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Carousel Nissan - Service Center

Iowa City, IA

4.8
267 Reviews

267 Reviews of Carousel Nissan - Service Center

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February 22, 2025

Excellent service with work done exactly as expected. Great care and attention to detail. Price point also acceptable. More

by EE4LIFE66
Recommend Dealer
Yes
Employees Worked With
Service team
February 22, 2025

Very nice and knowledgeable people. Have worked with the same people for many years. A plus. More

by NDONKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenect Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Threatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

The service was fast. The staff was excellent. I was able to get my truck in quickly and get my heat fixed and back home within 2 hours. Working 3RD shift the last thing I More

by TANYA DELISA.JASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanics
February 22, 2025

Kind and willing to work with us to find a vehicle we could afford. Also made the entire experience quick amd painless. More

by yoyogod0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenect Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Threatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Listened completely to issues and concerns, addressed them, explained the process to resolve them. Friendly, welcoming and professional. More

by DEBMCALISTER5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: Pat
February 18, 2025

Not a really fair question because I was a world wide aircraft buyer (and Nissan car salesman) in another life. So, honestly, transparency, knowledgeable and no pressure was expected and delivered by bot More

by CRAIGADECKER
Recommend Dealer
Yes
Employees Worked With
Justin Batzkiel sales and TJ Vetter finance.
February 12, 2025

I was having a problem with a leak on my Titan and Patrick squeezed me in and fixed my issue. More

by SEMAJH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flanigan
February 11, 2025

The service was completed in a timely fashion. The service personnel were courteous, as usual. More

by SARCHETBOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flanagan
February 10, 2025

Very professional. Listened to me explaining the issues and responded in a caring manner Also appreciated Justin's help More

by JJVRBA
Recommend Dealer
Yes
Employees Worked With
Nate
February 10, 2025

They are always ready to work on my auto when I arrive and I am called when my vehicle is ready for pickup. No waiting. Manager is very understanding and polite. More

by CLANQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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