Carolina Volkswagen - Service Center

Car inspection The car was duly inspected and returned as promised. Mike was very professional and friendly. I had no problem communicating and the car looked great. The car was duly inspected and returned as promised. Mike was very professional and friendly. I had no problem communicating and the car looked great. More

They went above and beyond Not only was the service I was given amazing. The people I worked with (Morris, Mike and the mechanic Russ) are amazing people! It was such a pleasure Not only was the service I was given amazing. The people I worked with (Morris, Mike and the mechanic Russ) are amazing people! It was such a pleasure of mine to be able to meet these amazing individuals. They really restore your faith in humanity as a whole. Being a young 20yr old girl you fear that things will be exaggerated and real problems may be looked over. They were able to show me exactly what was going on with my car and help me figure out the steps to take to get me back on the road safely. Thank you so much!!! When I buy a new car or consider trading in will definitely be here!! More

My cc service I was there for service without an appointment and was taken care of quickly, they checked my car and call me right away to tell me what was wrong and I was there for service without an appointment and was taken care of quickly, they checked my car and call me right away to tell me what was wrong and had it fixed . More

Side Mirror In summary, I was in for service 4 times in July for the side mirror. Wrong part was ordered and was told the new part will be $100 lower. That was a In summary, I was in for service 4 times in July for the side mirror. Wrong part was ordered and was told the new part will be $100 lower. That was a lie. At the 4th trip it was a lot more. Was not happy when I left. Not happy at all. More

Wendy Dennis Carolina Volkswagen went over and beyond for me. The price was great as well. I really appreciate your team. I received the Fast, Friendly and Amazing Carolina Volkswagen went over and beyond for me. The price was great as well. I really appreciate your team. I received the Fast, Friendly and Amazing service! More

Amazing customer service and car knowledge Morris Maines was friendly and approachable when I walked into the service department. When he looked at my Gti engine I could tell immediately that h Morris Maines was friendly and approachable when I walked into the service department. When he looked at my Gti engine I could tell immediately that he loved his job and was totally knowledgeable and passionate about vw’s and cars in general. I will be going back to Carolina vw again in the future. More

Excellent Job, Saturday! I was really pleased with the service I received this past Saturday September 7th. It was my first time at this dealership, and Mike who was in the of I was really pleased with the service I received this past Saturday September 7th. It was my first time at this dealership, and Mike who was in the office that day, and Devon, the technician who worked on my car did an excellent job. Thank you! More

Good experience. The service was timely and pretty efficient. The Staff wascourteous and thoughtful. The manicurist kindly offered her services though I declined . A The service was timely and pretty efficient. The Staff wascourteous and thoughtful. The manicurist kindly offered her services though I declined . Available snacks were a nice touch. More

Great Service Outstanding customer service! Everyone there was very pleasant, professional and knowledge,also the waiting room was amazing I got a complimentary ma Outstanding customer service! Everyone there was very pleasant, professional and knowledge,also the waiting room was amazing I got a complimentary manicure while I waiting for my car to be serviced. More

Airbag Recall Completed The folks here got me in right away and took care of the airbag recall as well as another recall I was unaware of. To my surprise they gave my car a The folks here got me in right away and took care of the airbag recall as well as another recall I was unaware of. To my surprise they gave my car a nice wash and topped off all the fluids! Great customer service! More