidance from the Chevy CARR staff- they are phenomenal. This is my third time buying a car from CARR. My last Subaru CARR could take some advice and guidance from the Chevy CARR staff- they are phenomenal. This is my third time buying a car from CARR. My last car was from Subaru CARR and I had the worst experience with rude staff, that I went to Chevy CARR and asked them to let me purchase the Subaru I wanted from them instead. This time around, my salesman was George K and he was awesome! Great personality and he made car shopping easy. Dave S was also really funny, made paperwork more enjoyable. Will definitely return to CARR Chevy for future vehicles. More

Excellent Experience. Jamie worked with us to get us a great deal on a new Chevy Silverado Jamie worked with us to get us a great deal on a new Chevy Silverado More

We have twice purchased used cars from Carr Chevrolet, and we're very happy with both experiences! Leo Lopez was especially helpful and gave us a great deal on the cars that we really wanted, with the fe and we're very happy with both experiences! Leo Lopez was especially helpful and gave us a great deal on the cars that we really wanted, with the features we truly needed. Our gas consumption is now almost ZERO, and our daily travel is a pleasure. More

I don't know where to begin. We brought our truck in for a repair and didn't get it back for over 2 months... We moved 2 weeks after we dropped it off and needed our truck desper We brought our truck in for a repair and didn't get it back for over 2 months... We moved 2 weeks after we dropped it off and needed our truck desperately, which they were aware of. We were given a loaner, but were told not to put any scratches on it at all, or we would be charged. We obviously couldn't use that to move. During this 2 months, we were given new "ready-by" dates over and over again (when we could actually get someone to call us back). Every week, that date would come and go, no one would call us. We would call and leave a message with someone and would be told that Irving (or service contact) would call us the same day or next morning, but he wouldn't. We would call again, then would finally be told a new reason the truck wasn't ready and would get a new ready-by date and the cycle would happen over again. Irving constantly said he would call us with updates, but never would. This went on for almost the full 2 months... Until about 2 weeks prior to getting the truck back, which is when I lost my cool. I think we were given 6 different dates the truck would be ready and probably 8 reasons that it wasn't ready by those dates. The lack of communication and the obvious lies were what really ticked us off. If they can't get it done on time, then fine. We wouldn't have been thrilled, but we just wanted communication and the truth. We were also told by Irving that because they had the truck for so long, they would "make it right". It was not made right. In fact, after all of that, the truck was making a new sound the very same day we got it back. It seems this is something they did, as it never made the noise prior to them having it for those 2+ months. And since they had to completely drop the engine and take everything apart, it seems reasonable to assume something got put back together poorly or wasn't tightened fully, which is causing a whistle sound. We told them about it and scheduled an appointment to bring it back in, but when we showed up to drop it off, they were going to charge us another $199.00 (on top of what we already paid them) just to locate the problem that they caused. We decided to cancel the appointment and will seek another service center. Our purchase experience wasn't great either. We should have learned our lesson then. I can't stress enough how much we despise this place. More

Professional friendly people and service that made a quick and easy buying experience for our new vehicle quick and easy buying experience for our new vehicle More