Carolina Volkswagen - Service Center

Consistently Amazing Service Every single time I've come in for any service the team has done more than required. Had a minor warranty repair, but felt like their most important c Every single time I've come in for any service the team has done more than required. Had a minor warranty repair, but felt like their most important customer. More

Best service in town. Service here is always top quality with the best customer service. I always know my car is very well taken care of and I know I am never overcharged f Service here is always top quality with the best customer service. I always know my car is very well taken care of and I know I am never overcharged for anything. These folks should be awarded for best in class. More

It was quick and simple. The waiting area is very comfortabl The experience was very easy. I was there for a recall. The staff was very friendly and welcoming. It wasn't stressful very relaxing waiting area most The experience was very easy. I was there for a recall. The staff was very friendly and welcoming. It wasn't stressful very relaxing waiting area most comfortable I have been in lol. I will definitely be back for the rest of my service needs More

Recent Service Very nice showroom, waiting room & staff. Polite and professional. Derrick couldn't have been more helpful. Problem was found and corrected. Service Very nice showroom, waiting room & staff. Polite and professional. Derrick couldn't have been more helpful. Problem was found and corrected. Service appointments should only be made for times service technicians are not on lunch. More

Oil change I went in for an oil change and was greeted by Olga like I was family. She is so warm and friendly! When I returned to pick up my car, I met Derrick w I went in for an oil change and was greeted by Olga like I was family. She is so warm and friendly! When I returned to pick up my car, I met Derrick who was equally as charming. Both of them made my day! I can’t wait for my next service appointment! More

My 1st oil change Happy owner of a 2016 Tiquon. My car was taken back for service at exactly 11:00 my scheduled time. Olga was very professional & courteous & knowledge Happy owner of a 2016 Tiquon. My car was taken back for service at exactly 11:00 my scheduled time. Olga was very professional & courteous & knowledgeable! Excellent service! More

NC Inspection Good, quick service! Brought my Dune in for the annual inspection and Olga made it as painless as possible. I’ve been going to this dealership for ye Good, quick service! Brought my Dune in for the annual inspection and Olga made it as painless as possible. I’ve been going to this dealership for years and they’ve never disappointed me. More

Thorough, full of kindness and attentiveness, exceptional Olga was absolutely amazing and went above and beyond for everyone there. I even watched her take care of a very rude man with the utmost professional Olga was absolutely amazing and went above and beyond for everyone there. I even watched her take care of a very rude man with the utmost professionalism and kindness. I was more than impressed by her customer service and attention to others and all the details, she was busy and handled it beautifully well while being exceptionally accommodating. She’s the type of professional you promote And want dealing with your customers! More

This will be my new service center I cannot say enough about the care that went into making sure my visit was enjoyable and that all of my needs were met. The staff was amazing. Miranda I cannot say enough about the care that went into making sure my visit was enjoyable and that all of my needs were met. The staff was amazing. Miranda was an absolute doll. She kept checking on me and made sure that all of my questions were answered. I also watched her interact with the other customers while I was there and she showed so much patience and empathy for each of us. If for nothing else I will be back because of her. More

Service Review My service agent was excellent, but I was disappointed that my car smelled like smoke and was not washed after being serviced. Wait time and price wer My service agent was excellent, but I was disappointed that my car smelled like smoke and was not washed after being serviced. Wait time and price were comparable to other VW dealers. More