Carolina Volkswagen - Service Center

My previous two experiences through Carolina VW has been outstanding. John and Josh have been amazing helpful in helping me repair my 2006 Passat which has recently began to run into it's share of problems outstanding. John and Josh have been amazing helpful in helping me repair my 2006 Passat which has recently began to run into it's share of problems. However, each time I leave this dealership, I feel as if my car has run better than it has in a while. It should be noted that even though I live in Columbia, SC (and Wray VW is right around the corner), I still choose to drive over an hour each way to have Carolina VW work on my vehicle. Couldn't be happier with their work thus far and look forward to future visits when necessary. More

Our current service seems great so far. We did have a nice experience working with Brian Moyer. He was very kind and understanding of our needs. Your complimentary car was helpful as well. We truly enjo nice experience working with Brian Moyer. He was very kind and understanding of our needs. Your complimentary car was helpful as well. We truly enjoy our Routan. And look forward to spending our future with Volkswagen. The only negative thing I can say is that you make this review too time consuming! More

I've been coming to Carolina VW for many years now to service my Beetle. I tried going to VW South first because it's so much closer to my house, but I was very unhappy with their work quality and custo service my Beetle. I tried going to VW South first because it's so much closer to my house, but I was very unhappy with their work quality and customer service. It's worth taking the extra drive to go to Carolina VW because I know my car will be well taken care of. Also, Carolina VW doesn't try to sell you anything you don't need. Finally, I appreciate they have a free shuttle to work each way. More

quick scheduling of appointment, very helpful with price comparison and matching. my loaner car was ready as soon as i checked in. servicing and repair of my vehicle was in a timely manner. my car was de comparison and matching. my loaner car was ready as soon as i checked in. servicing and repair of my vehicle was in a timely manner. my car was delivered to me at my workplace which was awesome, considering i did not have the time to drive back to the dealership. i would recommend this dealership to all of my friends and family. More

John Schmidt was very courteous, helpful and thorough. He informed me of my upcoming service needs and also that I was due for a standard 10,000 mile maintance check of which I was unaware. My service ne He informed me of my upcoming service needs and also that I was due for a standard 10,000 mile maintance check of which I was unaware. My service needs were taken care of promptly. He was very professional and pleasant. I would ask for his atttention to my service in the future. It was a pleasure dealing with him. More

Took my daughters car in to have the oil & filter changed and the tire rotated. Took about 1 hr and the car was ready. Service tech (Brian) was great to work with. Very friendly and helpful. I would return f and the tire rotated. Took about 1 hr and the car was ready. Service tech (Brian) was great to work with. Very friendly and helpful. I would return for service in the furture. Thanks, Dand B. Williams More

John Schmidt has represented himself and his dealership in a high degree of professionalism and ethics. It is his honesty in dealing with the service of my recent used car purchase that has earned this de in a high degree of professionalism and ethics. It is his honesty in dealing with the service of my recent used car purchase that has earned this dealership my business. To go on, it was his extra effort that has caused me to ponder buying a new VW, of which was not on my radar before. In these current dark markets Dealer Principals and Department Managers would be well advised to follow the lead of their valued parts and service staff. The sales person may be the one that sells the first unit, but service, parts, and the dealer "family" sells the 2nd, 3rd and so on. As a Manufacture Representative I know all too well the importance of word of mouth. You have a valued and key employee in John Schmidt. Derek Andreasen 704-451-8720 More

My car broke down an hour outside of Charlotte, and it was dropped by the towing service that night. Before I even could contact them in the morning, John called to let me know where they stood. The probl was dropped by the towing service that night. Before I even could contact them in the morning, John called to let me know where they stood. The problem was corrected by mid afternoon and I was on my way. Everyone was pleasant and friendly and it was a great experience. More

Took my vehicle in for a noise and John and Phillip hooked it up. They told me the wheel was about to fall off but assured me "It'll be alright!" after the repair. Not to mention all the service advi hooked it up. They told me the wheel was about to fall off but assured me "It'll be alright!" after the repair. Not to mention all the service advisors kept saying how "Fantastic" it was that I was there! I really recommend this dealer for any other young college student trying to make it through school! More

Had a great experience with the service dept. Unfortunately, I forgot the name of who helped me but he was very professional, kind and efficient. My check engine light was on and turned off befor Unfortunately, I forgot the name of who helped me but he was very professional, kind and efficient. My check engine light was on and turned off before I got to the dealership. They checked on the situation either way and gave me my 1 yr inspection. More