Carolina Volkswagen - Service Center
Charlotte, NC
344 Reviews of Carolina Volkswagen - Service Center
Reasonable cost and excellent service. The service manager Olga Hamby, when out of her way to to get both my vehicle serviced. This was just oil changes but I have had other services done b The service manager Olga Hamby, when out of her way to to get both my vehicle serviced. This was just oil changes but I have had other services done before. All the staff was kind and friendly. More
satisfied with work. VW made my appointment and finished within acceptable time. Everyone was friendly and helpful. It was nice to have coffee and snacks in the waiting ro VW made my appointment and finished within acceptable time. Everyone was friendly and helpful. It was nice to have coffee and snacks in the waiting room. More
New Head light I have to tell you that I will go maybe a little but she is so mighty! I am amazed at how quick and organize she is and always has a smile when worki I have to tell you that I will go maybe a little but she is so mighty! I am amazed at how quick and organize she is and always has a smile when working with you. I think she goes above and beyond to make the experience there a great one! Very personable and knowledgeable! She totally understands how I operate so she was able to take the whole picture and break it down into little pieces that it was more manageable for me! She deserves a raise! A big one! Definitely a keeper! More
20000 mile car inspection There was great customer service and I felt like I was in a very friendly environment. I would definitely return to this Volkswagen and will be recomm There was great customer service and I felt like I was in a very friendly environment. I would definitely return to this Volkswagen and will be recommending others as well. More
Exceptional Customer Service Dropped in Saturday morning needing service for my VW . I did not have an appointment. John worked me in and got me out in less than 2 hours. John was Dropped in Saturday morning needing service for my VW . I did not have an appointment. John worked me in and got me out in less than 2 hours. John was friendly and professional. He explained the problem perfectly and above all he delivered. John went above and beyond to make sure I was taken care of. Great Dealership! Rob Bridges More
30,000 Mile Service Had an appt at 10A. Dropped my Touareg off and service was completed within the timeframe promised. Olga was very knowledgable about what my vehicle n Had an appt at 10A. Dropped my Touareg off and service was completed within the timeframe promised. Olga was very knowledgable about what my vehicle needed. Painless experience. More
Great👌 They always give a professional services👍 make you feel comfortable & they have a good prices and you have warranty and any service that you get from They always give a professional services👍 make you feel comfortable & they have a good prices and you have warranty and any service that you get from them😉👌 More
Awesome Customer Service EXCELLENT,EXCELLENT, EXCELLENT customer service. I would recommend this dealership 100%. Wouldn't take my VW anywhere else. All of the workers there a EXCELLENT,EXCELLENT, EXCELLENT customer service. I would recommend this dealership 100%. Wouldn't take my VW anywhere else. All of the workers there are awesome!!! More
Best car service ever It was such a pleasure to find a VW dealership that everyone was pleasant nice checked in on me. Even had a woman doing nails. I will definitely do It was such a pleasure to find a VW dealership that everyone was pleasant nice checked in on me. Even had a woman doing nails. I will definitely do all my service on my car at Carolina Volkswagen More
Disorganized Do not recommend using the Sevices department at this location. They confused me with a different customer and serviced my car without my consent. Too Do not recommend using the Sevices department at this location. They confused me with a different customer and serviced my car without my consent. Took them 3 days for a simple service. More