Carolina Volkswagen - Service Center

Happy! Everyone I came in contact with during my visit was incredibly knowledgeable. the associate who checked my car in was always smiling and pleasant to t Everyone I came in contact with during my visit was incredibly knowledgeable. the associate who checked my car in was always smiling and pleasant to talk to- also ensured that I understood what I would be charged for that day. More

Good service nice friendly staff Telling the truth comes easy staff was nice everyone was helpful very friendly open doors someone was always asking me if I needed help is there anyth Telling the truth comes easy staff was nice everyone was helpful very friendly open doors someone was always asking me if I needed help is there anything else I can do for you I like overall experience More

Oil Change and Service Tasks Took car into get out changed and Front right-hand side marker, along with license plate bulb replaced. Everything went well, staff was nice and treat Took car into get out changed and Front right-hand side marker, along with license plate bulb replaced. Everything went well, staff was nice and treates me well More

Service..tired, oil change I was very pleased with the service delivered to me as soon as I entered Carolina VW. Ms Martinez quickly set the the service in motion as we went for I was very pleased with the service delivered to me as soon as I entered Carolina VW. Ms Martinez quickly set the the service in motion as we went for a leisurely breakfast and when we returned had only a short wait before our clean car was ready to go! Thanks Ms. Martinez and VW. More

Pleasant, comfortable & accommodating. Carolina Volkswagen went out of their way to make me comfortable; from offering refreshments to offering a ride to & from their location so I didn't Carolina Volkswagen went out of their way to make me comfortable; from offering refreshments to offering a ride to & from their location so I didn't have to wait if I didn't want to. More

50k Service Excellent work by the sevice department. I would recommend this VW dealership for service. The work was completed on a timely and efficient basis. Excellent work by the sevice department. I would recommend this VW dealership for service. The work was completed on a timely and efficient basis. The wailing area had excellent amenities. More

First Time Service and dealership was clean. Fast. Waiting room too “closed in” I thought it was rude that a salesman came in to waiting room to talk with anothe Service and dealership was clean. Fast. Waiting room too “closed in” I thought it was rude that a salesman came in to waiting room to talk with another customer about her car. There were plenty of empty tables around the show room where he coud have taken her to talk. I had to ask for car wash. She said it was frozen earlier. Experience, overall, just ok More

Much love and respect Every time I come in for service, I don't recognize anyone that use to serve me. But I can say my service was exceptional. Olga Hamby went above and Every time I come in for service, I don't recognize anyone that use to serve me. But I can say my service was exceptional. Olga Hamby went above and beyond to make sure I was satisfied. More

service 12 volkswagen I came in for a oil change and tire rotation. One tire had a nail in it. All four of my tires were less than two years old and I had purchased them I came in for a oil change and tire rotation. One tire had a nail in it. All four of my tires were less than two years old and I had purchased them at Carolina Volkswagen. Initially no one mentioned that because the tires were almost new (I don't drive much) that my replacement tire should be discounted. When I said that the tires were purchased in November 2017, Olga checked into the matter, which saved me a lot of money on my tire. More

I will be back Great customer service. Work done at a great time. Charles was a great person and look for ways for me to save money. A lot of my work is still under Great customer service. Work done at a great time. Charles was a great person and look for ways for me to save money. A lot of my work is still under warranty thanks for all your help. More