Carolina Volkswagen - Service Center

Great experience! We didn’t have an appointment but brought our beetle in for oil change and inspection. Olga took great care of us, also taking the time to answer some We didn’t have an appointment but brought our beetle in for oil change and inspection. Olga took great care of us, also taking the time to answer some general maintenance questions. Did not try to sell us additional repairs, products. All encountered staff very friendly and helpful. Nice waiting area. Thanks! More

Quick and communacative I brought my car in for diagnostics, and was contacted several times throughout the process to be given information. The service both on the phone and I brought my car in for diagnostics, and was contacted several times throughout the process to be given information. The service both on the phone and in person was friendly, quick, and helpful. More

Oil Change, Transmission Service, State Inspection Olga and the rest of the team were fantastic! They took care of my outstanding car issues and suggested helpful services to keep my car running smooth Olga and the rest of the team were fantastic! They took care of my outstanding car issues and suggested helpful services to keep my car running smoothly for my 80k service. Price was fair! More

Average service Typical dealer service. Take your vehicle in and they try to upsale you with more expensive services like tires or spark plug service. Tires were over Typical dealer service. Take your vehicle in and they try to upsale you with more expensive services like tires or spark plug service. Tires were over priced and so was the spark plug 40k mile service. More

Oil change Came in for a oil change and my drivers seat was not adjusting. Offered me free tire rotation which was unexpected. All work was performed in a timely Came in for a oil change and my drivers seat was not adjusting. Offered me free tire rotation which was unexpected. All work was performed in a timely period and completed to my satisfaction. The advisor was friendly and courteous. Well pleased More

First oil change Excellent service / had great experience - made it easy to get appointment and change time at the last minute - again a very nice experience - thank y Excellent service / had great experience - made it easy to get appointment and change time at the last minute - again a very nice experience - thank you More

Oil change I brought my VW Touareg in for an oil change. They were quick, good prices, friendly staff and a nice waiting area. I will be back! I brought my VW Touareg in for an oil change. They were quick, good prices, friendly staff and a nice waiting area. I will be back! More

Car service As before the service was completed on time, the service writer was excellent she explained everything in detail, she did everything correct. I will t As before the service was completed on time, the service writer was excellent she explained everything in detail, she did everything correct. I will take my Passat back there again More

Always a pleasant experience! Quick service, high quality, exceptional people, always a pleasant experience when visiting Carolina VW. Love my VW and the people who help make it a Quick service, high quality, exceptional people, always a pleasant experience when visiting Carolina VW. Love my VW and the people who help make it a great car! More

First oil change for my new car. Techs washed my car! I enjoyed meeting new service guys who are friendly and helpful. My car got a much needed car wash. Just always nice coming back to Carolina Volkswage I enjoyed meeting new service guys who are friendly and helpful. My car got a much needed car wash. Just always nice coming back to Carolina Volkswagen, got to see and talk to Richard who has sold me 4 cars in 81/2 years. More